Motherhood Maternity

Took my daughter in law to purchase maternity bra and discovered the store was closing. We decided to get idea of size and material and order on line any extra we could not find in the depleted stock. While in store I started an order online, got to the payment part and the shipping was more than the purchase, so backed out and when at home emailed them. They did not address my concern as to why the high cost (site indicated low rate for international shipping) and to add insult to it all stated if I purchased $79.00 more shipping would be free.

Cheap material. Wrong sized things. Super bad and unhelpful customer support. Waste of money and time. I ordered 2 in size M. As shown on pictures the black is wayyy bigger. And they refused to return money and pay for the shipping.

This business is an absolute mess. The customer service is seriously absent. They do not reply to your inquiries in a timely manner whatsoever and when they do actually reply, they are unhelpful, uninformative, and seem keen to dismiss your concerns without actually addressing them. I've had a terrible time with returns through this company and there is a very confusing system for customers to try to follow. There are so many other places to shop for maternity clothes! Their clothes are cheap and wear out quickly.

Bought a dozen peices of clothing, promptly shipped back a handful that didn't fit following the return instructions on the website and never received a refund or confirmation. When I opened a paypal incident the seller closed the ticket and I never heard back. Such a bummer because they have a great selection and I would love to keep shopping with them but I can't stand by bad business behavior.

The product was fine. Nothing special, but good for the price. What is really disappointing is the company's customer service for online purchases. I received an automated e-mail order confirmation on the day of my order and then I did not hear a word from them for 13 days. I e-mailed them asking information and I never received a reply, when the only information I could find on their site was that my item had been back ordered.

When I finally received it, they send me a request to write a review. Which I did, complaining about the customer service. That review was never publiched, nore did anyone contact me to apologize.

Conclusion? Don't trust the reviews you read on their site!

I'm certainly not going to spend any more of my money there!

After their promotion not computing properly in my shopping cart, I call customer service and am told that the order must be placed before the promotion adjustment can be applied. At this time, I am not informed that motherhood.com does not allow for ANY order cancellations. Period. Placed the order due to request of customer service rep, received adjustments, but instantly regretted purchase. Called back immediately to cancel and was told that this is not possible due to their 'fast order processing system.' How fast is this system? Well, I'll be getting my order in a week. Unbelievable. I will never shop with this fraudulent company again!

I had just purchased an item which took over a week to get to me. Once i received the item the SAME day I found it online for half of the price during one of their sales. I contacted their customer service and asked for a price adjustment. They conveniently waited until the sale was over to respond 2 days later and said that since my purchase was over 7 days ago they refused to price adjust. It took them over 7 days to even be delivered to me so how is that fair?! I will be returning my entire order and never ordering from them again. The two women I spoke to were not helpful at all. The quality of the clothes is poor too. Do not waste your time or your money here. TARGET has better quality maternity clothes.

The buyer has to pay full cost of any return shipping! There is no free or discounted cost to return products (e.g., $6.95 or $9.99 flat fee return). This is an outdated, inconvenient, and expensive policy.

There is also no return invoice where you can check off the product being returned. You have to hand write each item, the description, reason, etc. on a blank return form.

I have placed 3 orders with this company, first one they put the wrong address on package so it was returned to them. The second 2 packages have yet to arrive at their destination and it has been approximately one month since placing order. I have contacted customer service numerous times and they have been little or no help. DO NOT ORDER FROM THIS COMPANY NOT WORTH IT AT ALL!

Just as the other reviews say, it takes forever for the products to arrive (over 2 weeks since they "shipped it"), the customer service is dismissive and unreliable (does not address your concerns), you have to pay for your return shipping, and the quality is cheap. I would not recommend.

This company charged me nearly $180 for a coat that they never shipped. I have been asking for a refund and to cancel my order repeatedly, and am being continually told that their 3rd party supplier hasn't shipped it yet. As the company that processed the payment, they should be responsible for issuing the refund. They continue to tell me that my "request to cancel" is just a "request" and that it's a petition that must be reviewed. DO NOT PURCHASE ANYTHING FROM THIS COMPANY.

This company has horrendous customer service and is useless with returns. I placed a large order in March and was missing two items that I got charged for. I also had some returns that I sent back for store credit. The company never returned my emails to return the clothes I ordered for other sizes and never even accepted my return when I sent it back. I also got charged for two items that were missing from my order which is fraud. I understand covid happened but every other company I have dealt with during this crisis handled any returns or problems. I also find it interesting the company stated they were closed for covid so they were unable to accept my return but somehow they were able to ship out my products amid the crisis? Save your money and DO NOT Shop here. Also the clothes quality is also not what is advertised. I received several of their "new" clothes that looked worn and used. Save yourself time and you are better off getting new clothes on sale at a real maternity shop.

I ordered three different colored shirts from their website and I was sent three shirts but with the same color (grey). From what I remember when I was ordering, there was a sale going on and when I was trying to select the size and color, it was refreshing alot. When I received the shirts, I tried called the customer service and they told me to pay for the shipping because it was my fault for ordering the same shirt BUT THREE OF THEM. I told the representative that I was not going to pay the amount I bought the shirt for the shipping, she told me thats all she can do for me. This is unacceptable and will never order from this place again. Worst experience ever.

It shows on my receipt that I could return things for 30 days. I just needed to exchange for a bigger size on 1 item. They said I had to BUY it again if I wanted a bigger size! Ridiculous!