About the Business
Modlily - online fashion retailer selling women' s clothing and accessories since 2009. Free Standard Shipping for orders over $69USD!
Business Highlights
General
Shipping
Returns
Sustainability
Product
Customer Service
Payment Options
Membership Programs
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Reviews Summary
Modlily has a rating of 4.5 stars from 8,020 reviews, indicating that most customers are generally satisfied with their purchases. Reviewers satisfied with Modlily most frequently mention customer service, good quality and bathing suits. Modlily ranks 4th among Discount Shopping sites.
I have been purchasing Modlilly tops, dresses and swimwear for well over 3 years have been very happy with all the products I have gotten. Love them, easy to launder and look good as new and ge5 lovely compliments about the clothes I wear.
I trust Modlily. I have purchased from Modlily many times. Every time the product received is true to the pictures and description. The sizes are correct fit for American sizes. I have been very happy with every item I have purchased. I have tried other online retailers, but often the items received are some cheap thing and the sizes are too small. The prices from Modlily are great and the products are of very good quality.
I try to shop locally, but they just don't have the selection, colors, styles, or sizes that fit me. I always find a nice suit for each year. I've been here many times to buy a suit and I LOVE what I get. I like the tankinis and I can mix and match tops and styles of bottoms to suit my whims or swimming styles. One year I bought one that was too big and they refunded me as soon as they received the package! Quick results and rapid, friendly customer service when I went on a chat with Anusha.
I also have bought many tops from Modlily. Be sure to check the size charts, don't go by size names. The charts seem to be accurate because everything seems to fit just right.
I'm buying again! That says something. I spend a ton of time in swimsuits in the summer. These suits are affordable and I can have a whole wardrobe of swimwear that fit well and don't break the bank. So many are "family" approved for cookouts and poolside fun without a coverup!
The site is easy to navigate and they have a great selection. The sizing chart is helpful in selecting what should be the correct size. My only issue was the first time user coupon didn't apply.
Order took forever. Had to exchange due to sizing incorrect. When I contacted them about status, I received an email asking me to give them a 5-star review and they would speed up the process. Who does that? I will never order from them again.
Simple to use to buy the product in order to acquire the item without any difficulty. I was able to complete the purchase with very little time required to accomplish.
I would prefer to speak with a live person when I have questions. I do like the items on your website and would probably have ordered more if I could speak with a live person. I could not find a phone number on your site.
It was very difficult at first to do a return/exchange. It kept telling me my email address was not found and my order number was wrong. Very frustrating until I tried the personal chat feature. Dahuri was very good at handling the exchange and in a very quick way. The quality of the bathing suit was very good, it was just too small. Thank you Dahuri.
Very easy to navigate the ordering process. This site is great, everything is very easy to understand. Check out is very easy also information is secure and safe. I feel that the security on this site top notch.
Products are lovely in looks
Many products look like sweaters, but are not- very thin
Most all have sleeves too long
Unsatisfactory returns- no money refund, only a 30% credit toward future purchases.
A little inconsistent in fit- some fit fine, done too small. Makes ordering future items difficult.
Beautiful and unusual designs- need to be heavier for winter.
I ordered one takini set, it's beautiful and comfortable.
Then I ordered another top to go with the shorts. I hope the next one is as comfortable.
I would like to see in the plus sizes with more support in the cups with the wider straps.
I have been ordering from Modlily for years and have loved every suit I have gotten. Great quality and fast shipping. Just order my 9th and 10th suits today!
Looking forward to seeing how they fit! I'm between a medium and large, ordered a large. I'm a size 8-10 curvy pants and 36DD bust. I'm 5'6 and 140lb. I'll let you all know!
My first experience with Modlily. I ordered swimsuits. One fit, the other did not fit the chest area. I returned the one for exchange. So far return was seamless, but waiting for replacement swimsuit to arrive. I'm hoping for a good fit.
It is easy to use site, so we will see if I get items in a timely fashion as I paid for expedited service
Lots to look at and explore, but too many emails.
The clothes take awhile to arrive so make sure you're not in a hurry.
There is a great variety and the prices are very reasonable. I'm excited to try these on. It would be helpful if a letter counter were available.
Loved the suits I purchased. They were true to size and fit perfectly. Delivery took a while, but Modlily keep me apprised of the shipping details.
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- Sitejabber’s sole mission is to increase online transparency for buyers and businesses
- Sitejabber has helped over 200M buyers make better purchasing decisions online
- Suspicious reviews are flagged by our algorithms, moderators, and community members