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Model Management

How would you rate Model Management?
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Connecticut
1 review
5 helpful votes
Follow Gizem O.
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I purchased this service a year ago, and used few times to connect the local photographers from the application. You apply into castings none of the big castings turn back, applications sit there. I stop using the application after few months of my purchase, I did not see any value. I thought this was a one time purchase, I did through their website. In nowhere in my phone there was a sign that I am still subscribed to this service after a year. On April 2nd, the day of my renewal I received an email that is a purchase confirmation. Until that point, there was no alert about the renewal. I went ahead and checked the charge from my online banking saw it is "Pending". Immediately cancelled subscription and reached out to the customer service. I am hoping that they are going to immediately cancel the charge. Instead, they said it is too late. I explained multiple times how I was blindsided and how I was not noticed whatsoever from anywhere that this charge is gonna go through that day except of the purchase confirmation email. This customer service is not to serve customer or protect their rights but just to persuade you to give up on your money. I said I have not been using this service over 6 months. This is a full year subscription I do not want to pay this amount for a service I did not even use over 6 months and not planning to use at all. They did not help me. I opened a dispute and they turned back to my email by saying they can make an exception and give 50% refund if I cancel the dispute. Otherwise I lose my chance to get half of my money back. I have been going back and forth with these people telling me that no refunds then telling me that 50% compromise on the money they take from my account because my credit card is on file. I never felt this disappointed about a service I gave it a try before. I don't how much they need my money to survive but they literally acting like I am responsible of the amount they charge me out of my control. Never been put into such misery because I agreed on "the terms" which is "required" to purchase this online service anyways.

Date of experience: April 11, 2022
Modelmanagement.com .. Model Management Rep
over a year old

Hello Gizem! We appreciate you sharing your feedback. After your initial purchase, the details of your plan including the next renewal date and payment details are indicated in the confirmation email that we sent to your email. The email also includes information on how you can cancel the renewal from your profile so you will not be charged for recurring charges. Our apologies that this was missed.

California
1 review
0 helpful votes
Follow Sean L.
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NEVER SUBSCRIBE!
January 2, 2023

Its a total scam. When you subscribe you can not get your money back. This is literally like a swindle, definitely not nice

Date of experience: January 2, 2023
Modelmanagement.com .. Model Management Rep
over a year old

Hello Sean,
Thank you for letting us know about your experience and we are sorry that you feel this way. A refund is offered if certain conditions are met. We are following certain refund rules hence some accounts are not eligible for a refund. We would like to review your case. Can you kindly message us at support@modelmanagement.com so we can sort this out?
Best Regards,
The ModelManagement.com Team

Germany
1 review
2 helpful votes
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Good Experience
October 20, 2021

I used this website to get modeling jobs and it helped me tremendously!
The Model Academy helped me a lot to learn everything about the modeling world and how not to get scammed.
I Love It!

Date of experience: October 19, 2021
Modelmanagement.com .. Model Management Rep
over a year old

John, thank you for your review! We are constantly improving our services to become safest modeling platform!

California
4 reviews
35 helpful votes
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As President of Channelstreem Corporation that purchased Premium Membership from Modelmanagement.com I can rank the site and management below one star when it comes to site security and user data protection. Beside the numerous scam artists that models complains about, there are the Cancun hotel Casting Calls paying for girls to parties, and worse, the Israeli sex slave traders that site owner is befriending. But that is not our problems with the site that is for the models that post on it, they need to contend with and take a serious risk. Our company problem with modelmanagemnet.com is that for one entire year our data security is constantly violated, from login credential to removing feedback, deleting emails, and today, as if they want to poke you in the eye they reduced Love count for our profile from 343 to 313 (we do keep screen shot of our data) and it gets worse, a model stated that they received a false derogatory info about our company, sent to her personal email. Christina refused to change our email that is compromised and owner which I emailed couple times never implemented a Two-form login identification or free Google Authenticator that can give some safety to these posting models personal data. I will renew membership for another year, but only to collect enough data and evidence to turn it to the FBI.

Date of experience: September 23, 2020
MD
1 review
0 helpful votes
Follow Kateryna L.
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I gave this platform a shot. For the year I 've taken only for a few small shootings and they eventually cancelled after I bought the flight tickets. So I didn't want to continue my subscription.
The Terms said: "The subscription to website MODELMANAGEMENT.COM and mobile application MODEL NOW shall terminate automatically in case the Model does not pay the subscription fee for the renewal of its subscription as and when due as set forth under "fees"."

On the 1st of April I've got an email from modelmanagemet.com that they failed to renew my subscribtion via my PayPal. According to their Terms my subscribtion is cancelled in that case. Never the less, they continued to try (without a warning email!) and on the 9th of April made a withdriwal through the PayPal from the DIFFERENT CARD, not the card that I registrated on their site and made my first payment. And this card owns my ex husband. This looks like a complete SCAM. I haven't recieved any emails that they are going to reach me through the different bank account. Of course they don't want to make a refund and reply with the template emails, don't even write what exactly I've mailed. Don't recommend this platform!

Date of experience: April 14, 2023
Modelmanagement.com .. Model Management Rep
over a year old

Hello, Kateryna!
We appreciate you sharing your feedback and we're sorry for the inconvenience that this has caused. The payment for renewal is charged to the original mode of payment used upon signing up. Kindly note that renewals can't be refunded. You may check our refund policy in our General Terms and Conditions. Here's the link: https://www.modelmanagement.com/terms-of-use/
We hope for your understanding on this matter.
Best Regards,
The ModelManagement.com Team

New York
3 reviews
8 helpful votes
Follow Brian B.
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I have been shooting modeling photography for 13+ years. I joined Model Management to have another platform for seeking Models for jobs and castings. Roughly the beginning of May, 2022 I suddenly noticed that my account was in some type of " Pending Status. " I thought this was some type of computer glitch or site error so I paid little attention at first. After about a week I inquired to the Team, namely " Claudia " and " Lisa " at Model Management, who after several e-mails back and forth said that because I had NOT TAGGED PEOPLE I WORKED WITH ON INSTAGRAM, they would not approve my account with Model Management. What? Yeah, that`s what I said. What does tagging on INSTAGRAM have to do with my PAID PREMIUM Subscription to MODEL MANAGEMENT? It shouldn`t have anything to do with it. My account, for OVER A YEAR was a Premium account and worked as it should have. Apparently, because I refuse to tag ( Out of my clients privacy concerns) models I`ve shot on instagram, my PAID Model Management account will be held in this useless setting. So they RIP YOU OFF because the site is unusable. They just want you to tag so they can market to those individuals even though I`ve already paid MM. Their helpdesk people are completely inept and obviously reply with scripted emails. No Company can survive with such horrible customer service. If you enjoy being RIPPED OFF, this is YOUR COMPANY! BEWARE! PS- They responded below and it is total LIES. I had a premium account that had been approved by their " Team ", and then they DEMANDED I TAG Models on my Instagram Page... for THEM. They are childish and even the response below explains nothing as you can see it is a JOKE! You are warned, I am telling you, you are WARNED.

Date of experience: May 30, 2022
Modelmanagement.com .. Model Management Rep
over a year old

Hello Brian! We appreciate you sharing your feedback. Our moderation team checks accounts to ensure safety and legitimacy hence your account was reviewed. All accounts in MM are reviewed and verified before approval. We're sorry for not meeting your expectations regarding our verification process. We're looking for ways to improve our platform and it is our aim to provide better services.

Spain
1 review
3 helpful votes
Follow Andreas A.
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It's definitely needed to have a platform to find models and this website and app works pretty well if you have the patience to try and learn how to find what you need. They have it all but tools need to be improved.

Date of experience: October 25, 2021
Modelmanagement.com .. Model Management Rep
over a year old

Andreas, thank you for your honest feedback. Our team is constantly working on improving current tools and making user experience better and we won't stop

Spain
1 review
1 helpful vote
Follow Erika a.
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modelmanagement.com works quite well, it is a more precise way to find models that are exactly in line with the requirements and / or characteristics, that you are looking for to develop your projects, and the best thing is that you can contact the models directly through the same platform. The team is very helpful and friendly. I recommend it.

Date of experience: October 26, 2021
Modelmanagement.com .. Model Management Rep
over a year old

Dear Erika, we are happy that you could find required models for your projects. Our team is always ready to help in case you need anything!

Spain
1 review
1 helpful vote
Follow Bárbara O.
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I love this platform - so many possibilites, so well thought: it gives the user so many options, and it's extremely intuitive at the same time. You can create your own profile for free and apply for castings, contact photographers... very powerfull tool.

Date of experience: October 25, 2021
Modelmanagement.com .. Model Management Rep
over a year old

Barbara, we are happy that you like our platform!

Spain
1 review
2 helpful votes
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Top platform!
October 25, 2021

Thanks to the platform I was able to apply to a lot of castings! If I needed anything, the support team was super helpful and solved all my doubts. Thank you!

Date of experience: October 25, 2021
Modelmanagement.com .. Model Management Rep
over a year old

Dear Irene, our support team is sending you a Big Thank you for evaluating our efforts

Spain
1 review
2 helpful votes
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Perfect
October 25, 2021

Hello! I really love the platform, you can find a lot of jobs around the world, with good fees, and good contacts. Thanks!

Date of experience: October 25, 2021
Modelmanagement.com .. Model Management Rep
over a year old

Dear Patricia, thank you for your review and for appreciating our efforts to be number 1 modeling platform

Spain
1 review
0 helpful votes
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Impressed!
October 26, 2021

Great selection of models for any type of project! Will use it again and highly recommend for others to try.

Date of experience: October 26, 2021
Modelmanagement.com .. Model Management Rep
over a year old

Dear Juste, thank you for using our platform modelmanagement.com!

Spain
1 review
1 helpful vote
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Models for any budget
October 20, 2021

In this platform you can find models for any budget and it is free to sign up and post a casting. I recommend it to photographers and brands!

Date of experience: October 19, 2021
Modelmanagement.com .. Model Management Rep
over a year old

Dear Mike, thank you for your review. We are more than happy to offer wide selection of models for your castings!

Overview

Model Management has a rating of 2.1 stars from 34 reviews, indicating that most customers are generally dissatisfied with their purchases. Reviewers dissatisfied with Model Management most frequently mention and customer service. Model Management ranks 7th among Modeling sites.

service
22
value
20
shipping
9
returns
12
quality
19
This company responds to reviews on average within 7 days