MichiganBulbReviews 36

Last year I purchased $90.00 of multi color calla lilies. Many of the bulbs never came up and the ones that did all came up white I call Michigan and they provided me with a credit towards a future purchase. The additional items I received. Were extremely poor. The ornamental grasses were the size of my baby finger and non survived the winter. Plus I still waiting for items that would complete my order. I am extremely disappointed with the quality of the items I purchased.

Although I have had tubers not grow after receiving them from Michigan Bulb, they did take them back and refund my money. My problem is that for spring plantings they have a two-month backlog on three of my items, and no indication of when it will be shipped. A 2-3 week delay was indicated when I ordered, but there is no estimate even now as to when they will deliver the items. No updates have been sent since the first ones. For delicate, time-sensitive plantings, this is unacceptable.

I ordered 150 bulbs - iris and grape hyacinth. The price was reasonable and they were shipped promptly. Five of them came up. I contacted customer service by phone (bad connection with India) and a very helpful "agent" issued a merchandise credit. I used it for a flower pot. Customer service good, merchandise lousy.

I was going to order a hybrid begonia from them but they don't even sell the most flowers in the US. So nope I'll order frome home Depot or some other place ridiculous you don't even sell seeds of the one. Morning glories what a joke! I can't add a photo because I didn't purchase from you. Thank goodness

I ordered 2 Musa Basjoo about 3 months ago; they don't ship until spring, this was fine. I ordered so early for a reason- these were a very important part of the design and harder to get this plant in the busy season. It is now April and I received the order of the wrong plants, still ok... emailed customer service and they sent me another confirmation with tracking # and will send the correct plants. I was happy that it was easily resolved, so I placed another order with them. 3 days later I receive an email that "I" cancelled my order. So now I have to call them to find out what's going on. This company outsources thier customer service that cancelled my order (after) they already gave me a confirmation that they would replace and correct -saying sorry, sorry and more blah blah blah sorries but thats now out of stock. Super annoying to repeat the order number 3 times and explain the issue with them, was transferred to a "supervisor" and again repeated the order number 3 more times, after explain now several times what the problem is; after that (hes filling out some check list) asks me the reason for my cancellation- ugggh, seriously? I dont order from companies that I cant rely on to make things right, its just not worth wasting so much of my time with thier incompetence and lack of commitment. My confirmation of my order and the payment given 3 months ago was a waste. Now its too late to get the most important and expected items that I waited 3 months for, and all I got was some careless response. I don't want to write emails, talk on the phone and make sure I got money back. I want them to do their job. There are plenty of companies that will do what they have to do to honor their commitments, this company is not one of them and I will never order from them again and have cancelled all my outstanding orders. So disappointed to be treated this carelessly

I received my plants on the 8th day after shipping. Some was certainly dead, some showed life. The live plants suppose to come within 3, max. 4 days. The worst part with this company that you don't get back any money. I will never buy from them again and will not recommend. I don't know why they are Michigan, if they based in IN.

I came across this company on the internet. Prices were reasonable, pictures were deceiving, showing beautiful flowers. I ordered 3 garden kits at over $150 worth of plants. I received an email that they were shipped. I waited a few weeks and nothing. When I contacted the company they couldn't find my order. I had to supply the order number and dates. They shipped " new " plants, not the ones I ordered. They came ragged, moldy, I planted them anyway with a hope and a prayer. Less then 5% of the plants showed signs of growing.

This is truly a company to stay away from. Frist of all the ordering process took forever. I had to keep re-enter my (same) credit card information something like 10 times. The shipping took over the 10 days promised. When I called to try to find out the holdup the person I talked to from Michigan Bulb was completely unhelpful. Finally I get the bulbs. Maybe 10 were a decent size the rest were the size of my the perimeter of the top of my pinkie. Some were completely dried up. Those tiny bulbs will take years to come up it they survive which is unlikely..

Received an email for Free Shipping (without a code or minimum $ order). Ordered items and was charged over $10 for shipping and handling. Contacted customer service twice. No response. Still have half an order pending for Fall items and not sure they will even arrive.

I was putting together an order from Michigan Bulb, since their photos look so very appealing, and they were having a "BIG SALE". They had a further promotion by which if you bought $40, you would get $20 off. I had $42 of bulbs that we had decided to order, so sure enough, the $20 comes off. Even though they were charging $15 for shipping, I thought it was a good deal, at a net price of $37.

Then a new promotion comes on the screen... "Buy $8 more and get free shipping". We go searching on their web site and find two other packages of bulbs that seem like a good deal, so we added them to our order. A total of $25 more in product. And the price quickly changes from $37 to $67. This is because when you get the $15 in free shipping, you lose the $20 discount on a $40 purchase! Makes no sense whatsoever! Add $8 to save $15 in shipping... Add $25, to qualify for free shipping, and pay $30 more.

The worst part of all this is that on every page of their site they display the inviting promo "Any questions, just reach out to our friendly and effective customer service people." (or something to that effect) I wrote an e-mail to complain, and got an immediate auto-reply saying that their friendly customer service reps would be getting back to me in a day, or two at the most. Three and a half days later, and having still received no reply, I wrote to them again. Three days later, I have still not received any reply to my first e-mail. And worse, still no reply from my original e-mail after six days!

STAY AWAY FROM MICHIGAN BULB! Their only thoughts about us as customers are how to get our money in their pockets, for as little effort as they can put forth.

They are simply awful!

Dan C.

DO NOT DO BUSINESS WITH THIS COMPANY! They sell garbage that is dead or will never grow when it arrives, customer service is nonexistent, terrible company! And even worse, just one order and they will illegally spam you 3-4 times a day, every day of the year... non stop! I've opted out, I've called them numerous times, I've emailed them... nope, you will never stop getting non stop contact from them. Do yourself a favor and just don't deal with them. The trash they sell is not worth the after affects of what they will do to you! I will have to contact attorney general office to see if they can make a case to shut them down!

I ordered 6 roses and 3 rose of sharon bushes. The price was very competitive - but you get what you pay for. They were not packaged well. I've been struggling to keep them alive. The rose of sharon bushes arrived with all leaves dead or nearly dead. The rose bushes had similar problems, but not quite as bad. Luckily they all appear to be making small comebacks and appear to be growing new leaves - but it took a tremendous amount of care to get them there. Some plants lost all leaves in the process. The last straw was that I sent them two emails asking if they guarantee their plants and never received a response. I would go somewhere else if I had to do it all over again. Pay the extra few dollars and get quality plants.