MeritLineReviews 28

Purchased printer Ink, quite a bit of Ink at that. Then they sent me a postage paid envelope for the empty's and sent them back about 7 cartidges at $3 a piece. I had to contact them 3X to see that they recieved the cartridges then they finally responed by saying that they can not give credit for the cartridges I sent back. Yet I told them what I was sending and yet they sent me a postage paid envelope to send back to them and now there loosing my business because they refuse to negotiaite any kind of prices for my 7 cart returns. The ripped me off $21 of credit and now lost my business because of there greed. Dont buy from these rip offs, $21 times every customer can amount to be a small fortune when reselling it over and over again.

I ordered 2 sets of printer cartridges for my Canon MG 5220. It takes PGI-225/CLI-226 ink cartridges. Meritline sent me packages marked PGI-220/CLI221. Even the packaging did not claim to be compatible with my printer but customer service insisted that the cartridges that they sent were compatible... my printer thought otherwise despite trying all their suggestions. The return policy basically requires the customer to pay for everything in the hope of getting a partial refund.

Meritline is a great site for ordering a variety of items. I get a daily email from them with specials and even greater discounts for their merchandise. Often, on the daily specials, a coupon code is listed with an item that either reduces the price even more (usually for a limited number of orders; ie.the first 500 orders) or it reduces the shipping cost to zero. I have ordered about a dozen items from them and have never been disappointed. Many of the products ship from overseas as they often have U.S. Customs labels on them, but the wait time is never extensive. As long as you aren't in a big hurry to get what you ordered, the shipping time and costs are reasonable. You do get verification emails when the order is completed and when the item ships. I have never had to contact customer service for this site so I can't comment on how they treat customers.