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Colorado
3 reviews
2 helpful votes
Follow Heather W.
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Big Mac is always delicious. Fries are hit or miss depending on how old the oil is that they use to fry. The people that work there are usually nice but sometimes very very slow.

Date of experience: December 7, 2020
Australia
2 reviews
0 helpful votes
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Im loving it
May 20, 2022

Great customer service and great food. You get what you ask for, if you do not like fast food please dont go to mcdonalds.
I think i couldnt live without their fries and nuggets!

5 stars from me!

Date of experience: May 19, 2022
Canada
1 review
0 helpful votes
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Cockroach in happy meal box
September 10, 2023

There was a cockroach in my son's happy meal box. It came out while my son was eating his cheeseburger.
We bought it from 44 John MacDowell street, st Catharines.

Date of experience: September 9, 2023
Pennsylvania
1 review
1 helpful vote
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Sauce
April 15, 2023

25cents for a cup of sauce.your not going to tell me that McDonalds can't afford to give out more sauces. Have 2 small children crying for BBQ and Ranch but nooooo 25 cents please I'm not going to run my debit card for 25 cents. Other Restaurants in town give you all the sauces you want but not Poor Poor McDonalds it's pathetic… WONT EVER GO BACK

Date of experience: April 15, 2023
New York
1 review
0 helpful votes
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No Ice Cream No shakes
December 14, 2023

Doesn't matter what Mc Donald's we go to in California or Florida their machines for shake is broken and ice cream is broken. The girl told me to go to burger King. This needs to be fixed.

Date of experience: December 14, 2023
Michigan
1 review
3 helpful votes
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The mcdonalds on highland waterford michigan is usually good but I got mad because a paper bag they used for food fell on the floor and they still used if just like the barbecue

Date of experience: January 23, 2020
Colorado
1 review
0 helpful votes
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Chicken sandwich
September 9, 2023

Poor excuse for a chicken sandwich! Sure doesn't look like the picture and was so tuff, could hardly chew it! Wanted Mayo, got 2 pickles! Last time going there!

Date of experience: September 9, 2023
Virginia
1 review
1 helpful vote
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Poor service
November 15, 2023

Didn't make food right, no manners, affer everything I ordered same question on everything "are you done yet" like give your customers time to order I will not be shopping at this McDonald's again my mcchicken was supposed to have bacon on it and now of the mcchickens I reviewed had bacon

Date of experience: November 15, 2023
California
1 review
2 helpful votes
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I went to the drive through at the hopper MD's in Santa Rosa CA and I have never had such bad service by the management. I simply wanted him to correct my order and he was a real $#*! to the point that he asked me not to return. YES I ACTUALLY GOT KICKED OUT OF MCDONLDS. Sad that they have lost there service skills. This companies no longer care about customer service just sales rate. Well best of luck cuz I hear that this manager has had lots of run in with people. He even treats his employees like $#*!.

Date of experience: September 19, 2014
Virginia
1 review
1 helpful vote
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Ordered 2 egg muffins with mobile app and added 2 senior black coffee at drive through of 7265 Arlington Blvd, VA. An middle aged Vietnam agent murmured '2 senior coffee...' while she input order. We drove to payment window and she yelled to us, '"So 2 senior coffee?" " Yes" "Any cream & sugar?" "No. Black coffee" "... Why did you ran off!" With staring eyes. "What?" And while she hands the receipt, she yelled us again, "Complete your order before you go!" and closed the window. WTF! We had a senior in the car so by hold the confrontation, just got them and go. And opened the wrap to find the toughest egg muffin ever which was hard to cut with bread knife and chewy like a jerky. This particular spot had been displayed lots of unprofessional, irregular, and irrespective services. People normally just have been said that somebody should put some review about them but today is the day. I couldn't put my review to Consumer Affair because they don't recognize McDonals as a company name. What is this trick? Not McDonalds Restaurants of Virginia, Inc.? I felt very offended and wanted to express my opinion as a consumer.

Date of experience: May 29, 2023
Illinois
2 reviews
0 helpful votes
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I went to a McDonald's on Clark Street by Wellington in Chicago, what a great restaurant and a very friendly place, food is always fresh and hot and I like that I feel safe on the parking lot with the Security they have available! What a great experience I have a six year-old, I felt very comfortable! By the way I don't normally eat fries but those I had are the best I EVER tasted!

Date of experience: May 19, 2023
South Carolina
2 reviews
1 helpful vote
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I called the corporate office of McDonald's today and they have an excuse for everything even though their service is horrible they've got an excuse for it being horrible to make them not look so bad but you know what folks McDonald's is just about at the bottom of the pickle barrel I told the young lady at customer service I don't want to hear an excuse I want to hear how you're going to fix the problem and I said I will never ever in my life spend money at McDonald's again I don't know why I even spent money there in the first place McDonald's I thought couldn't get much worse but they proved me wrong over and over again they are absolutely disgustingly horrible horrible horrible and charging $9 for one of the raunchy $#*! hamburgers my Lord what nerve

Date of experience: October 6, 2022
Georgia
1 review
0 helpful votes
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Bad Service
November 19, 2023

Bad service, rude,petty and lets you waiting and then service other. It has happen to me not one but multiple time. They scream at costumers and always have a attitude. It's the McEver Mcdonald.

Date of experience: November 19, 2023
Florida
3 reviews
2 helpful votes
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My own opinion
February 28, 2019

Usually, I satisfied with service at McDonald's but today isn't. It seemed that the staff wasn't pleasured to see us. But maybe it is only my own opinion.

Date of experience: February 28, 2019
Texas
2 reviews
1 helpful vote
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NO NUGGETS
January 4, 2016

HERE IT WAS 6PM AND I WAS TOLD THEY HAD NO CHICKEN NUGGETS AND A NOTE TAPED ON DOOR SAID WAS GOING TO CLOSE AT 7PM ON NEW YEARS 2015-2016 AS THE INSIDE WAS ALREADY CLOSED AND COULD NOT MAKE MY SON ANY FUNKY CHICKEN NUGGETS? RUDE

Date of experience: January 3, 2016
GB
1 review
0 helpful votes
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Rediculas
September 20, 2023

Went in for a meal with the double peels we won, got our meals, qent back later that day ans they said we xouldnr get a mcdlury with it bc wr are under 18, so you saying because we under 18 we cant get a mcflury vut we can go get a full meal being under 18 makes sense don't it

Date of experience: September 19, 2023
Maryland
1 review
0 helpful votes
Follow Jim A.
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I ordered an Ice coffee yesterday that has a strong chemical taste located at McDonald's in Silver Spring, Maryland at Four Corners University Blvd and Colesville Rd. I was watching the McDonald's employee lady prepare the coffee, and after she was done it looked as if she took it to a different counter to the opposite side of the prep table, and poured something in it. I had diarrhea all day after drinking it and felt so weak and tired.

Date of experience: September 9, 2023
GB
1 review
0 helpful votes
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BEST MCDONALDS EVER
March 1, 2022

McDonald's is the best place to go and eat your food. In my opinion I go there oftenly because how good it is. If you've never ever tried McDonald's please try it bye.

Date of experience: February 28, 2022
North Carolina
1 review
0 helpful votes
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NOT Very good
January 16, 2022

Yes I apply for job said I had it. I called a few times manager said not sure when she was doing hiring.Not very good though.Don't tell someone have job then don't. Very poor manager.

Date of experience: January 16, 2022
Florida
2 reviews
18 helpful votes
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I like the food here but they serve little late and sometimes the food isn't that fresh. But i will suggest them to identify what can make them more professional and expert in this industry.

Date of experience: July 16, 2019

Overview

McDonald's has a rating of 1.6 stars from 540 reviews, indicating that most customers are generally dissatisfied with their purchases. Reviewers dissatisfied with McDonald's most frequently mention customer service, fast food and ice cream. McDonald's ranks 319th among Restaurants sites.

service
235
value
223
shipping
113
returns
122
quality
205
+64