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Georgia
3 reviews
0 helpful votes
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Breakfast
December 1, 2021

We have been reluctant to visit McDonalds Katelyn due to restaurant hours but today we decided to give it another try, our food and drinks were both special orders, they were hot and everything was correct.

Date of experience: November 30, 2021
Singapore
3 reviews
1 helpful vote
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Unsatisfactory
March 26, 2021

Went into the McDonalds in Cumbernauld near Asda. Ordered triple cheeseburgers and got double cheeseburgers and never got fries I ordered and paid for. Wasn't worth the journey back to return them. Very disappointed. Won't go back ever again.

Date of experience: March 25, 2021
India
22 reviews
148 helpful votes
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McDonald's is the best restaurant am visiting and eating here since childhood with family and friends.
I felt wherever I go I look for the McDonald's delicious meal in town and the burger & fries is a yummy food I cherish. I must say that the food service, hygiene and cleanliness is the plus point of this restaurant.
And any Family who visits McDonald's is 'The Happy Family' who loves the time they spend here.
Thank you McDonald's for this Home-like feel.

Date of experience: May 11, 2019
New Mexico
1 review
2 helpful votes
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I was spoken to in Spanish there was a clear disregard from employee of my affect from writing a review( the only way to speak to the comany) that this was unacceptable. That manager was able to decide to not answer my call for calling her incapable after my first call. I don't speak Spanish and don't intend to I'm sorry for that, all in all I only needed to place an order and now she won't accept my call, what am I to do call the second closest McDonalds?

Date of experience: July 26, 2020
Illinois
1 review
0 helpful votes
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Fries stink
November 13, 2021

Its been years now that the fries at certain McDonald's in my town taste and smell like old old stale grease, And the fries are so skinny that they are either burnt or are chewy like they hav a wax coating.

Date of experience: November 13, 2021
South Africa
1 review
1 helpful vote
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Very bad
August 31, 2020

I ordered a cheeseburger and asked for no cheese but when I got the burger it had cheese the pie had termites living in it but the drink was the worst for the milkshake they gave me milk in a cup and but a bowl of icecream next to it don't ever go to McDonald's

Date of experience: August 31, 2020
Arkansas
1 review
2 helpful votes
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They were horrible
November 26, 2021

They took forever to get my food I was starving all we ordered was a happy meal and they told us to go to the pick up lane we had to S three times for honey mustard and they were just so horrible the girl seemed very sorry so I'm stead of a one I'm giving them two…

Date of experience: November 26, 2021
New Hampshire
1 review
0 helpful votes
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Messed my order up
December 6, 2021

At night time they suck I'll tell you right now because I just ordered $55 worth of stuff and I didn't get a couple of my things and then I go back 10 minutes later to get a 40 piece meal and they sat there and screwed that order up again

Date of experience: December 6, 2021
Michigan
2 reviews
1 helpful vote
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McDonalds at Dorr & Reynolds in Toledo. Poor customer service and laziness That I could live with. An enployee took a piece of trash off of the bottom of her shoe and placed in on the food prep area. The manager was notified and refused to sanitize the area and continued to prepare and serve food from this contaminated prep table. Disgusting. Owner ignores BBB complaints and refuses to refund meals that were inedible due to sanitary conditions

Date of experience: January 12, 2024
Mississippi
2 reviews
0 helpful votes
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In all or most mcdonalds locations that ive been to over the last year have discontinued the CHOCOLATE CHIP FRAPPE. I live in virginia and all the mcdonalds around my home dont sell the frappe anymore. Ive been to north carolina and they do sell it there so im wondering why its only gone in some places. It could possibly be because of money problems or other issues but i really wish mcdonalds would sell them everywhere again. It was the only coffee i would ever drink so bringing it back would most likely satisfy other customers as well

Date of experience: July 17, 2017
Virginia
1 review
0 helpful votes
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Drive thru
July 17, 2023

Went to mcdonalds in fruitland md and ordered the steak bagel and got a egg mcmuffin.
Now had it been crowded i could understand but there were only two cars and i understand things happen but i'm a regular at mcdonalds and this has happened to me at least 3 times in as many months not at the same retaurant but still mcdonalds

Date of experience: July 17, 2023
Vermont
2 reviews
5 helpful votes
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Special orders do upset them, you will not have it your way at this location! Be very cautious when ordering from the McPick 2 for $5 menu! You will be overcharged, not receive what you ordered and the food will be cold. Most times you will be inconvenienced and asked to pull forward and your food will be brought out to you at their convenience! If you review them at mcdvoice, ask to be contacted, they do not! Twice I have but to date have not heard back and at this point don't expect to

Date of experience: November 13, 2016
Qatar
1 review
0 helpful votes
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Scam waste of time
December 29, 2023

We are really hungry. How come i ordered 4am and u delivered past6am i slept because of too much waiting i paid online and now i received an mail that i received my food? How come! Give it mback my money!

Date of experience: December 29, 2023
Louisiana
2 reviews
3 helpful votes
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I went inside McDonald's in avondale. Asked 4 different employees could someone plz come clean the table I was sitting at with my grandaughter. Only to see no one was coming to clean off tables. I cleaned the table off myself after I had purchased $14.00 worth of food and drinks for my grandaughter. When I contacted the corporate office they sent me a free meal coupon. WOW after paying $14.00 for me and my granddaughter something to eat and had to clean my own table off. This is pothetic! Will take my money and business elsewhere!

Date of experience: November 7, 2017
Ohio
2 reviews
1 helpful vote
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I AM DISGUSTED!
March 31, 2023

I found a toenail in my burger and it was in my mouth I chewed it and spat it out, I am having a mental break down it was over 20 bucks I asked for a refund and this emo girl said "no your a scammer".

Date of experience: March 31, 2023
Saudi Arabia
2 reviews
0 helpful votes
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We ordered today 15 feb from macdonalds through hungerstation in dammam city the food and drink were soooooooo bad the bread and french fries was old chicken was row and not well cooked very old and smelly also the orange juice was spoiled expired and not fresh this is so bad from you macdonalds and from hungerstation as well im vomiting since i ate it today diffenetly we will have food poisoning by tomorrow this is not acceptable at all very disappointed 😡😡😡😡😡😡😡😡😡😡😡😡😡😡😡😡😡😡😡 طلبنا اليوم من هنقر ستيشن وجبات من مطعم ماكدونالز في الدمام الاكل سيء جدا ونيء ومش مستوي الدجاج سيء ونيء البطاطس والخبز قديم وبايت والعصير خربان ومعفن وانا بستفرغ من ساعه اكلته واكيد الى بكره راح يكون عندنا تسمم حسبي الله ونعم الوكيل فيكم خدمه سيئه واكل اسوأ هذا الشي غير مقبول ابدا منكم

Date of experience: February 15, 2024
Ohio
10 reviews
18 helpful votes
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My cat
September 12, 2022

I was going on a walk with my cat John Jr and I was going to the front door to get a McRib cause they were back and it's once and a lifetime. When I exited the restaurant my cat got loose and was run over. When I proceeded to crumble to the floor I heard some workers laughing. To be fair the McRib was really good but my cat died.

Date of experience: September 12, 2022
Canada
1 review
3 helpful votes
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Went to Mac Donalds to get a big mac combo for my husband brought home to him he opens the package asked me what I had bought. A big mac comb there were no hamburger patties it was just lettuce and buns I went back and the dining room it was closed because it was after 11pm. I had to knock on the window to get employees attention. He came to the door, I told him what happened, he said it could not of happened and he could not let me in I asked to speak to the manager he said he would get her. He came back said she was busy and could not come and talk to me and that they would get me another combo and make sure the meat was on it this time. I said fine then I had to wait 25 minutes to get the new combo you would think that I would of had my order first ting. NO. And all I got was sorry and have a good night

Date of experience: September 6, 2014
California
1 review
1 helpful vote
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Disappointing
September 16, 2022

Because of health reasons I don't do McDonalds very often anymore but the last 2 visits were a disappointment for sure. The French Fries were limp as well as soggy with a gross oily taste, were as before they were crisp with a meaty potato flavor. Also had the Fish Filette Sandwich which was pretty much the same. A month or so ago I had the Quarter Pounder which grossly lacked flavor. Went to the McDonalds by Los Coches in El Cajon Ca. *******.

Date of experience: September 16, 2022
India
3 reviews
1 helpful vote
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I am Lovin it!
May 11, 2021

This was one of my favorate place to spend my weekends but now due to covid i am not able to visit and enjoy eating there but i eventually order burgers online through zomato and sometimes Mc donalds deliver itself. I love mc flurry.

Date of experience: May 10, 2021

Overview

McDonald's has a rating of 1.6 stars from 540 reviews, indicating that most customers are generally dissatisfied with their purchases. Reviewers dissatisfied with McDonald's most frequently mention customer service, fast food and ice cream. McDonald's ranks 319th among Restaurants sites.

service
235
value
223
shipping
113
returns
122
quality
205
+64