I started shopping at Maurices in the 90s. I don't remember much about their style that long ago. However since around 2010/2011. Their clothing has went down hill. Idk who is in charge of the plus size clothing. But it looks out dated, way too short for plus size, and like something one would find at a thrift store/Goodwill. It's like little house on the prairie meets 95 year old grandma@ goodwill. Email me. And fire whoever is in charge of plus size clothing

Ordered two items and order said it didn't go through. Reordered it. Well first one went through. Was charge for two. Was old they couldn't cancel. Will not be ordering anymore very unhappy I buy alot there. No more

We bought clothes. They talked us into a credit card for 30% off. Great! Why not? They signed us up with COMENITY BANK. We always paid our bill on time, but when I noticed the exorbitant interest rate, I called to cancel. I closed out my account in February, paid in full over the phone. A month later, they sent me a bill for $9, with a threat of a $40 penalty for late payment, plus the presumed ding to my credit. When I phoned to pay it, they said it was a finance fee from when I paid off the balance. After much pressing on my part, they admitted that if I paid off the new $9, I would later be assessed the same finance fee... for paying off the $9. Fast-forward to now: a new bill for $11. When I called just now, it's actually up to $26. I see no end in sight at this point, and actually dont know how to get out from under this without them ruining my credit. Customer service call center seems to be in India. DO NOT DO BUSINESS WITH MAURICE'S.

I went to Maurice's in Pleasant Prairie to buy a gift for a family member. That family member was with me in the store. I showed the associate my ID and store card and she questioned my family member if she lived with me and she needed her ID to give a discount? I explained I am buying it and had cash in my hand, the family member was not purchasing it. Then after the receipt was printed I signed my name and she asked me to put my store # down? Why? She just seen my store card with the store # on it. I have been to a Maurice's before and never had this problem. The sales associate 999 was very rude and very embarrassing to me in front of my family member. Thanks for your rudeness! I will never shop there if she is there. No people skills whatsoever!

I ordered a shirt on line I didn't like so I returned it requesting a refund. I sent my return through the post office and paid to have it tracked. According to the post office the shirt was delivered but 30 plus days later Maurices claim they never got and I have never received my refund. The customer service rep told me that she was sorry and there was nothing she could do about it.
I bought my daughter a shirt for school, she didn't like it. This time I walked into the Orem Utah store with my receipt. The manager was pushing me into looking for another item instead of giving me a refund. After telling the manager 3 times that I wanted a refund not an exchange her demeanor change, she was rude but I got my money back. We like their cloths but not the customer service. I will never shop Maurices again.

The website for maurices never works and is the most confusing site in the world! It always says my username and password is incorrect, which in fact it is correct. It doesn't give an option to use my VIP card and when I try to use a promo card it's never recognized. When I click on an item to look at it, it doesn't give me the option to go back to where I was at so I have to start from the beginning again. I tried calling customer service which was back in January of 2017 and they say it's being worked on. So I guess it takes 4 months and I'm guessing even longer to fix it... cuz it still sucks! However for me to pay my bill, it works great!

So. I was in the store today. And im about a size 6. The women associates greeted me, told me about the sale that was going on. I said thank you and im just looking around. It was my first time in the store. Ever... so i was just feeling it out. I have heard good reviews before so i wanted to see for my self. I could have bren shopping for someone else. I felt like the sales person was stalking me. I was in there for maybe 15 mins just looking around and she approached me 4 times. I was so uncomfortable she told me i was in the plus sizes and my sizes were on the other side. I felt like i was not welcome in the store.

I have loved Maurice's for so long and have almost exclusively shopped there. They have gone downhill in the last few years. They have changed their amazing Jeggings (don't fix something that isn't broke) and now they are thick and uncomfortable. Not to mention they made real pockets in front when they used to be false pockets, now they just poke out. The jeggings are now just uncomfortable and unattractive. They do not have near as many cute tops with layering options. Just plain jane tee shirts and ugly tops. They started selling lingerie, pajamas and kids clothes as well. Too many baskets to deal with and are losing out in all the other areas.
Online ordering is a joke, and takes too long to ship, yet the stores have little inventory.
Get it together before a good thing is lost.