. They sent a defective part. When I called to see if under warrantee. The said it was and sent me a shipping return label. 4 weeks later. Not only did the keep the part. They gave the refund to the person who gave it to me as a gift whom I don't see. Now in the process of taking them to court for not only the $600 for the part $2500 for non refundable dock fees, storage fees. Fees, etc. all for non use of my boat since they stole my part. Steer clear. Their website is nice but that's about it!
-These people knew it was a gift when I called.
I called in October to see if it was under warranty. They sent ME the return label. When I said the boat was in storage and could get the part taken off in April after winter. They said it was fine.
-The guy below that responded is the president whom I had never talked to. He doesn't even know what's going on in his business.
-They asked my address to send it to. Sent ME the questionnaire.
-The emails said they would send a replacement to me.
-When they found it was defective some other guy who I never talked to sent me the warrantee which I would have never seen.
-I did find a local lawyer to them that is working on the first phase of the lawsuit.
-If they have kept your part. Sent defective parts. Which by other reviews. Common.
Contact me and I will give you the law firms name.
Here's why he is an idiot. IF that was the manufactures warranty. I would want the part back. They took it upon themselves to issue a cash refund without even consulting me. I would have contacted the manufacturer myself. NEVER. Did they mention a cash refund. ALL correspondence was replacement. I think all of the reviews after mine they wrote by themselves and fake. NONE of them have their photos. Just random pics. All of the previous reviews until they responded to mine were bad reviews, too. Buyer beware!
Site was easy to navigate, easy parts ordering, quick shipping, will order again if I need more parts!
Overnight shipping service is great. Customer service returned call after sending an email to them which is commendable.
Found a hard to find part on your website... and it was shipped the same day I ordered. The part fits perfectly and what I was expecting. Thanks!
Great place because they have the hard to find parts for my old outboards. I will continue to get parts from them
The only parts I used out of the $90 rebuild kit was the needle and bowl gaskets. Carb still leaked past needle because of a worn seat. Sad sad sad.
Item came on time but was sticking outside the box when I received it. It was a gear shaft and the top end was sticking right through.
Very pleased with the speed and accuracy of my order. This was my second time ordering and both have met and exceeded my expectations.
I have other SELOC repair manuals so I knew what to expect. This manual is of the same good quality.
They did not have another part i needed, but they gave me information so I could order from another company.
Parts were easy to find online and ordering was simple, and they were packaged well and received quickly. Thank you.
Easy to read motor diagrams which made it very easy to place order. Will definitely order from Marine Engine again
Thank you again for the best site to find marine parts. With the diagrams you can find anything. I also like the options of OEM parts.
I was pleased with the rapid response to my order and how easy it was to order the item. Highly recommend this company.
The order came as promised the parts were easy to find on the web and I was able to track my order. They arrived on time and everything was there.
The service, delivery, and follow-up were great., The product is installed and working. Thanks, G'Ppa Nate
The speed of delivery of the parts ordered was very fast during the 4th of July week. I received everything ordered in good condition. Thanks!
Good job, I received my parts earlier than I thought I would. They had just what I needed. I would definitely use MarineEngine again. Thanks
I ordered a water pump kit and didn't receive the pump. I ordered a trim tab and received two. I would like help to correct this order. Thank you.
Came here looking for the right parts, and this was the quickest easiest ever, thanks for the prompt service.
Overview
MarineEngine has a rating of 3.8 stars from 322 reviews, indicating that most customers are generally satisfied with their purchases. Reviewers satisfied with MarineEngine most frequently mention great service, fast delivery and oem parts. MarineEngine ranks 3rd among Boat Parts sites.
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- Brandon, VT, United States
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- Sitejabber’s sole mission is to increase online transparency for buyers and businesses
- Sitejabber has helped over 200M buyers make better purchasing decisions online
- Suspicious reviews are flagged by our algorithms, moderators, and community members
Thanks for the feedback, but Linda is not a customer of ours. A former friend of hers bought a fuel pump from us about a year ago. It was returned under warranty. The warranty was approved and the refund was issued to the original purchaser as required by the terms of the manufacturer's warranty. Thanks.