Tailor made custom jeans, suits & leathers, MakeYourOwnJeans is the leader in providing custom clothing for Men and Women!
MakeYourOwnJeans.com has a rating of 4.2 stars from 650 reviews, indicating that most customers are generally satisfied with their purchases. Reviewers satisfied with MakeYourOwnJeans.com most frequently mention good quality, second pair and leather jacket. MakeYourOwnJeans.com ranks 2nd among Jeans sites.
Wonderful purchasing experience. The product was spot on and exactly what I ordered. Refreshing experience.
Mostly great experience, sometimes have to fight through site, but although little work, great results
Sometimes website gets a little complicated. The measurements keep disappearing and have to re-enter. Also just made purchase of p7 pair pants, when I got to purchase screen I noticed duplicates and couldn't delete without going through entire process again
All good. Have used many times before. I have many pairs of custom ultra low rise jeans, some of which are finally starting to wear out.
Jeans I received did not fit the way I had hoped. I am having them remade. The crouch area is hard to understand their fitting instructions.
The process was simple and easy. I received exactly what I ordered and I am planning to reorder another pair of jeans.
I am absolutely delighted with this store, I really like the design of their clothes, and the quality is just incredible
Screwed up the measurements on my trousers then tried to make me do a video of me measuring them to prove the screw up. Sent pic proving their error but no cooperation so NO MORE OF MY BUSINESS.
So far it's awesome, the pair I've already have was the first pair of pants that EVER FIT ME, that I've had in my 52 years of living. Wish I would have found you guys years ago.
So far it's awesome, the pair I've already have was the first pair of pants that EVER FIT ME, that I've had in my 52 years of living. Wish I would have found you guys years ago.
So fun and easy to navigate the website I am really enjoying the experience and everyone asked me where I got my jeans from
I have mixed feelings about this site. I ordered 3 pairs of jeans over 3 months. The price is the best you will find for custom made jeans. All in, each pair was around $70 delivered. The jean material was ok, a little on the thin side when compared with Levis, but they tell you the weight so that should not be a huge surprise. My biggest issues:
1. The color of material and wash texture is very difficult to judge based on the pictures. I was frustrated with 2 of my 3 jeans not looking like what I expected. On one the color was significantly off in tint and another the fade wash was very patchy.
2. The dimensions for 2 of the three orders I placed were off. The first pair I got were 1.5 inches too long. I sent them a picture and they credited me 20% off my next order or $14. I felt that was fair. The third pair of jeans I ordered came with a waist size that was 3" smaller than the other two pairs. I attached a picture to this review. The smaller pair is on top. When I complained to customer service they said that since these were "stretch" jeans they sew them several inches smaller than what you order in the waist and seat (but not the other areas). Which was strange because my previous two orders were stretch also and were sewn as requested. I felt the jeans were significantly uncomfortable and customer service offered me 20% off my next order. I wasn't happy. The point of ordering custom jeans is to get them as ordered, not sewn to some arbitrarily smaller dimension than you order.
3. The 3rd pair of jeans I got had not been thoroughly washed and bled tons of die. Had I not noticed and washed them with my clothes I would have ruined an entire load. I attached a picture of this as well. You can see the die in the sink, and this is after 8 rinses in warm water and soap. Again, customer service didn't offer much here.
Have ordered many custom clothes from here. Always a perfect fit. I'm going to order a custom leather jacket, and a full custom suit in the future.
It's early days but good so far. Superb turnaround times. Top quality service and product. Excellent and fast service.
I have been very pleased with the 7 pairs of jeans i have ordered. I will buy again. Highly recommend you try them.
I purchased my first of five pairs15 years ago and the knee just ripped today so I am ordering another pair. Always fit and always looked good
I have got a nice pair of jeans from Make Your Own Jeans people. Absolutely love them and i am planning to get a pair of others in a very short time
This company's unique selling point offered so much promise. The ability to send them your measurements, and have them make you a pair of jeans exactly as you want, tailored to your exact specifications - and for a very reasonable price. Great!
What a shame that they don't deliver on what they offer.
I ordered a pair of jeans from them, with the intention of trying to get the perfect measurements for my size. When they arrived, it seemed like I hadn't got it right. No issue, I decided to order another pair, to get it a bit closer to perfection. And then when the second pair arrived, it seemed like I have over-corrected my measurements, and got them not quite perfect again. And so I tried again. And again.
It was only after spending money on four pairs of jeans that I realized something was wrong - why did I apparently keep getting the measurements wrong? So I started an email exchange with the company.
Erica, from their customer services, admitted that they added a 'loosening allowance' to the measurements customers gave them, and so I asked them to tell me EXACTLY to what specification they had made each of the four pairs of jeans I had ordered. To my amazement, it turned out that they had been deviating from the measurements I had given them every time! An inch here, an inch there, sometimes making them longer then I asked for, sometimes bigger, sometimes shorter. Sometimes slimmer. And in totally unpredictable ways - it was quite shocking to see the wild variance in their changes! At no point had they ever actually made the jeans that I had ordered!
When I highlighted this to Erica, she tried blaming me, and telling me it was my fault. When I asked her what Makeyourownjeans proposed to do about the fact that they had taken a lot of money from me and not fulfilled any of my orders, she just ignored my emails.
Terrible customer service - they take your money, make rubbish products and then try to blame you for their incompetence!
It's a real shame - if Makeyourownjeans actually deliverded what they promised, I would probably keep on making orders from them! And based on the reviews here, it seems like lots of other people would also.
Instead, I sincerely recommend you AVOID this lying, scamming, incompetent company.
Top notch product. Well made. Great choice of options. Great low price. Win win. Fast sending once made. Will be buying again
YOU DON'T SAY WHERE YOU ARE BASED? UK, EUROPE OR USA
Recently I got jeans and I literally love them! I am going to order another pair soon and I am sure that it will be no less wonderful.
Keep going it's fantastic and good by the way I love it so much and I singing it all the time what is amazing busses
Answer: They do not take returns. Even if they mess up you have to pay return shipping, and upon approval, they will fix the issue. They have certain fabrics that are fit guarantee, but it seems like you're out of luck if they are hideous or don't fit right. I just emailed pictures of the 2 inch error in the waist of a pair of jeans I ordered I don't have high hopes for any resolution, I think I am out the money. I will stick with store bought jeans from reputable stores with good return policies, Or thrift store jeans.
Answer: They don't. They state that they allow a 2% margin. What happens when its outside that? They ignore you and 'hope that you understand that'. Bad customer service, but you only find out once they get the product wrong. Use at your own peril.