Great quality, fair price and good customer service.
The site is easy to navigate and make an order. I'm totally satisfied with my purchase.
Perfect travel bags, so reliable and solid; apart from that the company takes responsibility for each products quality and offers warranty
The site is easy to navigate and make an order. I'm totally satisfied with my purchase. Thanks to helpful managers.
Site is easy to navigate and customer service is knowledgeable. I bought a couple of luggage, best price I found, even in retail stores.
Variety of colors and sizes are present there. The quality was really awesome and price was reasonable.
The handle on my brand-new hard case lite weight extra larger suitcase with spin wheels broke during one normal travel experience. I reached out to this company for a replacement handle or a new suitcase, to no avail. The suite-case was purchased whiles I was visiting Montreal Canada (winners) at the end of September 2022 and my trip was taken in December 10 2022 I sent emails requesting a replacement and was denied because I lost my receipt. I am a very dissatisfied customer. I will not be buying anymore luggage from this company obviously there is a manufacture defect and they do not back their poorly assembled product. The airline did not break the handle.
Ordered my laptop charger, a consultant easily helped me pick out the model that I need and placed the order the next day, courier delivered on time to work as I requested and I can say that worked on five! The charger works fine!
Advantages: Prompt work!
Great place to buy travel bags and accessories! Helpful service and a big selection make these guys my favorite online store for luggage. The prices are not super cheap but they have discounts at times so you can keep an eye on it! That's what I did last time and I saved quite a lot, delivery was quite fast and I had no troubles.
I purchased a lappy bag from this factory. It is super satisfied product. The bag quality is thick, looks nice, many compartments with large space. Its durability is long.
I needed a special outfit for a special occasion and was referred to Franco. My first bespoke experience was outstanding! Franco's attention to detail and artistic eye for clothing that accents you is exceptional. Got a suit, a couple of shirts and a pair of jeans. Very satisfied! If you want a look that fits you.
They have so many nice bags to choose from, I literally had a hard time choosing one because of that!. I am waiting my order but definitely gonna share further details when I receive it!
The sales peoples understand my expectations and helps me to pick a perfect bag what i am looking for office and the major thing is, quality of leather in this bag is really awesome I like to so.
I purchased a travel bag from here, It has many compartments with secret compartments which I liked the most. With respect to price and quality, it is the most affordable.
They have a fantastic bag quality and they have large varieties. I bought a laptop bag, it's a cool, thick color and it's comfortable to keep things going. I liked them.
Travel appropriate luggage bags available at different size. Last for long time. Good warranties on the bag.
They have very nice bags and so much to choose from. Might even have a hard time choosing one because of that!.
Decent prices, very nice bags with discount. Customer service at Luggagefactory was very great. Highly recommended.
The bags are made of good quality and can used for so many different purposes without bothering of getting spoil so quickly
Overview
LuggageFactory has a rating of 3.8 stars from 56 reviews, indicating that most customers are generally satisfied with their purchases. Reviewers satisfied with LuggageFactory most frequently mention customer service, laptop bag and travel bags. LuggageFactory ranks 3rd among Luggage sites.
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- Ringoes, NJ, United States
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Business History
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- Sitejabber’s sole mission is to increase online transparency for buyers and businesses
- Sitejabber has helped over 200M buyers make better purchasing decisions online
- Suspicious reviews are flagged by our algorithms, moderators, and community members