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Lily Ann Cabinets Reviews Summary
Lily Ann Cabinets has a rating of 3.8 stars from 1,269 reviews, indicating that most customers are generally satisfied with their purchases. Lily Ann Cabinets ranks 1st among Cabinets sites.
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Our cabinets are fully installed and look beautiful. The quality is far superior to any box store or the custom cabinets we have had built in previous homes. Buying online for the first time we were most concerned about cabinet color uniformity, hardware quality and missing order items. But we were thrilled when all 3 exceeded our expectations. Accolades to Chris Liu for his help in the design process. Overall the experiance was great and we will order again & recommend to everyone!
The only feedback I would send Lily Ann would be improvement in the communication between L.Ann, the shipping company and customer. The website tracking tool never updated but showed 'pending'. So after 7 days of checking the website we grew concerned and called to check on the status having no idea the cabinets left OH on June 22 to be delivered on June 29th. The other would be a possible redesign of the cabinet door hinge location so the roll out tray hardware can be installed as low to the cabinet bottom as possible to not waste any cabinet space under the roll out drawer.
Don was amazing in helping us get this put together this kitchen design and helping us thru all parts of this order. THANK YOU SO MUCH
Great quality and concept. Not enough color options
Will I be notified when it will be delivered?
Quality minus defects and blemishes was very good.
Customer service was fairly expedient.
We bought our kitchen cabinets from your company, 2 years ago, and we love them. The quality is very good and we received lots of compliments. Thank you for making it easy to shop!
Great service and prices!
Great customer service, responsive, they had a sense of urgency without any pressure. A pleasure to deal with Jenn.
Received order thank you!
Very happy
We went to the showroom to see the product before ordering. Our experience with Johnny was delightful.
Excellent design help
Our door sample was perfect
Shipping cost should be free over 2499.00. However, a 225.98 fee applies. False advertising! It's not my concern if more than one shipping origination applies...
Wonderful to get free samples. Will help very much when ordering to choose the correct cabinet and get the correct color.
Please note, this was only for the free samples. I'll provide more feedback once we move into our home and figure out what we need.
Thank You!
Nice samples
The best
Love it
Super quick, good quality, and great customer service!
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- Sitejabber’s sole mission is to increase online transparency for buyers and businesses
- Sitejabber has helped over 200M buyers make better purchasing decisions online
- Suspicious reviews are flagged by our algorithms, moderators, and community members