website thubmnail of Libby
How would you rate Libby?
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Canada
1 review
2 helpful votes
Follow Linda B.
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Horrible
October 7, 2023

My public library runs on the Libby app so I have no choice but to use it. They switched from Overdrive to Libby. Overdrive was better. I most certainly would never buy this app.

Date of experience: October 6, 2023
New Jersey
1 review
13 helpful votes
Follow Marianne H.
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Time to upgrade
December 30, 2022

Your service is still clunky. I should be able to filter out previously read books. Having to scroll through page after page of available books that I've already read is tedious. And, I've used Overdrive then Libby for many many years now. I should be able to merge all previously read books between the two apps together and I should Not need to export the data to a file! Hire some programmers!

Date of experience: December 29, 2022
Texas
1 review
11 helpful votes
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Worst app ever. I've loved Overdrive for years. On ebooks, I always used accessability on my IOS, as a reader, but now Libby says must use voiceover instead. Unfortunately voiceover completely took over my iphone and shrouded my password so even after I finally figured out how to enter it, it won't accept it without first turning voiceover off, but now it does a 30 min lockout from even trying to log on whenever I put in my password. After hours of trying all the usual fixes for both iphone log in and turn off voiceover, Apple Care says probably the only way now is to wipe and restore. Thanks Libby guys, won't you please either keep Overdrive. Otherwise can anyone suggest an alternate Library app with a text reader that doesn't use voiceover?

Date of experience: April 29, 2023
California
4 reviews
21 helpful votes
Follow VJ G.
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There are THREE disadvantages to Libby that CAN NOT be corrected -
1 - It is IMPOSSIBLE to lighten Libby so it can be read in sunlight - this app is NOT equipped to be read outdoors - therefore - it is Way LESS an improvement from the OVERDRIVE app.
2 - YOU CANNOT adjust the font correctly - I want the font to be bigger and LIBBY will not allow you to do that. It is impossible to get past "medium" to the larger font.
3- Libby KEEPS REVERTING back to "justified" and "Times New Roman" which of course is a total inconvenience because just as I FINALLY had the font fixed (which took me almost a half hour) it reverted to justified text, then when I fixed it so it was "left justified" the font reverted TO the lower font and REFUSED to be adjusted to the larger font.
OVERDRIVE IS SO MUCH BETTER - LIBBY IS NOWHERE NEAR THE QUALITY AS OVERDRIVE.

Date of experience: June 5, 2023
New Jersey
2 reviews
0 helpful votes
Follow Jassie H.
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Very convenient
December 27, 2021

This is a great source where everyone can enjoy listening to the audiobooks. I like listening to such books especially when you are busy doing something else.

Date of experience: December 26, 2021
Ukraine
1 review
0 helpful votes
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Easy to work with
August 31, 2021

I give Libby 5 stars. It was so very easy to work with, so easy to figure out. I never had to request help from the library staff. Search is easy too.

Date of experience: August 30, 2021
New Jersey
1 review
0 helpful votes
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Non-Responsive
August 21, 2023

Although I had a good initial conversation, it's sad that he never returned my calls or emails. My only option was to use the good information he gave me and hire another attorney.

Date of experience: August 21, 2023
California
1 review
24 helpful votes
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Libby vs Overdrive
December 10, 2022

Recently switched to Libby, because apparently Overdrive will not be available in 2023. I was totally disappointed when sitting in my car, eating lunch I found out my books on Libby can't be accessed without wifi. Very often I am without wifi at a restaurant, a doctor's office, etc; places I've always been able to open Overdrive and read my already downloaded books. I am so unhappy about this. I guess if I want to sit in the park, under a shade tree and read, I'll need to go back to reading actual books. This sucks, Libby!

Date of experience: December 10, 2022
Ohio
1 review
14 helpful votes
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Miss Overdrive
February 5, 2023

Had to go to Libby because apparently Overdrive is gone. I live in the country with spotty cell service. If I don't start a book somewhere where there is cell service, I'm out of luck. Really sucks in the car. Never had this issue with Overdrive. Wish I didn't have to change.

Date of experience: February 4, 2023
GB
1 review
17 helpful votes
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Used Overdrive for years. I download audiobooks for myself and my daughter. I used to be able to transfer these easily to my ipod nano. (This doesn't connect to the internet). My daughter used to listen to them on long car journeys and I'd listen to mine in the garden. Now you need to be connected to wifi. The whole purpose of audiobooks is to be able to listen to them on the move, doing something else. You have removed Overdrive which was easy to use and replaced it with something that is complicated and not fit for purpose. So disappointed.

Date of experience: December 30, 2022
North Carolina
1 review
12 helpful votes
Follow Kathleen M.
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My Aftershock headphones worked just fine with Overdrive, but as soon as I switched to Libby I have problems with it pausing. It also can be have problems with advertising coming up and overriding the audio for the book. Never had that with Overdrive. I'm sticking with Overdrive for as long as I can; Libby is just plain frustrating.

Date of experience: August 17, 2022
West Virginia
2 reviews
19 helpful votes
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I actually tried Libby before I switched to Overdrive. Libby is unintuitive, clunky and less functional than Overdrive. I understand that at some point Overdrive won't work anymore but then and only then will i downgrade from Overdrive to Libby. I wish i could rate this app less than 1 star.

Date of experience: March 11, 2023
Kazakhstan
7 reviews
2 helpful votes
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I actually prefer listening to audio books because it seems to me that it's more interesting and you can even do whatever you want. If you need to go somewhere just remember that you have to take headphones and phone with you. There are lots of services which offer audio books listening, nevertheless I have decideto stop at this company. Books here are awesome and the subscription isn't very expensive. It's pretty cheap. The quality of the audio is very high, so you don't need to bother that you will not understand things that dictors will explain you.

Date of experience: December 8, 2021
Canada
1 review
1 helpful vote
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It's crap at downloading over wi-fi.
It fails often, takes many times, chapters are missing, etc.
What poor programming!

Date of experience: June 22, 2024
Washington
1 review
5 helpful votes
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Whenever my computer reboots, I lose all of the saved information. It is very frustrating to remember what titles that I tagged or requested.

Date of experience: September 13, 2023
Minnesota
1 review
28 helpful votes
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Confusing
August 16, 2022

Libby is supposedly easier to use. I am beyond frustrated. There is no account page with clear indications on what to do, where to go.
Account page has my loans, holds, wishlist, rated titles, recommendatiins, histiry, settungs. EASY. Just click what you want.
In libby, good luck. Everything is a tag (?) want to find your wish list? Good luck. Want to recommend a book, hahahahaha! Want to rate a book you read?
Overdrive works beautifully, easy & fun. Libby, not so much

Date of experience: August 16, 2022
GB
1 review
5 helpful votes
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Ruined audiobooks!
June 27, 2023

I have stayed with MP3 for a reason! I do not take my phone to bed or gym. I want to unplug when I listen to books.

Date of experience: June 27, 2023
Pennsylvania
5 reviews
1 helpful vote
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Libby is good
April 6, 2021

It is very nice there is not a thing you could change here is list of good book's emma and the blue genie roman diary

Date of experience: April 6, 2021
Ohio
1 review
13 helpful votes
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Awful App
May 2, 2023

Books should be downloaded, so I will be reading and then lose the book! Want Overdrive back! Need to find another way to connect to my library.

Date of experience: May 2, 2023
Pennsylvania
1 review
0 helpful votes
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Great App
January 1, 2020

Get library eBooks and audio book loans or place a hold on a book from your library. Choose from 100's of books.

Date of experience: December 30, 2019

Overview

Libby has a rating of 1.4 stars from 40 reviews, indicating that most customers are generally dissatisfied with their purchases. Libby ranks 183rd among Ebook sites.

service
11
value
11
shipping
3
returns
3
quality
14