Overview
LegalTemplates has a rating of 3.9 stars from 2,581 reviews, indicating that most customers are generally satisfied with their purchases. Reviewers satisfied with LegalTemplates most frequently mention customer service, free trial and lease agreement. LegalTemplates ranks 4th among Legal Services sites.
I LOVE that it's so easy to get a live agent on the phone to help with any concerns. Agents I have spoken with my questions and problems have ALL been very helpful and clearly appreciative of my patronage.
EDIT* After several attempts, complaints, and leaving negative reviews - the company has FINALLY returned my money. I will leave the original review for context.
I attempted to use this service for personal reasons. I became quickly aware that I was unable to receive what I was looking for from the services provided. I was unable to download the pdf documents, the app continuously glitched out, ultimately the service wasn't what it was cracked up to be. Within this free trial run, I decided to cancel the subscription. Apparently something went wrong because I then noticed a charge of $50 on my account taken from this company. I figured it would be a simple fix for any company with integrity or knowledge of customer service, however, I was very wrong. After three days of emails and automated responses, I have had to check my stolen $50 off as a loss. The company refuses to work with me in regard to their faulty, un-used, and unwarranted services as well as returning my hard earned money. Shame on this company and their lack of integrity.
Thank you for reaching out to us. We have received your review and would like to address your concerns. In order to provide you a prompt resolution we will be reaching out via email.
Alternatively you can contact me directly during business hours from Monday - Friday 9 am to 10 pm EDT at betty@legaltemplates.net
Was very helpful and understanding and went thru all that legal templates has t
Thank you for your feedback, Daniel! We're glad to hear that you found the assistance helpful and understanding.
Very helpful and her friendliness made a good experience
Thank you for your kind words, Kathleen! We're delighted to hear that you found the assistance helpful and that her friendliness made your experience a positive one. We appreciate your feedback!
The website provides multiple documents and the site is extremely easy to use. Only used help once but was very satisfied with the experience
Thank you for your review, Jake! We're glad to hear you found the website easy to use and were satisfied with our support. Your feedback is greatly appreciated!
The call was professional, and Jennie persuaded me to keep the subscription active so that I can use it for services.
Thank you for your feedback, Anna! We're glad to hear Jennie provided professional service and helped you see the value in keeping your subscription active. We appreciate your continued support!
I called in for help with my account. Joan did a fantastic job of making me feel important, heard and cared for. She's a keeper. The forms I have access to are very helpful :)
Thank you for your kind words, Colleen! We're thrilled to hear Joan provided excellent service and that you find our forms helpful. We appreciate your feedback!
Very informative & she listened to me before trying to make a sale.
Thank you for your feedback!, Belisa We're glad to hear that you found our service informative and that our representative took the time to listen to you before offering any solutions. We appreciate your support!
Joan responded quickly to All my support inquiries. She used professional language. She showed that she listened and understood my problem and where I was coming from.
I felt well taken care of.
Great personalized attention. She made me feel good after a bad experience
Thank you for your kind words, Richard! We're thrilled to hear that our personalized attention made a positive impact on your experience. Your satisfaction is our priority!
I phoned to get help with selling some land and at first, from days ago, I had trouble finding my way around your site and grew quite frustrated because your sight, using my iPad and Safari browser, was not intuitive and I looked for another source for help. That failed after I reviewed two other companies and I tried your site once again by phoning your support line and Joan answered, She was so kind and helpful, so knowledgeable about everything I asked her that I realized I was speaking with one of the very best support persons I have ever worked with. I am so positively impressed with not just Joan and her ability and expertise, it clearly showed me the integrity with which your company operates, indeed such a very pleasant surprise! And during our conversation she mentioned the other documents and this triggered a memory of my need to rewrite my will, so I definitely intend to do even more business than I thought I would with Legaltemplates.com. And I want to emphasize that it was all because of the truly extraordinary service Joan offered to me. I was a bit sceptical at first, but Joan saved the sale
Thank you for sharing your detailed experience, William! We're thrilled to hear that Joan was able to assist you so effectively and turn your frustration into a positive experience. Your kind words about her knowledge and service mean a lot to us. We're delighted that you now plan to use more of our services. We appreciate your support and look forward to assisting you in the future!
I needed a general power of attorney for California and came across Legal Templates. The form was very easy to complete online then print out to sign. I will be returning to this website for future forms.
Thank you for the positive review, Leslie!
I recently had the pleasure of utilizing the Lease Agreement services in Florida, and I must say, it exceeded all my expectations. From its impeccable organization to its clear and comprehensive language, this platform truly stands out. What's more, the best part? It's completely free!
100% recommended!
Thank you so much for your kind words! We're thrilled to hear that our Lease Agreement services in Florida exceeded your expectations and that you found the platform to be impeccably organized with clear and comprehensive language. Providing valuable resources like this for free is part of our commitment to our users, and we're delighted that you found it helpful. If you have any further questions or need assistance in the future, please don't hesitate to reach out. We're here to help!
Great, hassle free website where I found my construction contract template. It is easy to use, and download the template which can then be customized for personal requirements. Very helpful and definitely recommended. Thanks
Thank you for recommending the site and sharing your positive experience!
This is great for those wanting a basic bare-bones trust template. This will certainly do. However, for those seeking complex, layered trusts requiring more detailed instructions, may need to look elsewhere or have an estate planner and attorney customize one. I love the simplicity and plain language of this one. Highly recommended..
Thank you for your thoughtful review! We're glad to hear that our basic trust template meets your needs and that you appreciate its simplicity and plain language.
Your Legal Templates have been very helpful and timely. Customer service personal has been professional and clear and understandable.
Thank You
Thank you for your review, Rob! We're glad our Legal Templates have been helpful and that our customer service has been professional and clear. We appreciate your feedback!
We are a small Family business. It is vital that our Warehouse person be on time. After several meetings to discuss the situation, We found no alternative but to prepare a written warning. This was easier than I thought.
Thank you for sharing your experience with us. We understand how crucial punctuality is, especially in a family business setting. It's reassuring to hear that our process for preparing a written warning was straightforward and met your needs effectively. We're here to assist with any future requirements you may have, ensuring that managing such situations remains as seamless as possible for you.
This is the site for inexperienced and experienced alike. Individuals, entrepreneurs, small businesses, large companies, civil matters, endless legal issues, contracts, real estate, wills, and so much more. The templets are perfectly executed along with explanations, instructions, and examples for a quarter of what other sites tend to charge. It may not seem like it at first, but once you start browsing for what it is you're looking for the site starts putting together everything you may need to achieve your end goal. If you knew me, you would know I am very cautious about what I'm purchasing it takes a lot for me to purchase any product and I'm recommending this one.
Thank you immensely for your glowing review! We're thrilled to hear that our site caters to individuals and businesses of all levels of experience and addresses a wide range of legal needs comprehensively. We're committed to providing high-quality templates, explanations, and instructions at a fraction of the cost of other sites. Your recommendation means a lot to us, and we're grateful for your trust in our service. If you ever need further assistance or have any questions, don't hesitate to reach out. We're here to support you every step of the way!
Clear & concise information: Navigating legal issues just got easier! The site breaks down complex topics into clear, bite-sized chunks. Saved me hours of research!... User-friendly & intuitive: Forget clunky legal sites! Intuitive design and search functions make finding answers a breeze.
Thank you for your positive feedback! We're delighted to hear that you found our site's information clear and concise, making legal navigation easier for you. We're also glad to know that our user-friendly design and intuitive search functions contributed to a seamless experience. If you have any more questions or need further assistance, feel free to reach out.
Thank you for the very user friendly and free form to use online. I downloaded and printed a copy of the template so that I can study and do my research to hopefully assist me in making my final decisions on the land lease agreement that I need to produce, based on your pdf template format you avail online at no cost.
Thank you for your kind words! We're delighted to hear that you found our online template user-friendly and helpful for your research. If you have any further questions or need assistance with your land lease agreement, feel free to reach out. We're here to help!
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- Sitejabber’s sole mission is to increase online transparency for buyers and businesses
- Sitejabber has helped over 200M buyers make better purchasing decisions online
- Suspicious reviews are flagged by our algorithms, moderators, and community members
- Sitejabber’s sole mission is to increase online transparency for buyers and businesses
- Sitejabber has helped over 200M buyers make better purchasing decisions online
- Suspicious reviews are flagged by our algorithms, moderators, and community members
Thank you for your wonderful feedback, Lisa! We're thrilled to hear that our agents have been so helpful and that you've had a great experience with our customer service. Your satisfaction is our top priority, and we truly appreciate your patronage. We're here whenever you need us!