website thubmnail of Lampeez
How would you rate Lampeez?
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Tennessee
1 review
1 helpful vote
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Great Lamps
September 15, 2020

I ordered three of these for Christmas last year. Everyone that got one, loved them. They are so pretty to look at in the dark. Different ones fit certain family members. It was awesome to see their faces when they opened them. May have to get one for myself! Love them!

Date of experience: September 14, 2020
California
4 reviews
2 helpful votes
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Customer Satisfaction
November 15, 2020

Lampeez makes shopping for that special gift a joy.
Each item that I purchased as gifts were stunning and delighted family and friends.
I appreciate the variety of 3D lamps available.

Warmly,
- Thomas

Date of experience: November 14, 2020
Arkansas
2 reviews
1 helpful vote
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I got one for myself, the lotus and then two others for friends. I like mine as a low light in the living room. I like changing the colors. The fish was for my friend's son who is disabled. They have to check on him in the night and the goldfish gives off a nice glow so they can see, but not bright enough to wake anyone! The last was for a garden loving friend. I sent the butterfly to help her keep summer in her home all through those bitter Indiana winters. Everyone loves them and I found the company to be reliable. It did take a while for delivery, so be patient.

Date of experience: November 5, 2020
New York
1 review
2 helpful votes
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The teddy bear lamp with the balloon made a perfect gift for my cousins birthday. She loves it and always has it on. I had no problems with shipping or delivery. These products are one of a kind and I would definitely buy from Lampeez again!

Date of experience: November 1, 2020
Texas
1 review
0 helpful votes
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HUH?
December 18, 2022

PROS: Arrived within a few days of ordering; packaging was nice
CONS: Way overpriced; never received any type of receipt for purchase; emailed and never received a response; looks cheap definitely not what I expected, I ordered 3; I would send it back except I would have to pay shipping and a 15% restocking fee; no receipt or packing statement in box when it arrived.

Date of experience: December 15, 2022
New Jersey
1 review
0 helpful votes
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No problems here!
December 12, 2020

My experience with Lampeez was a success. I emailed customer service about my delivery and they responded very quickly. My order took 8 days and being this close to xmas was great! The product is very simple and not exactly what I was hoping for but the for $ 50 what do you expect! Ill buy from them again!

Date of experience: December 11, 2020
California
1 review
0 helpful votes
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After waiting longer than I was promised, and paying more than other retailers, I was pretty disappointed in quality of the lamps. They appeared cheap.

Because shipping took so long (3 weeks), I was forced to buy other gifts for fear that the lamps would not arrive by Christmas. I hope that this was an isolated problem.

Date of experience: January 3, 2021
West Virginia
1 review
4 helpful votes
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Customer Service
December 7, 2021

I had just moved Virginia and gave them the wrong address by One number. Not only will they not help me with the problem, they're actually rude about it. So with tax I paid $45 for nothing for a gift that was for my son. On top of that I am homeless and they don't care that I took a lot of my money to even buy this gift. I find that very cold company and a very poor one to work with. So in other words they told me it's my problem not theirs.

Date of experience: December 7, 2021
Washington
2 reviews
1 helpful vote
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Rip off. Flat etched plastic. Buy from Amazon for 1/3 the price with free shipping and returns. Have to pay about $20 to return item between shipping and restocking fee. I don't even wNt the item because it reminds me of how my husband got ripped off trying to buy me a nice gift.

Date of experience: December 25, 2022
North Carolina
1 review
1 helpful vote
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Buyer Beware!
December 27, 2021

We ordered two different lamps. The one that actually arrived is okay but certainly does NOT look like it is 3D as they make them appear on their site. The second one we ordered as a gift for our daughter did not arrive for Xmas. First, their coupon that I used stated it would be discounted PLUS give free shipping. Well, it charged the shipping fee and when I contacted customer service, their response was that free shipping ONLY applies to orders over $100, Their coupon did NOT state that so it was very misleading. Then, when I contacted them regarding the order not arriving, they replied that we put an "incorrect" shipping address! WHY did they not let us know their was an issue with the shipping address (which WAS correct) rather than do nothing until we discovered it never arrived?
Based on all of these issues, we will NEVER do business with this company again!

Date of experience: December 27, 2021
Maryland
1 review
5 helpful votes
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I usually check out reviews of products before I purchase them, but for whatever reason, I failed to do so this time. There are 15 5-star reviews which were probably all written by employees of this company or a single individual who was paid to make the product sound good. Nearly all the rest are 1-star reviews like mine, because that's the lowest rating you can give. I agree with another consumer who said they wished they could give a 0-star review because that's what they deserve. The designs look like 3-D in their deceptive ads, but it's probably CG or photo-shopped. I didn't have a problem with delivery as did so many, but I almost wish I did. Then I might be able to go to my credit card company and get a full refund because of fraud. Chas. C.

Date of experience: December 15, 2018
New Jersey
1 review
1 helpful vote
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Worst company, ever
December 20, 2018

I wish I had read these reviews before being mislead by this company and the product they allegedly sell. Ordered something for a Christmas gift which will obviously not arrive on time, despite advertising to the contrary. Worst company ever. DON'T BUY!

Date of experience: December 19, 2018
Utah
1 review
0 helpful votes
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Satisfaction:
September 15, 2020

This is an honest company.
They stand behind their products.
I have been burning one constantly since February. No problems.
A lot of transient in my area, from the street it appears that someone is watching TV. Cheapest insurance possible.

Date of experience: September 13, 2020
New Jersey
1 review
6 helpful votes
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DONT ORDER!
January 14, 2019

I had same experience as others. Ordered lacrosse lamp in November as Christmas gift for my son. Received it 3 days before Christmas & it was a hockey player! Wrong! Emailed company 3 times with no response. I'm furious! They should be shut down!

Date of experience: January 14, 2019
Virginia
1 review
8 helpful votes
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Defective product
August 2, 2020

DON'T order anything from this company, don't respond to issues with products or returns. Once 14 days goes by they don't have to refund your money. Pictures are not true to actual items and cheap plastic for the price is a total rip-off. They also operate under several different company names but with same P. O. Box.

Date of experience: August 2, 2020
Pennsylvania
1 review
2 helpful votes
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Scam
December 19, 2018

Ordered product and was stated that it would ship on 12/14/18 with 4-5 day arrival. On the 17th received an update that they will "pick" the order in a few days and will take weeks to arrive. Several attempts to contact customer service have gone unanswered. Don't wast your time or money.

Date of experience: December 19, 2018
Michigan
1 review
4 helpful votes
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No response
December 14, 2018

I too should have read the reviews. Notification said I would receive my lamp December 8. Still waiting. UPS cannot help because it has been given a USPS tracking number, post office said they never got it. 5 days and 5 emails, still no response. Don't take a chance on this company.

Date of experience: December 14, 2018
Pennsylvania
1 review
8 helpful votes
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I have been trying to retrieve commissions from the affiliate program where I sold several item for Lampeez. 115.81 has been on their books since December 2017 and I still cannot get these commissions. The last email I received they said that their website is down and to check back next month. Ha! I send an email at least every two weeks and I usually don't get a response. Plus I've heard a lot of bad things about quality of the product and terrible customer service. Stay away from this company!

Date of experience: July 19, 2018
Ohio
1 review
5 helpful votes
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I ordered a swimmer lamp as a gift for my son and they sent me one with a wine bottle and glasses instead. Since there is no phone # to call, I submitted a support
Ticket on the website on Dec 26 to hopefully get this fixed. Although I did get a reply from Lampeez support stating they would send me the actual product I ordered, it is now Jan 18 and I have not received anything. I have sent multiple emails requesting an update with no response. I finally had open a dispute on my credit card because customer support at Lampeez is basically non-existent. They don't seem to care to resolve any issues customers have. I would not recommend buying from this company.

Date of experience: January 18, 2019
Delaware
1 review
5 helpful votes
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Zero customer service
December 9, 2018

Submit an order for a custom lamp more than 2 weeks ago. It is meant to be a christmas gift. Unfortunately just now reading these reviews after having no luck obtaining follow through on an expected time line for the order and if my order will be completed prior to christmas. No phone number. No email response. Have a feeling I just lost $175. Buyer beware!

Date of experience: December 9, 2018

Overview

Lampeez has a rating of 3.1 stars from 373 reviews, indicating that most customers are generally satisfied with their purchases. Reviewers satisfied with Lampeez most frequently mention christmas gifts, great product and perfect gift. Lampeez ranks 1st among Lamp sites.

service
64
value
63
shipping
64
returns
30
quality
61