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KnetbooksReviews 1,372

3.8

From the business

Shop textbook rentals and get free shipping on every order. Use the money you saved renting textbooks to have a pizza party, fill up your gas tank or buy groceries.


knetbooks.com
Founded in 2009
Lexington, KY, United States
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Knetbooks Reviews Summary

Knetbooks has a rating of 3.8 stars from 1,372 reviews, indicating that most customers are generally satisfied with their purchases. Reviewers satisfied with Knetbooks most frequently mention good condition, timely manner and fast delivery. Knetbooks ranks 3rd among Textbook Rentals sites.

quality
1,172
This company responds to reviews on average within 8 days

Instant Feedback

6,381 reviews
Illinois
2 reviews
0 helpful votes
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The site is easy to use and has Exceptional service and great customer service.

Date of experience: September 1, 2023
Missouri
1 review
0 helpful votes
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Never received textbook and received no helpful information

Knetbooks attempted to help this customer through the Sitejabber Resolution Center, but the customer did not respond
Date of experience: August 31, 2023
Pennsylvania
1 review
0 helpful votes
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I placed a request for 24 hour delivery, for which I paid an extra 70 dollars, but many of my books were delivered in 3-4 days.

Knetbooks attempted to help this customer through the Sitejabber Resolution Center, but the customer did not respond
Date of experience: August 31, 2023
Colorado
1 review
0 helpful votes
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Fast Shipping Great assortment
August 31, 2023

Easy to shop, great assortment of books to choose from. I have recommended this site to all the parents at my daughter's high school.

Date of experience: August 31, 2023
Virginia
1 review
0 helpful votes
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User Friendly
August 31, 2023

Easy to navigate through. The prices are reasonable, and shipping was fast.

Date of experience: August 31, 2023
Texas
1 review
0 helpful votes
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I never received my order
September 30, 2023

I was waiting for more than 8 days and my St. Martins guide to writing book hasn't arrived yet.

Knetbooks attempted to help this customer through the Sitejabber Resolution Center, but the customer did not respond
Date of experience: August 31, 2023
Tennessee
1 review
0 helpful votes
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Excellent
August 31, 2023

It's my first time to use this web. Last year I used Amazon to rent book. I feel very lucky to find the book new published from knet web. And I received the history book quickly. I satisfied the service.

Date of experience: August 31, 2023
Alabama
1 review
0 helpful votes
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Nicely Done
August 31, 2023

I wanted to get the book very fast and it came fast.

Date of experience: August 30, 2023
California
1 review
0 helpful votes
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Thanks for making it in time
August 31, 2023

Next time I could order books on this website for my school.

Date of experience: August 30, 2023
California
1 review
0 helpful votes
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EAA
September 29, 2023

They delayed my order even though it said it was instock and come in a few days but it ended up taking a week to get my house

Knetbooks attempted to help this customer through the Sitejabber Resolution Center, but the customer did not respond
Date of experience: August 30, 2023
California
1 review
0 helpful votes
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Excellent
August 30, 2023

Good response from the service team on my order to make sure I get my book on time

Date of experience: August 30, 2023
California
1 review
0 helpful votes
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Sociology books
August 30, 2023

Great condition, no damage to the books and they look brand new

Date of experience: August 29, 2023
California
1 review
0 helpful votes
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Last minute order, came quickly!
August 30, 2023

Had to purchase a book last minute and was delivered super fast.

Date of experience: August 29, 2023
Texas
1 review
0 helpful votes
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Easy peasy
August 30, 2023

Easy ordering, easy shipping- not sure how a return works, but so far my experience has been great. The book is in great shape for being a used book as well

Date of experience: August 29, 2023
District of Columbia
2 reviews
0 helpful votes
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Rented books are great.
August 29, 2023
Updated review

Great prices overall. I prefer to bye rented books because 9 times out of 10 I won't ever use the books again. So renting works best for me. Being able to send them back hassle free when my semester is over is great.

Date of experience: August 29, 2023

The ease of finding and purchasing my books is great!
August 2, 2022
Previous review

The ease of finding and purchasing my books is great!

Date of experience: August 2, 2022
Colorado
1 review
0 helpful votes
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Good rental service
August 29, 2023

Easy site to navigate, books were cheap and shipped fast. Great budget option for textbooks.

Date of experience: August 29, 2023
Georgia
1 review
0 helpful votes
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Intro to world religions
August 29, 2023

It is a good quality book. It shipped relatively quickly.

Date of experience: August 29, 2023
Erin C. — Knetbooks Rep
over a year old

Thank you for your feedback! -Knetbooks

Virginia
1 review
0 helpful votes
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Rent again
August 29, 2023

Very easy and fast. I would recommend to use to rent books.

Date of experience: August 29, 2023
Texas
1 review
0 helpful votes
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Reliable but be smart
August 29, 2023

Knetbooks is very good for finding textbooks at cheaper prices, especially with the free shipping even with the return. Just be sure to take a picture of your book's condition when it arrives; I assumed the wear and tear for the first workbook I rented was to be expected, but upon returning it I got charged full price for its condition. Just have evidence of how the book arrived, take care of it, and easy to send back.

Date of experience: August 28, 2023
Arizona
1 review
0 helpful votes
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Update- After many unanswered emails I was able to get someone to reply to my cancellation request through Knetbooks' Facebook page. My order was finally canceled and the money was refunded.

My class already started and my textbook has not arrived. I asked for a status update and asked for a refund. Neither have been addressed. I just want my money back since I had to buy it elsewhere. Don't buy from them!

Date of experience: August 28, 2023