Knetbooks has a rating of 3.8 stars from 1,369 reviews, indicating that most customers are generally satisfied with their purchases. Reviewers satisfied with Knetbooks most frequently mention good condition, timely manner and fast delivery. Knetbooks ranks 3rd among Textbook Rentals sites.
Very Easy process. Support was excellent in providing answers to any questions I had for them. Book was in excellent condition and delivery was the quickest delivery I think i have ever had! Great decision on my behalf!
Definitely will purchase from here again, i recommended it to my friends.
Worst book rental company I have ever used. They overcharge and the book arrived late. But if you even return the book one day late they we charge you the full price of the book! Do not rent from them!
I ordered my textbooks as soon as possible from Knetbooks and eCampus (3 weeks prior to classes). One of my books was cancelled from Knetbooks and later eCampus a week after each order. When I hadn't received a shipping notice on the first day of classes I decided to buy them elsewhere and tried to cancel my order. I was told I couldn't cancel because the book would be shipped soon. I could request a refund but there MAY be a 10% fee. There was. So not only did I have to pay full price for the book elsewhere because these guys didn't properly communicate how long it takes them to ship, but I also had to pay to return the book that was too late to be used. Never renting from this website again.
I was satisfied with the delivery no extra hoops and hurdles just ordered and straight to my door.
I needed this book for two upcoming semesters and it's so expensive, so I had to rent it. But even renting it on Amazon and Chegg was expensive. This website offered the best deal and for the duration that I need. It did take some time in delivery but that is because I chose free shipping. Some websites don't even offer free shipping. Highly recommend getting your textbooks from here and I shall be ordering more books from here myself.
I paid $10 for expedited shipping (1-2 days). I ordered on a Saturday, so I figured I would give the benefit of the doubt and expect the book by Wednesday at the latest. I didn't receive the book until Friday which is the latest date I should have received the book with free shipping.
Do not buy or rent from Knet Books. Knet Books is charging my son $175 for a rental that was returned. The rental was $60. The rental was for a looseleaf book in managerial accounting. They sent a shrink wrapped looseleaf book. We sent it back with a rubber band around the papers to hold them together. They said we sent back "A Life in Prague". Never had that book!
The overall shopping was good; the book took longer than expected to get to me, but I received it before I needed it for class.
I ordered my book on Jan 25th. Was told 3-5 days. Its feb 12th, still no book and I had to drop the class because I couldnt do my homework. I've tried to contact them and the guy I talked to offered me 10 dollars in store credit. No thanks, I will never order from you again. Ever.
I need a hard-to-find book. After I found the ISBN, I was able search the BookScouter app for it. Once I saw you listed it as available for sale, I instantly ordered it. The problem is that Knetbooks didn't actually have the book in stock, for which they promptly provided a full refund. I understand that books may not always be available but to list something as available and ready for purchase, then not have it in stock, seems a bit misleading. The bright spot in this transaction is that I did not need to ask for the refund as it was generated automatically due to the book not being in stock. I will continue looking on Knetbooks.com in the future and have even bookmarked it in my browser.
I needed a hard-to-find book. After I found the ISBN, I was able search the BookScouter app for it. Once I saw you had it available for sale, I instantly ordered it.
I ordered a book online to borrow. I asked them to send me a mail-back envelope, which they, after 8 times of asking for it, they could never understand. I've been waiting for the envelope, but today, I find they've taken $31.99 more out of my checking account WITHOUT MY PERMISSION. This is theft. I have reported it to my bank as a fraudulent charge.
The books arrived as promised and I'm told that the books are in good condition. Thank you.
I have to add that my initial order was canceled due to their internal CC service detected a suspicious debit card. I called and spoke to someone in customer service and after a few checks to confirm my identity my order was reinstated. No hassle.
Thank you Louis! I'd love to thank you personally. Please email me your order number so I can do so!
-Kate
kate@knetbooks.com
Generally good, just the shipping updates took a while to load!
Thank you for shopping with us! -Knetbooks
Reached out with a question and responded to my email
WENT SMOOTHLY AND WAS ABLE TO APPLY COUPON
Easy checkout and the book was fast to receive. I would rent again.
I did NOT receive my books in a timely manor and am STILL waiting for them to arrive. They have horrible customer service too. When I reached out to them about my order they refused to refund or cancel my order so now I have spent even more money then I should have had too because I had to get my books else where since they didn't arrive in time for class. The person who I spoke to didn't have any empathy or personality. All they kept saying for they couldn't refund me and that the order had shipped. Hands down the worst site I have ever worked with. If I could rate no stars I would.
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Corner of the book was ripped off and several of the pages was written on, more than expected! The status of the book was surprising that it is rented out... this book is extremely used and not very presentable
Textbook was delivered in reasonable time frame and in good condition.
Thank you for your feedback and for choosing Knetbooks!
Answer: Infinity, because you will never receive it. And if you do receive it, it comes damaged and then when you try to return your rental that try saying the original damage is your fault and charge you a ridiculous price for a small damage that had already come with it. Or sometimes several pages are missing.
Answer: Hi Tatum, We do allow some highlighting in our rentals but we ask that you dont highlight excessively. If you return the rental back to us with over one-third of the text highlighted, we may have to mark the book as damaged. Highlighting can be distracting for future renters and we may not be able to add an overly-highlighted book back into our inventory. Consider using page flags to mark an important sentence. Flags can help you easily get back to the page you need. Page flags are also small enough that they can be used multiple times on the same page. Plus, they are really easy to remove from the textbook before you send it back at the end of the semester. Let us know if you have any other questions. Thank you!
Expedited shipping is 1-5 business days. Thank you for your feedback and for choosing Knetbooks!