KIA Finance

KIA IS GETTING SUED FOR A MANUFACTURE PROBLEM I GUESS YOUR CAR CAN BLOW UP I STILL HAVE MY CAR AND IM MAKING PAYMENTS AND IT SAYS THAT THE CAR IS REPOSSESSED IN MY CREDIT BUT I HAVE THE CAR I NEED TO ADD ANOTHER LAWSUIT TO KIA BECAUSE I DONT TRUST MY CAR AND I HAVE 2 AUTISTIC BOYS THAT I NEED TO DRIVE AROUND I DONT WANT SOMETHING TO HAPPEN WHEN THEY ARE IN THE CAR WITH ME SO IF ANYBODY CAN HELP ME GET A GOOD LAWYER SO I CAN ADD ANOTHER LAWSUIT I JUST WANT TO RETUEN THE CAR AND REMOVE THE REPO FROM THE CREDIT I DONT WANT THE CAR!

Kia is worthless! Their thieves and i can't wait to start the process in sueing them! The people who works there is absolute $#*!s! Our telluride was righted off in our driveway at 3am in the morning when we were sleeping. We call kia to use the gap insurance and they denied it, said we have to use our car insurance. We werent sure how gap works so we went ahead with our car insurance. They gave my car insurance progressive the value for the suv and they paid them, 1 year later their contacting us for more money. 2 sets, $1800 and change was the first amount and couple months after they changed it to $6800 and change, saying there's an insurance deficiency. We told them to contact my insurance but they keep on saying that we have to pay it. For 8 months these nut jobs keep calling us every weekday. They treating us to charge off our accounts. The date of charge off was January 11 2022 if i remember right but finally my insurance decided to call them and pay off the $6800 and change but guess want? They raise the fee to $7400 and change, where did that extra $500 came from? They made over $50,000 for lowest model telluride and left us in a ton of dept. Gap insurance would have made things so much simpler. Now i want to sue for all the distress they put us through for 8 months. They could have call my insurance and get paid since then or even better gave us the opportunity to use our vehicle's gap insurance. Don't buy car from this company, kia is a rip off.

Let's start with their deplorable payment website. MOST sites, when you make a payment, the button turns green or blinks, or says "are you sure, blah, blah" then you press "verify". This site looks like it's frozen, then you can mistakenly make a double (or more) payments without even realizing it. There is no bounce back text saying "thanks for the payment", then when I called the representative (after unknowingly making a double payment online, they could not "see" anything, so I made a 3rd. They sucked all three payments out within 24 hours, but wont send anything back until after 16 days. REDICULOUS! Maybe thery can hire an individual to actually work on their payments website and make it user freindly.

After finally paying off a car that I do not drive and never drove, $47,000 (and no thanks to the co-owner whom used only $1,000 to help me pay for it as an initial down-payment followed by her trading in the car on her own without my knowledge to get a better car while using MY GAP refund as the down-payment for that one - so then she's the sole owner of the new car - *****), I came to find out that the title became irrelevant after they told me I should wait 10 days for an electronic copy of the title to be in the DMV system. So, I did not need to wait 10 days to have an electronic title handy to have a hard copy - and in that time - once again the co-owner struck again as I mentioned already.

She used the opportunity to visit the KIA dealership with MY vehicle essentially as I PAID for it, not her - and traded it in for a new car. As you can see, this co-owner really shouldn't be anyone's friend or be trusted with any money-related matters whatsoever.

As for KIA Finance, once again it fails to act properly and could even be complicit in the plot to delay my RIGHT to sell the car.

To the co-owner of any car deal: pay your way or you are worth less than garbage just like KIA Finance.

To sum up, not only did I boost the co-owner's credit rating - she now has a new car at my full expense - and deliberately either changed her phone number or just found a way to continuously con me without a way to contact her - and she thinks she does not owe me a dime.

Now, to any person on the face of the earth, what sort of person has this type of character? I don't know - but don't worry - I will prevail as liars and cheats always fail. She is just a miserable and pathetic human being.

My story. Pandemic 2020 hits. I lose my business. I'm fighting the unemployment system. I used my savings and the stimulus check to stay afloat. End of May comes, and I realize I won't be able to make my June payment. I called for several days due to the systems high call volume and not allowing my call to go through no matter what time it was. So I finally get through. The gentleman was great. Put in my deferment request and informed me to email next time due to the calling system. They had a 90-day deferment approval due to the Pandemic, but I would have to send in individualized requests every month. It gets approved for June payment. I go job hunting. I land an amazing job, but the start date isn't until end of July. So I send an email on June 22nd. My due date is July 8th. So plenty of time. I wait the 5 to 7 business days as instructed, then get worried so I called. I call July 2nd. They inform me that they are no longer offering pandemic assistance as of July 1st. Nothing I was informed of or I would've called sooner. So Linda tells me that she will try to request it through their normal deferment program which has stricter regulations which most likely won't approve me due to the first deferment I got. So I'm getting screwed. I keep a level head and ask what the next step is. She informs me to call back at the end of the week so I can find out if I'm approved or not. So I call at the end of the week, and I get a lady who speaks over me every time I speak. I try to stay calm, but apparently Linda didn't notate anything on my account and didn't inform me that I'm supposed to sign something via email. I check my email frequently. I haven't received anything. She realizes Linda never attached my email to the deferment request so I have to start over. I'm still fighting unemployment. I am still fighting with KIA Motor Financing. My due date has passed. I have never been late on a payment in my life on anything. I'm going to have to hide my car in my garage if they don't approve this because I can't lose my car because of their mistake. I'm going to refinance as soon as possible with my bank thanks to this experience.