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JustBlinds

Overview

JustBlinds has a rating of 4.4 stars from 572 reviews, indicating that most customers are generally satisfied with their purchases. Reviewers satisfied with JustBlinds most frequently mention customer service, free samples and great product. JustBlinds ranks 6th among Blinds sites.

service
91
value
35
shipping
38
returns
27
quality
360
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10,594 reviews
How would you rate JustBlinds?
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Oregon
1 review
0 helpful votes
Follow Graceful H.
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I measured my window frames obsessively, perfectly, to the quarter inch, several times each. I followed the directions on justblinds.com for order sizing. And I have to say, the frames show a little still. I am okay with it, but if I were to do it again, I would add 1 inch width.

Date of experience: November 15, 2019
Minnesota
2 reviews
0 helpful votes
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I have purchased blinds from this company twice. Once in July of 2010, and once in March of 2011. Both times, the experience I had with JustBlinds.com was stellar! I ordered several samples prior to ordering and was able to make an informed decision based on the exact shades of the blinds I was ordering through the samples. I was kind of wary of the measurements and their exactness. But I was pleasantly surprised to find that the honeycombed cellular blinds I ordered fit exactly into my window space! I LOVE their black out blinds! Ordering was so easy, and website was simple to navigate. I received my blinds within the time frame stated, and installation was a snap. In fact, my 13 yr old son installed the blinds because he has infinitely more patience than I have! I would and will order from this company again, and won't hesitate to give them a thumbs up, I expect my blinds to last a good long time! Thank you and a pleasure doing business with you JustBlinds.com!

Date of experience: April 20, 2012
Pennsylvania
1 review
0 helpful votes
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Confusion
June 21, 2022
Updated review

I cancelled the order as delivery would be too late for my needs. It was refunded, then I received an email telling me the order had been shipped and I would be getting it weeks ahead of the original schedule. I cancelled it again, as I had made other arrangements, Sure enough, it showed up anyway in accord with the new delivery estimate..

Date of experience: May 22, 2022
SocialCare .. JustBlinds Rep
over a year old

Hello Tom, thank you for providing your feedback regarding your recent order. I am sorry your product was shipped even after the order was canceled and a refund was provided. I can see how you would be concerned. We will be reaching out to you via email with further instructions regarding your delivery. The email will come from socialcare@justblinds.com. -- Bryan M.


Very nice
April 4, 2022
Previous review

Very nice.

Date of experience: April 4, 2022
New York
1 review
2 helpful votes
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I paid a lot for my shades but it looks awful. They recommend I mount it outward for complete blackout and the sun shines through every morning. And the roller shades roll is on display which makes it look ugly.

Date of experience: October 1, 2017
Washington
1 review
0 helpful votes
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Tired of Waiting
August 7, 2020

I ordered two sets of blinds for a bedroom on July 14. I was surprised when I received an email saying they would not be delivered until July 22, because I have ordered from this company before and never had to wait more than 7-10 days for delivery. NOT this time, however! When my blinds didn't arrive by July 22, they send me another notice that they would be delivered by July 27. When they didn't arrive on time, they send me another notice extending the delivery date to Aug. 5. Well, it is Aug 6, and no blinds. When you try to call them, you get a number run around like you can't believe. When you "push #1" it tells you to "push #3" and when you "push #3," it tells you to "push #1." After several bouts of this, a voice says "Thank you for contacting JustBlinds" and hangs up. I will be very surprised if my blinds EVER arrive, and - regardless- I will NEVER order from JustBlinds again!

Date of experience: August 6, 2020
Oregon
1 review
0 helpful votes
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These folks did a great job. We bought blinds from them on 3 separate occasions. Each time they were the cheapest we could find and each time they delivered in a timely manner. When we did have a problem with one of the blinds they paid postage back and forth to have it repaired in about a week.

Date of experience: January 11, 2012
Pennsylvania
1 review
3 helpful votes
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I've used Just Blinds for over 15 years and 3 houses since they were a small ugh quality company in Texas. Perhaps they've been sold? This is not the same quality product anymore. -- Having made a recent order in October for cellular shades, I am now on my 3rd set of shades as all the others kept breaking. They're great about replacing broken products but I'd rather is just work. Shipping replacements takes 1 month so that's 1 month with a blanket on the window. I have shades from them that are 10 years old that have never once malfunctioned. Its so sad to see the quality gone.

Date of experience: March 6, 2017
South Carolina
2 reviews
1 helpful vote
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I ordered blinds, and, got an email confirmation. Waited over a month. Checked on order 4 times: once by ohone, once by on-line chat, twice by email. Nobody could tell me the status of my order. "We will check and get back to you tomorrow" I was told each time. I received NOTHING! No follow up--no informatio--no blinds. NO customer service! Too bad, because I purchased several blinds from them years ago, with no problems. Guess they've gone downhill. They were quick to charge my credit card though--Now I have to try to get a refund. What a hassle! Don't waste your time or money--shop elsewhere!

Date of experience: March 1, 2019
New Jersey
1 review
0 helpful votes
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Second time customer
May 22, 2022

I'm a repeat customer. The blinds are pricier than what I would pay in the store. However the quality is EXCELLENT. I wait for your great sales and purchase a few at a time as I change out window coverings in each room of my house.

Date of experience: May 22, 2022
North Carolina
1 review
1 helpful vote
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Worst place to do business with. I waited 2 months for the wrong measurement. I spoke with Kylie Freeman regards the issue. I waited two weeks for her to tell me the manufacturer won't be compensating or remake the correct size. Please stay away from this business!

Date of experience: August 27, 2020
Oregon
4 reviews
1 helpful vote
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I have ordered aluminum blinds (once) and cellular blinds (twice). All orders had perfect fitment and were built to my exact measurements. I was having trouble with a continuous cellular mechanism leveling correctly in the up position. They offered an immediate replacement, but also advised me how to level the blind. When I did what they suggested (pull the blind down through the cycle until it began elevating again) the shade leveled and has never gone out of wack again. I could have insisted on a replacement and used it in another room, but decided to not take advantage of their generosity. So I ordered a second one of the same style and size. I am sending for samples to buy a vertical and two window shades for the master bedroom. Everyone comments on the quality and colors and wonder if they are custom installed.

Date of experience: June 16, 2017
Tennessee
1 review
1 helpful vote
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We absolutely loved our experience with Just Blinds. The process was easy, the shipment was fast, the items were correct & the blinds look great! My parents had referred us to them because of a great experience they had. Thank you for helping to make ours another great experience!

Date of experience: February 3, 2012
Georgia
1 review
0 helpful votes
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WRONG SIZE!
July 2, 2021

I ordered blinds cause I by accidentally broke mine and I was so happy to be able to have sunlight and when I put it up… down it goes. I measured 34in and they gave me 33 in a half. I'm pissed right now cause it was $134 and I'm incredibly tight on money right now. So as you see I have to cut back on some things because of this mishap. Never ordering here again!

Date of experience: July 1, 2021
New Jersey
1 review
0 helpful votes
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My blind arrived ahead of schedule but was short the tilt wand. Called customer service, left message and Jasmine returned my call promptly and had the wand sent in a few days. Very pleased with the product and service.

Date of experience: August 22, 2020
Maryland
1 review
4 helpful votes
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I bought a honeycomb blind for my sliding glass doors from JustBlinds.com in August 2010. The blind arrived promptly, and I was pleased with its appearance. I installed it exactly according to the instructions. For 2-3 months, the blind functioned well. Then one day I noticed that it was not raising evenly. I pulled back my curtain and saw that the blind had "traveled" 4-5 inches to the right (outside of its metal casing) and had crumpled up at that end. When I reported this (with photo) to the company, I was told that they would replace the blind. Then, today, they told me that their vendor had determined that the fault was mine, and that they would not replace the blind. I feel that I have been cheated out of $200. Do NOT use this company!

Date of experience: December 6, 2010
Texas
1 review
0 helpful votes
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Replacement blinds
March 2, 2022

Just Blinds have always been good to deal with and the products arrive quick and accurate. Been a loyal customer for several years. I'm a contractor and use this website for several of my building projects.

Date of experience: March 1, 2022
New York
1 review
0 helpful votes
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Quite an undertaking what w/staining a whole house of replacement windows and putting up new blinds! Ordered a total of 23 premium, faux wood oak blinds from your company and WOW--totally impressed w/the quality, price, easiness of installation, etc. From the initial phone call to your lovely, charming, delightful receptionist who helped me place the order to the arrival of the blinds, the total experience was extremely pleasant and rewarding. Would definitely recommend you to friends. Thank you sooooooooo very much. Sue Stevenson
PS: Labeling of rooms was excellent!

Date of experience: March 9, 2012
Virginia
1 review
0 helpful votes
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I ordered aluminum blinds over 100 inches wide for a large bay window, and I cannot say enough good things about how pleased I am. Our previous blinds were kaput, and we were able to use the same hardware we already had. What a great value for the money. We got exactly what we ordered. As with anything, you have to know what you need and know how to measure.

Date of experience: July 6, 2019
Minnesota
1 review
0 helpful votes
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My experience with Just Blinds was great and I love my faux wood blinds. Delivery was so fast I couldn't believe. The blinds fit perfectly and look great. They cost less than the big box cut to size blinds and look so much better, about a close to custom you can get without paying the high price. I have had the blinds a month and if any problems occur I will be back to this site. As of now I would order from them again and I am spreading the word.

Date of experience: February 6, 2012
Ohio
1 review
0 helpful votes
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Waste of time.
July 9, 2021

I purchased one shutter for my bathroom from this company and purchased the extra warranty in case the blinds were wrong from the start. The first order arrived and it was too small from the dimensions that I gave to them. Customer service helped me with the second replacement order. This order, even with the assistance of the CS rep came in too big for my window. Then, today CS said that they cannot send out a replacement and that the $267 I spent would not be refunded. I will have the payment stopped onj the VISA card and will never do business with them again.

Date of experience: July 9, 2021