Overview
JustAnswer has a rating of 4.3 stars from 9,731 reviews, indicating that most customers are generally satisfied with their purchases. Reviewers satisfied with JustAnswer most frequently mention quick response, great service and phone call. JustAnswer ranks 1st among Question And Answer sites.
Just Answer is a reliable and trust site to assist individuals in meeting their goals.
This company lures you in with an implied $5.00 fee to ask 1 question but does not CLEARLY and FULLY DISCLOSED UP FRONT!
The best, quick, professional, inexpensive bang for your buck!
They were very knowledgeable and solved our issue in under 20 minutes.
Reasonably priced with adequate information; now, I know where my difficulties lie. Thanks.
Very Prompt and Professionally Handled. My Ford dealer was impressed.
All that it promises and More! Actually the only downside is writing this stupid review!
For those of us that can follow instructions from experts in the field, no better way.
Your staff were of great assistance. They provided a quick and positive answer.
My car question was answered in much greater and believable detail than the Toyota dealer.
Answered all my questions in a timely manner, and was very professional. Worth every dime!
Took me right to the spot i had electrical problem
Very bad service and was of no use
Wonder how a company like this exists, got nothing for my money.
Hello Emmanuel,
We want to address your concerns. If you could reach out to us through my contact details, we can locate your account to assist you further.
Best,
Julie, JustAnswer Customer Care
JulieWW@justanswer.com or
800-808-0645 ext.35
Il a fallu que j'argumente mon point pour des frais de 40$ au lieu de 2$ pour avoir un remboursement, que j'ai car j'avais toute fait des imprimés écrans; il a fallu que j'envoie trois courriels pour effectuer les corrections nécessaires sur ma carte de crédit!
Péssima experiencia, uma porcaria não serve para nada,só roubam o dinheiro e não resolvem nada
Positive efficient, fast & personal.xxxxxxxxxxxxxxxxxxxxxxxxxcxxxxxxxxxxxxxxx
Bonjour chers amis, j'ai été bien été assisté et guidé avec beaucoup de compétence et surtout une grande attention à mes explications. J'ai bien résolu mon problème pour l'un des récepteurs branché par cable ethernet grace à vous, l'autre en wifi ne se branche toujours pas, mais c'est indépendant de vos conseils ( très bons). C'est surtout à cause de mon fournisseur interne: La Poste / Sfr) qui est incapable de me fournir une prestation convenable. Merci et félicitations à votre assistant.
Me ha sido muy difícil acceder al servicio, he pasado por varios técnicos hasta que finalmente uno ha podido solucionar mi problema. Gracias a Jerry Hannell!
Pésimo servicio, me han cobrado un chingo de veces, y ni siquiera me dejan hacerles preguntas a los supuestos especialistas, y te siguen cobrando, que basura de sitio y estafadores.
Hello,
We're sorry for the experience that had on the website. I would love to help you out.
If you send us an email and additional information about your issue, I'm happy to take a look at your account and work to address any outstanding concerns.
Best regards,
Angela, JA Customer Care
AngelaWS@justanswer.com 800-808-0645 ext. 28
Translated:
Hola,
Lamentamos la experiencia que tuvo en el sitio web. Me encantaría ayudarte.
Si nos envía un correo electrónico e información adicional sobre su problema, estaré feliz de revisar su cuenta y trabajar para abordar cualquier inquietud pendiente.
Atentamente,
Ángela, JA Atención al cliente
AngelaWS@justanswer.com 800-808-0645 ext. 28
Business History
Company Representative
- Sitejabber’s sole mission is to increase online transparency for buyers and businesses
- Sitejabber has helped over 200M buyers make better purchasing decisions online
- Suspicious reviews are flagged by our algorithms, moderators, and community members
- Sitejabber’s sole mission is to increase online transparency for buyers and businesses
- Sitejabber has helped over 200M buyers make better purchasing decisions online
- Suspicious reviews are flagged by our algorithms, moderators, and community members
Hello Roland,
I am very sorry for any inconvenience. JustAnswer primarily offers a membership plan when new customers post their questions on the website. I apologize for any frustration this may have caused.
If you send us your email address and additional information we're happy to take a look at your issue and work to address any outstanding concerns!
Best regards,
Angela, JA Customer Care
AngelaWS@justanswer.com 800-805-5962 ext. 28