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JomaShop

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California
3 reviews
0 helpful votes
Follow Shelley C.
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No exaggeration that this is THE perfect watch! I have been searching for a Citizen Eco-drive watch (women's) for years but could never find one with a sapphire crystal (which was one of my must-haves), was attractive, & yet at a reasonable price. I finally found it on Jomashop.com. This watch has all the features I was looking for at a great price & free shipping. It arrived super quickly & accompanied by Jomashop guarantee of satisfaction. They even followed up with me to make sure I was happy... I am DELIGHTED! Thank you! I am now a loyal Jomashop customer...

Date of experience: March 17, 2017
Connecticut
1 review
0 helpful votes
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Love my watches!
January 15, 2016

You just can't beat a good watch. They are a great addition to anything you're wearing for work, casual dress or formal wear, sports, etc. Jomashop has it all. Their selections, photos, descriptions and prices are all Great! And, I've never waited more than two days for a watch to be delivered, even if I ordered on a weekend! I've searched a lot of other places, but find it very difficult to beat Jomashop! So, I stopped trying and just go directly to the Best!

Date of experience: January 13, 2016
Michigan
1 review
0 helpful votes
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Very please with the delivery and item itself
January 12, 2017

My order with JomaShop went very smooth, delivery was fast and item as promised. Since it was my first time ordering from this seller, I was not sure what to expect, but I would feel confident buying again.

Date of experience: January 12, 2017
California
1 review
1 helpful vote
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Awful
October 12, 2015

Terrible customer service! Got different answers from different agents which makes me think someone is lying. In any even they were not able to complete the most simple of requests and of course tried to blame someone else which is a definite lie.

I had to wait a long time on hold each time I called, I won't be using them again, ever.

Date of experience: October 12, 2015
Florida
1 review
0 helpful votes
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The Best Online Shop Site!
May 21, 2017

My fiance' told me to order a purse for myself for my birthday. I found Jomashop online and took a look at the reviews. They are definitely legit. I perused through the website until I found the Michael Kors purse I wanted on sale for $159 (regular price $268), which was lower than I had seen in any store anywhere. I also found a coupon for $10 off $150 or more, shipping was free. I ordered on a Thursday evening late and it was delivered to my office on Sunday. Unfortunately, we are closed, so they came back with it on Monday. I can't give you enough positive feedback on my experience. They are the real deal!

Date of experience: May 21, 2017
Connecticut
1 review
0 helpful votes
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Decent
November 6, 2015

I got multiple watches from Jomashop, I don't know which order they are asking me to write a review, usually they are very good. I do have one problem with missing the manual and took them a little bit time to mail that to me, but other than that, its quick and good. If you haven't bought anything from grey market watch seller before, one word of advise, do not remove any tag or clear plastic thing until you try out and absolutely think you keeping the watch or the watch's movement is good enough for you, otherwise you will have a hard time getting refund or return from ANY grey market watch dealer.

Date of experience: November 5, 2015
California
1 review
0 helpful votes
Follow Larry F.
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I have purchases several fine watches on Jomashop and have experienced a return as well. Nothing negative to report, only top of the line service and quality products. I am one who researches my watch purchases and this site is not only my first stop but also has been my last stop and where I have purchased all my watches since finding this site. Shipping is often faster than I thought it would be, returns are easy and if you call customer service you will also be happy with your experience.

Date of experience: February 10, 2016
Ohio
1 review
0 helpful votes
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Great site
July 14, 2017

My orders have always come on time and your customer service agents have been very knowledgeable.

Recently, I noticed that you had a call for used watches. I trust your firm and would feel very confident buying used from you.

My only criticism -- searches for "used" watches yielded "open box" items. When I searched "open box", there was a different number of watches to view. Which suggests that both search terms are incomplete.

Consolidate that into one platform.

Date of experience: July 14, 2017
Hawaii
1 review
0 helpful votes
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Great experience
July 21, 2016

Aloha, I ordered several watches from Jomashop.
They arrived in time, in a perfect condition & the most important at a great price.
I loved their Dior''s with ceramic bracelets.
Customer service reps are polite & very informative.
I'll highly recommend to buy from this site.
With warmest aloha,
Valentina

Date of experience: July 20, 2016
New York
1 review
0 helpful votes
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Excellent service and pricing
May 4, 2023

Very good selection on Omega watches. I ordered for my wife's Birthday and was able to save about 15%. The watch arrived perfectly in all new packaging along with papers proving that it was an original Omega Watch. Will buy from them again when I am ready for my watch

Date of experience: May 4, 2023
Philippines
1 review
0 helpful votes
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Jomashop, Making Your Wish Come True
April 14, 2023

I'm a watch collector, and acquiring nice items at affordable price is a satisfying. Jomashop was able to offer me very very nice and authentic watches for less the market price. I never knew I can buy legitimate and original timepieces from abroad with no worries in mind. I made several orders already and I'm very satisfied on the quality of each item. Thank you Jomashop for making my wrist beautiful each day!

Date of experience: April 14, 2023
Massachusetts
1 review
0 helpful votes
Follow Debjani K.
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Sales and specials make the deals even better. Haven't had to return anything yet, so not sure how that experience would be. Customer service was difficult to get hold of and took time to get back. Otherwise, has been a smooth experience.

Date of experience: April 20, 2017
New Jersey
1 review
0 helpful votes
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Not happy with CS. (Order: M16C3616)
September 28, 2017

I always buy watches from Jomashop.com. This time the box came crushed and the lady would not help me with either a replacement or a break. There was an order that I had place before few hours and requested her to send an extra box with that order but she refused. I purchased 3/4 watches as gifts for my cousins back in INDIA and the crushed box did not leave a good taste.
Also I requested to get the discount on the flyer since the amount had reached with two different order placed with few days she disagreed. Anand

Date of experience: September 28, 2017
Virginia
1 review
0 helpful votes
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Perfection!
October 4, 2017

I have ordered quiet a few watches till date and they are all soo perfect with best deals. But there was a time when I didn't get a package and you guys simply declined the request without any proper response. But otherwise I like your products.

Date of experience: October 4, 2017
California
1 review
0 helpful votes
Follow Gary L.
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I looked around a lot for a good price on an Orient open heart dress watch and found the best on Jomashop. Good service, fast free shipping, perfect. What more could you ask?
I would buy from them again for sure.
M2RR4016

Date of experience: February 21, 2022
Pennsylvania
1 review
0 helpful votes
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Will continue to shop and recommend Jomashop to anyone in the market for a new watch or gift. I constantly swoon over their selection of beautiful watches, then when their sales come I buy what I want. 5 stars always for price, shipping and customer service.

Date of experience: October 22, 2018
Ohio
1 review
0 helpful votes
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Continued Satisfaction
August 20, 2016

You would think that my 4th watch being purchased at this site would be enough of a recommendation. I am continually amazed at the balance between quality and price the company is able to offer and look forward to doing more business with them in the near future to secure my next timepiece.

Date of experience: August 18, 2016
Michigan
1 review
0 helpful votes
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Bought a Fossil
November 3, 2015

I had an excellent experience with Jomashop. I received by product in excellent condition, as advertised, and before the expected arrival date on the shipping notice. I had no issues and did not need to use customer service, so I can't provide any insight there. I also found the watch on this website for cheaper than the sale price elsewhere. Very satisfied.

Date of experience: November 3, 2015
New York
1 review
0 helpful votes
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Trustworthy and reliable
April 24, 2017

I was skeptical initially whether I will get an original watch or a fake one.
But then thought, if I do not order, I will never know, so decided to go ahead.
I ordered a Tissot for my wife and once she saw it she absolutely loved it.
I have no doubt about its being original and am happy with the purchase.

Date of experience: April 24, 2017
Michigan
1 review
0 helpful votes
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JomaShop is the best watch store out there.
June 27, 2017

JomaShop has a wide variety of watches, as well as other accessories, ranging from on the cheaper side to luxury. I have ordered 4 watches now from Jomashop and all have come rather quickly and in excellent condition with the maker's box, along with a catalog and a future discount card. It amazes me how JomaShop has inventory on the insane amount of watches that they show on their site. I find myself perusing their website a few times a week as they are continually stocking new items. Probably my favorite online site to shop at.

Date of experience: June 27, 2017

Overview

JomaShop has a rating of 4.7 stars from 6,268 reviews, indicating that most customers are generally satisfied with their purchases. Reviewers satisfied with JomaShop most frequently mention customer service, order number and great price. JomaShop ranks 1st among Watch sites.

service
603
value
633
shipping
636
returns
306
quality
618
This company does not typically respond to reviews
+194