The company has established a strong reputation for high-quality footwear that combines style and comfort, with many customers expressing satisfaction with their purchases. The reliability of the products, particularly in terms of durability and design, is frequently highlighted. Customer service is consistently praised for its responsiveness and helpfulness, particularly during exchanges and returns, which enhances the overall shopping experience. However, some customers noted occasional challenges with sizing and the return process. Overall, the sentiment is overwhelmingly positive, with a commitment to customer satisfaction evident in the feedback.
This summary is generated by AI, based on text from customer reviews
Jennen is my go to company for all my footwear needs. They make high quality stuff and their customer service is also amazing. Never had any issues with them as they are always willing to work out a solution. Totally recommend to try them out!
Thank you very much for the wonderful pair of shoes. Ditto with the nice and prompt customer service experience. Cheers.
Bought these shoes for work and they are surprisingly comfortable despite the height. I recommended your store to my colleagues. Will definitely get another pair in the future.
Ordered the Mr. Webern Matte shoes for my wedding. Shoes arrived quickly and were beautiful but unfortunately a little too big. I requested an exchange for a smaller size which was processed very quickly and when I followed up for it to be sent in time for the wedding the service was amazing!
Worried about our wedding shoes and the "heights" around being a taller bride over the groom were quickly vanquished when my husband was referred to Jennen shoes. We went in store, found a great range of shoes to choose from and on the day of our wedding we couldn't have been happier. Steven was not only comfortable but danced better and kept my overwhelming high bride shoes at bay with the height help he got from the shoes, we had a marvellous day. Thank you Jennen for making shoes that are not only comfy and good looking but that can be worn over and over again for all occasions. :)
Good quality shoes and postage I got was really quick delivery too, aim to get more in future, thanks, happy buyer
The shoes are more comfortable than I imagined. The size recommendation is correct and the customer service is prompt. This is my first pair and I will buy again.
Great quality and look stylish. Very happy. The service was excellent and shipped quickly. Will buy again.
I sure recommend buying shoes from here, it's totally worth it. The quality is amazing and it's extremely comfortable for every day use.
The quality never disappoints me. There's a large range of styles to choose from and the website is easy to use. I have just purchased my 6th pair and can't wait to wear them. Customer service is fast too.
I've purchased at least 8 pairs of shoes from here and yes they do take a little while to get used to but they are great because they make me instantly taller when you wear them. Great quality and quick delivery. Thank you Jennen.
I have bought around 4 pairs with Jennen shoes over a year. The shoes are very comfortable, have a great feel and I absolutely recommend giving them a shot.
Customer service has been great where they have gone above and beyond to help me with my orders! Special thanks to Jackie for being very helpful always.
Loved the design and fit was perfect. I will look forward to buying another pair in the future. Thanks Jennen
The quality is more than I expected. It arrived on time and fits perfectly. I am 2.8 inches taller and nobody noticed.
Got mine just right before my wedding date and it's a decision I will never regret. The price is reasonable given the quality of the shoes. It's surprisingly comfortable to wear given the additional height it provides. I definitely recommend Jennen shoes!
I have been buying shoes from Jennen for about ten years and am satisfied with their shoes and service.
Loved my new insoles. Great cushioning, added height and great durability. The shoes are very stylish too!
Bought my 3rd pair of shoes. They are of exceptional quality. Have recommended them to all friends and family.
Well-crafted leather shoes. Good quality. In addition, it gives me extra height. Makes me taller! I have worn the (pictured) pair of shoes (JNK Altura) for the past four years, and they are still good and comfortable.
As a returning client, I highly recommend Jennen shoes to anyone looking for a pair of comfortable, stylish and well made shoes with a boost. Great selection of designs, easy to use website with clear images and friendly customer service.
Answer: Jennen is a high quality product. And has a very good return policy. I have now bought three pairs of boots from them. All good.
Answer: Good quality and style, it never disappoints me. True to size as well.
Answer: Jennen's customer service is as good as any I have experienced. I rate them.