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IVRose

How would you rate IVRose?
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Canada
2 reviews
27 helpful votes
Follow Heather L.
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Bought two clear masks and they're not even the same as the picture. Both are HUGE and the hinges that join the face part to the ear loops are so different than the picture. They also DO NOT fit the same as the model at all. I have a small face like the model and it''s huge on me and my son as well. Also, the boxes came smashed and one had a huge scratch down the face shield part. Asking for a FULL refund. Also, this site doesn't let you unsubscribe from their mailing list. Usually the email as that option but I can't find it on the emails OR the website. That's illegal.

Date of experience: November 30, 2020
Michigan
6 reviews
3 helpful votes
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ABSOLUTE SCAM
May 8, 2017

This is based in china and replicates other companies, the quality is crap if you even get your stuff. I got half my order AND it was made from bathing suit material... plus they are extremely small and you have to go up 3-4 sizes to find a fit. I should have done my research because there are a ton of awful reviews on face along with a list of buyer beware. Please do research of where these items are coming from and who is profiting from them.

Date of experience: May 8, 2017
California
4 reviews
2 helpful votes
Follow Maragret m.
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IVRose is great! They have everything at very low prices. Before you buy anything else on line check out amazon and compare your results. You'll probably keep going e back time and again. Any issue I may have it is resolved immediately. In all the years I have had only one issue. They have excellent customer service.

Date of experience: March 28, 2017
GB
1 review
0 helpful votes
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Horrendous
October 17, 2021

Extremely poor quality of clothes and customer service is the worst I have ever experienced. They don't give you refunds u less the clothing is damaged even if it doesn't fit you tough, they will offer a 40% refund. Ridiculous way to run a business

IVRose attempted to help this customer through the Sitejabber Resolution Center, but the customer did not respond
Date of experience: September 17, 2021
District of Columbia
1 review
7 helpful votes
Follow MARGARET U.
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Worst Place to shop
April 1, 2018

I have never been shocked in my life regarding the item you see online and what is delivered to you! It was a total disappointment, ladies please stay off this website! Its a scam. Bought total of 5 items all rubbish! Horrible customer service i have been trying to reach them but no one would respond to my several emails

Date of experience: April 1, 2018
GB
1 review
2 helpful votes
Follow Tania C.
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Utter s##t
February 8, 2019

Ordered 2 dresses blouse and side tie top. Nothing at all like the pictures. Cheap extremely poor fabric and poorly made. Blouses do not fit even thou order xx. Dresses don't even have hems just cut material. Contacted on live chat and was offered five dollar refund which had to be spent with them within a week. Utter joke. Utter $#*!. Paid with credit card and will get a refund from them die to shoddy goods. This is a genuine review. Please please do not buy from this utter crap company. Nothing looks like the pictures and it is the cheapest of the cheap.

Date of experience: February 8, 2019
Oregon
2 reviews
0 helpful votes
Follow Lorraine R.
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Return receipt requested
October 8, 2021

Poor description of some items. Really enjoyed other items. The halter type blouse was a very big disappointment as was the leopard one. There is no invoice in the packaging and no instructions on return/refund. In this day and age, undoubtedly disappointing and frustrating. Although the items are reasonable, once you receive it seems as if you're stuck with them. This combined with inaccurate descriptions will keep me from purchasing further products.

IVRose attempted to help this customer through the Sitejabber Resolution Center, but the customer did not respond
Date of experience: September 8, 2021
GB
1 review
3 helpful votes
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Worst online shop ever!
November 1, 2017

I am a single mum of 4 children, just got made redundant from my job. After paying all bills and getting necessary things for children I had £50 and decided to finally get something new to wear as all my clothes old and had holes in. First time being able to get anything for myself in years. Was so excited for purchases to arrive and was a massive disappointment. Clothes nothing like in picture just a cheap imitation of what is shown. Very poor quality clothing and tiny! Falsely advertised, I wish I had read these reviews first, please do not waste your money!

Date of experience: November 1, 2017
Georgia
1 review
3 helpful votes
Follow pissed K.
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I am officially done with knowingly buying products from China. I am ok with purchasing from American companies that have goods made in China where you can return them when there is an issue. I am tiered of the mis-sizing, poor quality, late delivery, excessive re-stocking fees and excuses from customer service. The great prices do not outweigh the disappointment. I would rather pay more one time and spare myself the drama.

Date of experience: March 2, 2021
Canada
1 review
0 helpful votes
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Nothing like the pics
January 24, 2022

Clothes came in reasonable amount of time, but look nothing like the pics. Too much hassle to return so they are going to the Salvation Army. I would not recommend shopping from this site. I know I won't ever again.

IVRose attempted to help this customer through the Sitejabber Resolution Center, but the customer did not respond
Date of experience: December 24, 2021
KR
2 reviews
0 helpful votes
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Meh.
March 27, 2021
Updated review

Even after measuring myself and spending hours trying to pick the correct sizes, the long delivery time really dims my anticipation for the lingerie line and then when received, doesn't fit or the pieces are so fragile, they create holes in the lace upon trying on. The site encourages you to buy many pieces for free shipping, but honestly, it's not worth it.

Date of experience: February 24, 2021

Expected too much
January 17, 2021
Previous review

The customer service is great, most of the lingerie products match the quality. It's cheap fabric with cheap prices. The coupons offered don't even cover shipping until you make an over 89$ purchase. Luckily most of the items I picked were true to size and the items that weren't had some stretch to them. Ordered on December 17 and arrived January 11 which is quick considering ChinaPost standard shipping and the pandemic. Overall, I will have to be choosier and definitely refer to the size guide more

Date of experience: January 17, 2021
GB
1 review
4 helpful votes
Follow Louise R.
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Never received order
August 2, 2018

IVrose were happy enough to take payment for order over 5 months ago. Never received order. Emailed them for them to tell me they had tracked it to local post office. Spoke with post office who have never received order. Asked numerous times for a refund and just getting told I need an event number from post office when the parcel has never arrived there. Useless customer service. Please DO NOT use this site. It's a scam.

Date of experience: August 2, 2018
GB
1 review
0 helpful votes
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Incomplete address,but sent out regardless.
August 30, 2023

Address was incomplete,but they sent the parcel anyway.
Then I was given spurious tracking numbers and when finally given a correct tracking number I found it had been delivered to the wrong address but because of the delays the post office tells me it's too late to file a complaint/refund.
Paid through PayPal,but because it's on record as being delivered (wrong address) I have no chance of a refund.
Don't use this company,it's nothing more than a scam.
Ps received an email saying 10%off my next order(unbelievable!)

IVRose attempted to help this customer through the Sitejabber Resolution Center, but the customer did not respond
Date of experience: July 31, 2023
California
1 review
1 helpful vote
Follow T Y.
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I placed 2 orders a week apart to take on a trip. It took nearly 2 months to get both orders. I followed up numerous times and kept getting excuses that they're coming from China so be patience. Seriously when they originally promise is 10 days? This company is not well set up to handle delivery timely.

To make it worse the fabrics are cheap polyester. The teddy is old style and not sexy so its a waste of a purchase. No wonder the price is too good to be true.

Date of experience: January 19, 2019
GB
1 review
3 helpful votes
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Spend nearly £80 for cheap quality materials
March 26, 2021

Unfortunately I have bought 3 sets of clothes. Non of them was as good as I would expected and seen on pictures. Poor quality materials, too long sleeves ( im 170 cm tall) so its surprising. Sleeves are very wide to the point that is hard to even roll them up. Will not purchase anything from website. Im nt going to ask for refund as sending back will be probably so expensive that is not worth it. Will not recommend.

Date of experience: February 24, 2021
Georgia
1 review
0 helpful votes
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I think Im lovin it!
December 18, 2017

This store has, hands-down, one of the best selections of classy, formal, and party dresses which are reasonably modest. The prices are pretty hard to beat for most of these outfits, especially in comparison to the exact same overpriced outfits sold by many retailers on Instagram. The only complaint I have is the shipping time and the difficulty of tracking packages, but so far, I have received every package Ive ordered. I think Ive found my new dress supplier.

Date of experience: December 17, 2017
GB
1 review
0 helpful votes
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Iv trash
May 17, 2023

Complete waste of money! Still waiting for for return address 3 weeks after asking to return… Be as well sell items online.
Had to wait 2 months to receive. Small sizing. Cheap quality. Not willing to except returns. Avoid this company. Poor customer service

IVRose attempted to help this customer through the Sitejabber Resolution Center, but the customer did not respond
Date of experience: April 16, 2023
California
4 reviews
1 helpful vote
Follow Yo Y.
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Good website
July 24, 2019

Really love this site, with range of fashion trendy clothes and suitable size to choose, i must say the shipping to the US is quicker than my expectation.So fast to get my purchase.
So nice customer service. Will always support you in the future.

Date of experience: July 23, 2019
Australia
1 review
0 helpful votes
Follow Lisa D.
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Bad quality - no refund
December 15, 2017

Item arrived and was very poorly made - seams coming apart and cuts in fabric. Requested refund and company advised they could refund only if I agreed to return shipping at my expense. For a faulty item this is unreasonable as the shipping costs would out way the cost of the garment. Be very careful - they have no quality control!

Date of experience: December 15, 2017
Singapore
5 reviews
6 helpful votes
Follow Nelly B.
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Happy with it
October 7, 2019

I was very impressed with the material of their blouse and romper. Nice to the touch, thin but not flimsy, yet substantial enough to keep you comfortable for 3 seasons (not winter)- and I'm one of those folks who is always cold. I'm about 5'3", 140 lbs, got a medium which is my usual size. It hits almost to my knees. Very happy with this.

Date of experience: October 5, 2019

Overview

IVRose has a rating of 3.6 stars from 5,248 reviews, indicating that most customers are generally satisfied with their purchases. Reviewers satisfied with IVRose most frequently mention good quality, fast delivery and long time. IVRose ranks 13th among Women's Clothing sites.

service
1,231
value
1,020
shipping
1,026
returns
60
quality
4,381

Instant Feedback

22,747 reviews
+129