Italist
About the Business
italist is the first platform to offer direct-to-consumer imports of luxury goods exclusively from Italy. Through italist, customers can purchase brand-new, genuine, in-season fashion and accessories from our partner boutiques in Italy. The same high-quality products you’d find on other sites are available at a lower retail price through our partner boutiques—up to 40% less—so italist always provides the best value. Remember, you’re importing luxury goods directly from Italy, so your returns are processed through Italian customs. This process requires additional shipping costs and customs duties, which is why we don’t offer free returns at this time. Please read our Returns Policy for more details.
Business Highlights
General
Shipping
Returns
Sustainability
Product
Customer Service
Payment Options
Membership Programs
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Reviews Summary
Italist has a rating of 3.4 stars from 281 reviews, indicating that most customers are generally satisfied with their purchases. Reviewers satisfied with Italist most frequently mention customer service, shopping experience and best prices. Italist ranks 8th among Designer Clothes sites.
I love itAlist! Best deals
I bought 4 items since i knew about Italist.
The shipment takes maximum one week
Dear Tana,
Thank you for your feedback
And for being such an amazing customer.
Best regards and be safe!
Claudia F.
I took many thing from them less than boutique price and i love them and their delivery
The only thing is their customer service not available
Hi Yas,
Thank you for your feedback.
We do offer customer service 24/7 via chat. No telephone. We try our best to support all our customers, thank you again. Claudia F.
I purchased a beautiful bag from Italist and I love it. It was shipped from Italy and was delivered within 5 days. Smooth delivery, great service
Hi Sam,
Thank you for taking the time to write your review.
We are happy to hear that your got your order smooth and fast.
-Claudia F.
I was happy that the packaging was very polite.
I want to use it again next time!
Next, I will buy a t-shirt.
Thank you Taku!
This is my second time shopping in Italist. The item that I received is in a good condition which is a huge plus. The delivery is fast too.
Dear Koline,
Thank you for your feedback.
We are glad you are satisfied with our services.
Please find here how we grant the quality of our offer
Italist has very competitive price, and the shipping was definitely one of the fastest ever. My shopping experience with Italist was very good.
Dear Xueze,
Thank you for your review.
We appreciate it,
Best regards.
Be safe!
Claudia F.
Fast shipping and good price and for future I suggest to do an application for you site thanks for the good service
Dear Manar,
Thank you for your feedback.
We appreciate it!
We will be working on an app version of our site in a few months from now.
We still have many improvements to release.
Regards and stay safe!
Claudia F.
D& G sneaker … i bought the D&J sneaker. The size i choose not fit. I return it. The only thing i don't like is they took i lot of fee..
*update June 15
Hi Anh, our Customer Care Team has advised that they have been able to assist you with your return, and that our partner boutique has confirmed the authenticity.
Please do let us know if there is anything else we can assist you with.
-Allison
Dear Anh, thank you for the feedback. This particular issue, has never occurred in the past 10 years. A representative from our customer care will reach you to better understand your issue. Thank you very much for your cooperation. Best regards.
Great experience! Ordering and shipping was seamless. Great products and inventory. Will be shopping again.
Dear Kirk,
My name is Claudia, and I would like to thank you for your review personally!
We are glad you are satisfied with our service.
Your satisfaction is essential to us
Their prices and discounts are unbelievable. The products are authentic and the delivery fast. Overall, great shopping experience.
Thank you for your review, Mirela!
We're so happy to hear you had a great experience with us.
-Allison
Shopping online is very easy. Very Fast delivery, very good price. Clothes are very up to the season
Thank you Ivy!
Claudia F.
I bought a Gucci product from Japan. Arrived very early.
I was very surprised because it arrived within a week.
Dear Jin,
Thank you for your review. We are glad you are satisfied with our service.
We do ship with DHL express in 2/4 business days worldwide.
We hope you enjoy your Gucci and we hope to see you soon again,
Best regards, and be safe!
Claudia F.
I really like the products, the shopping experience is enjoyable, I highly recommend it and recommend it to my friends.
Dear Wu,
Thank you for your feedback.
We appreciate it and we are glad you are satisfied.
Best regards and stay safe!
Claudia F.
The quality, the prices, the delivery everything is at the top. You can trust Italist and this is the most important thing.
We're so happy to hear you had a great experience with us.
-Allison
Good and fast service. Quality first rate and customer service no problem. Fast shipping and easy returns.
Dear Jack,
Thank you for your feedback.
We are glad you are satisfied with our services.
Best regards and be safe!
Claudia F.
Love this site for fun, fabulous, sultry fashion brands, and unique clothes you can't find on other sites!
Thank you for the great review, VM!
We hope to see you again soon.
-Claudia F.
Italist has an array of authentic pieces which are completely affordable! Shipping only took a few days internationally. Would highly recommend!
Dear Jinkie,
Than you for your feedback.
We appreciate it!
We use DHL express to gran the delivery in 2/4 business days.
Claudia F.
Very user-friendly platform, offering a range of clothing options tailored to everyone's needs - love it!
We're so happy to hear you had a great experience with us.
-Allison
Great price, and fast shipping! Very pleased with my purchase; wife love the shoes. I will certainly use this site again for future purchases!
Dear Walter,
Thank you for your feedback.
We are glad that your wife likes the shoes
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- Sitejabber’s sole mission is to increase online transparency for buyers and businesses
- Sitejabber has helped over 200M buyers make better purchasing decisions online
- Suspicious reviews are flagged by our algorithms, moderators, and community members
Dear Marisa,
Thank you for your feedback.
We appreciate it!
Best regards and stay safe!
Claudia F.