I sent a complaint regarding a technical issue, the response / review / resolution was immediate!
Issue fully resolved in a matter of minutes.
Thank You
Thank you for your help. It was very easy to get in touch with you and everything went fast: quick response and I was rewarded the missing credits. Thank you!
I got most of them but it still hasn't gave me the best reward, and i should have gotten it. It did help on all the others I guess and one more thing, the rewards should be higher
I play a game called Animal Restaurant & I didn't get the rewards. I quickly contacted this place & they responded very quickly & solved my issue! Thank you!
One the one hand, AFTER complaining to the game vendor, ironsource did release the promised reward.
On the other hand, all I was supposed to be signing up for was a "Wendy's $50 gift card", which then became a "chance to win a $50 gift card", then spawned a hydra-like unending list of other offers that it was signing me up for, never telling me that I'd actually completed the first sign-up. This morning I woke to 50+ spam in my inbox, and, while it did state "you can opt out" and "you're doing this of your own choice", I didn't feel like I had a choice.
By comparison, my wife got an offer to "play the tutorial" of some game (for more than double the reward I was offered), which she did, and when the promised reward didn't show 15 min later, she too complained & got her reward - without dozens of signups and spam - by morning.
It should be noted that I was offered other offers, but anything of a decent size required an outright purchase through ironsource. I'm a middle aged man, so offering me 15 different Olay purchase offers is not very targeted. And yes, I'd opted into the game's targeted ads, and I've never shopped for Olay products.
I lost my game an contact support to just help me get my game back an they gave me my gold. They was very fast on helping me with the problem thanks for all your help
I would like to say thank you for all the support and the very quick response to my problem simply the best I can only give 5 stars but me I give you 10 stars
I've been denied my in-rewards many times, but ironsource always accepted my appeals and fought for me. And they've always come through for me. I'm grateful for their support.
I had a problem to redeem coins from a completed task, I sent a message and a screenshot of the finished level and they answered quickly and the problem is solved, Thank you.
They solved the error that I had very quickly and very well, I had the error report and they were sending me emails until some time later they solved the error.
I did a complete action to receive platinum and it said I did not complete the action when I know I did. I just wanted to say thank you to the people to made my time worth while. Thank you!
I was missing gems from an offer and when provided with sufficient evidence they fixed the issue promptly
Handled my issue in a timely manner. I am extremely satisfied with the outcome. Thank you for your excellent customer service.
How often I had in preblem like "Yet not Installed".
Without really believing it I sent a ticket.
And in less than an hour, I had a positive response and my recompence.
Sincerely thank you!
I would recommend trying it, but if I still hope that it tastes good despite the many very good brands, I don't know what that is, but yes, I would just be there at ten
Very quick and very helpful. They don't just assume you're being a jerk and trying to trick anyone. They take time to review before just refusing to help like the other offerwall help does.
SCAM. STATE OF SURVIVAL: JOKER COLLABORATION. PICTURES INCLUDED. DO NOT LET THIS COMPANY SCAM AND WASTE YOUR TIME. WAS DENIED REWARDS AFTER ONLY COMPLETING 1 OUT OF 6 QUESTS ON STATE OF SURVIVAL: THE JOKER COLLABORATION. I WILL REACH TO THE GAME DEVS FOR THIS. PICTURES BELOW UNLESS FIXES AND POST ON APPROPRIATE FORUMS. YOU WASTE MY TIME AND I RUIN YOUR BUSINESS. THANKS. PICTURES BELOW PICTURES BELOW PICTURES BELOW PICTURES BELOW PICTURES BELOW. DO NOT LET THEM SCAM OUT OF YOUR TIME. SCAM LIKELY SCAM LIKELY. HAVE A GREAT DAY.
I sent a support ticket in about an offer that I completed that I wasn't credited for. I received that credit within an hour. Excellent customer service thank you
Thankyou for being timely and for fixing my problem. I do like the app alot and I recommend it for being prompt. And for the most part being a neat and fun app.
Does not honor rewards for Sims Freeplay. Been almost a month and none of the rewards were given. Wasted alot of time and ended up just deleting the app altogether
Answer: Only standarized answers from bots saying "NO"...
ironSource has a rating of 3.7 stars from 529 reviews, indicating that most customers are generally satisfied with their purchases. Reviewers satisfied with ironSource most frequently mention customer service, iron source and quick response. ironSource ranks 2nd among Mobile App Development sites.