business logo of IronFX

IronFX

Overview

IronFX has a rating of 4.2 stars from 102 reviews, indicating that most customers are generally satisfied with their purchases. Reviewers satisfied with IronFX most frequently mention and account types. IronFX ranks 9th among Currency Trading sites.

service
13
value
12
shipping
2
returns
3
quality
13
This company responds to reviews on average within 4 days
How would you rate IronFX?
grey star
grey star
grey star
grey star
grey star
Thailand
1 review
3 helpful votes
Follow Wut M.
Unfollow Wut M.
Send Message
Share Review
Report Review

My account number is *******. IronFx tried to take advantage from Muslim account by complain about SWAP free abuse.
I am a long term trader. IronFX Live chat allow me to hold position for maximum 10 days, so I hold my position for 10 days. I always ask before trading especially exotics currency. IronFX live chat said yes, no problem.
On October 21,2021, After I got profit $3710, IronFX took all my profit away, and complain about my SWAP free account.?
To all Muslim traders, please stay away from this scam broker as far as you can. IronFX will take advantage from you whenever you get profit.
IronFX will find a way to reverse all your profit away. It is the way they run their business.

IronFX attempted to help this customer through the Sitejabber Resolution Center, but the customer did not respond
Date of experience: November 10, 2021
IronFX R. IronFX Rep
over a year old

Hello Wut,

We apologize for the inconvenience you have experienced with our services. Please note that we treat all our clients equally. As an authorized and regulated brokerage, we have strict policies and procedures to ensure that we comply with all regulatory requirements.

Regarding your specific case, we would like to investigate this matter further and assist you in resolving this issue. Could you please provide us with your account details at support@IronFX.com so that we can look into this matter promptly?

We take all client complaints seriously, and we strive to provide the best possible service to our clients. We hope to have the opportunity to address your concerns and restore your trust in our services.

IronFX
Solid Trading.

Virginia
1 review
0 helpful votes
Follow Bunny B.
Unfollow Bunny B.
Send Message
Share Review
Report Review

Honest Review
October 8, 2020

I have seen many negative reviews of this company and they are mainly from the past. They have been changing for the better and making sure to have better customer support and making things right.

I have not been paid for this honest review.

Date of experience: October 7, 2020
India
1 review
0 helpful votes
Follow Balakrishna K.
Unfollow Balakrishna K.
Send Message
Share Review
Report Review

Looked for a broker with STP execution and appropriate trading conditions for high frequency trading and it seems I found what I needed at this broker.
It has to be mentioned that I lack insightful analytics sometimes from the broker's side, it's tolerable

Date of experience: May 23, 2023
IronFX R. IronFX Rep
over a year old

Hello Balakrishna,

Thank you for choosing us. We're glad to provide you with STP execution and favorable trading conditions. We appreciate your feedback regarding the analytics, and we will take it into consideration to further improve our services. If you have any specific requirements or suggestions, please don't hesitate to let us know at support@IronFX.com.

IronFX
Solid Trading.

Canada
1 review
2 helpful votes
Follow agilan l.
Unfollow agilan l.
Send Message
Share Review
Report Review

Scamer Company
December 10, 2020

It is clear that ironfx.com does not have any license, it does not even pretend to have a license on it's website. The problem is that they ring people up and pretend that they have a license in the client's country. They have licenses in certain countries under slightly different names but they get the client to join ironfx.com which has no license. If you try to register with ironfx.com.au the website does not have Australia in the list of countries where you reside. They will tell you that they have transferred you to the version where you reside. If you email *******@ironfx.com to clarify where you stand, they will not reply.

IronFX attempted to help this customer through the Sitejabber Resolution Center, but the customer did not respond
Date of experience: December 10, 2020
IronFX R. IronFX Rep
over a year old

Hello agilan,

We appreciate your feedback and apologize for any inconvenience caused. We would like to clarify that IronFX is a regulated and licensed broker under several authorities, including the Financial Conduct Authority (FCA) in the UK, the Cyprus Securities and Exchange Commission (CySEC), and the Financial Sector Conduct Authority in South Africa (FSCA)

Our licenses are clearly stated on our website and can be verified through the respective regulatory bodies. Regarding your concern about the registration process, we would like to assure you that we comply with all relevant regulations and requirements in each jurisdiction where we operate.

If you have any further concerns or inquiries, please do not hesitate to contact us at support@IronFX.com.

IronFX
Solid Trading.

India
1 review
0 helpful votes
Follow Ravi P.
Unfollow Ravi P.
Send Message
Share Review
Report Review

Working Good for Me
October 26, 2020

I have never been so pleased with the support I got from a broker before. IronFX has always been willing to help with any issues I might had had with my account. Everything is going well and as a beginner I feel I have the help I need to trade the markets without any worries.

Date of experience: October 26, 2020
IronFX R. IronFX Rep
over a year old

Hello Ravi,

Thank you for sharing your review. We are happy to hear that your overall experience with us was a good one. Thank you for taking the time to post your feedback.

IronFX
Solid Trading.

Sweden
1 review
0 helpful votes
Follow Johan B.
Unfollow Johan B.
Send Message
Share Review
Report Review

Spreads,spreads, spreads
March 22, 2025

Förmodligen är det mest favoritämnet för alla handlare mäklarkostnaderna. Jag gillar valet av spreadar som IRONFX tillhandahåller - fasta och rörliga spreadar, även på standardkonton.

Date of experience: December 10, 2024
IronFX R. IronFX Rep
1 month ago

Hej Johan B.,

Stort tack för din fantastiska recension!

Vänliga hälsningar,
IronFX

India
1 review
1 helpful vote
Follow Kishorkumar V.
Unfollow Kishorkumar V.
Send Message
Share Review
Report Review

Ironfx is scam broker pls stay from it
April 29, 2024
Updated review

Ironfx is scam broker pls stay from it. Before something 8 months they have scam money from the account and it was automatically withdrawn, they said they I may have shared my id password with someone so someone may have done it. But there is not any security system that they may give withdrawal to anyone.? They even didn't mail me also or any pin generate or any security question, nothing and I had posted all here also.

After so much time one agency resolveit, I don't know it, may be its own or purchased, called me to settle it down and told me to deposit 650 usd into my account. I agreed upon that.

Now story start.

Then they said I cant withdraw money just it is for trading and you can withdraw profit only. Then also I didn't do anything and said ok.

Now story started, after just deposited money I started trade and within a week a generate IB of 250 usd something and there were lots of trade made they didn't generate any rebate and said to me trade is not more than 30 second so all trade of one week and lots of trade and not even one trade more than 30 second? Bloody scammers and why that rebate was generating when I was depositing my own money? I called so many time to manager but he also didn't reply anything.

Then I started profit and generated 200 usd and withdraw it then they sent withdraw but remove also deposit of 650 and says it will be remove if you withdraw money or transfer to another account so I need to just trade and make money but I cant withdraw and if I make loss then nothing to do with it as case is close. I have very bad experience with this broker. Stay Away from it.

Date of experience: April 29, 2024
IronFX R. IronFX Rep
7 months ago

Dear Kishorkumar V.,

We are committed to providing the highest level of service and would like to hear more about your experience with us. If you are willing to share your feedback, please contact us at support@IronFX.com.

Kind Regards,
IronFX


Worst Experience with ironfx
December 29, 2023
Previous review

I have a complaint regarding Ironfx and MT4 account number is 11195584. On 16.11.23. My account account has been withdrawn 250 usd from my account and the same thing has happened in my other mt4 asw well and from my clients/friends account but unfortunately it has not happened and withdrawal has been cancelled.

I have complain same time to account manager why and who is withdrawing my money and tried to stop it out but from my one account is withdrawal 250 usd and it was all matter of low security in ironfx and broker is saying that you have shared password with someone and it has happened so we are not responsible?

Then why the same thing has happened with my other clients and friend accounts?

Another thing is how and why you can sent withdrawal to anyone without my consent and asking anything to mail as well and not any security?

And per regulation, withdrawal should be done with same medium as we have deposited,I have deposited with local depositor 500 usd the same amount must withdraw with same medium and they have sent withdrawal in usdt to someone else and they are even not replying my as well and just say that it has happened from your end.

So I kindly request you to pls look into this matter

Date of experience: November 16,2023

Date of experience: December 28, 2023

Fund has been withdrawn from account
November 29, 2023
Previous review

I have a complaint regarding Ironfx. MT4 account number is 11195584. On 16.11.23. My account account has been withdrawn 250 usd from my account and the same thing has happened in my other mt4 asw well and from my clients/friends account but unfortunately it has not happened and withdrawal has been cancelled.

I have complain same time to account manager why and who is withdrawing my money and tried to stop it out but from my one account is withdrawal 250 usd and it was all matter of low security in ironfx and broker is saying that you have shared password with someone and it has happened so we are not responsible?

Then why the same thing has happened with my other clients and friend accounts?

Another thing is how and why you can sent withdrawal to anyone without my consent and asking anything to mail as well and not any security?

And per regulation, withdrawal should be done with same medium as we have deposited,I have deposited with local depositor 500 usd the same amount must withdraw with same medium and they have sent withdrawal in usdt to someone else and they are even not replying my as well and just say that it has happened from your end.

Date of experience: November 29, 2023
New York
1 review
0 helpful votes
Follow Gabriel D.
Unfollow Gabriel D.
Send Message
Share Review
Report Review

BE AWARE
May 8, 2024

This is the worse company have ever seen I try to get my funds back but they lock me out of my account and don't help me with I had to find a team/website. And help me get my money back from them

IronFX attempted to help this customer through the Sitejabber Resolution Center, but the customer did not respond
Date of experience: May 8, 2024
IronFX R. IronFX Rep
7 months ago

Dear Gabriel D.,

We sincerely apologize you did not have the great experience we try to give all of our clients here at IronFX. We would really like to hear more about your experience so that we can make sure we’re on the same page and figure out the next steps. You can rest assured; that we are taking your complaint seriously. Please contact us at support@IronFX.com to discuss this further.

Kind Regards,
IronFX

Portugal
1 review
2 helpful votes
Follow leonel g.
Unfollow leonel g.
Send Message
Share Review
Report Review

Run away of this fraudulet company, they will stole your deposit and make trades without your authorization like they did to me, lost 350€, please report it to the authorityes in your country.

Date of experience: September 12, 2023
IronFX R. IronFX Rep
over a year old

Hello leonel,

We're sorry to hear about your experience. To investigate further, please contact us directly on Sitejabber and provide your personal details. Alternatively, reach out to our support team via live chat on our website or email us at support@IronFX.com. We're here to assist you.

IronFX
Solid Trading.

GB
1 review
0 helpful votes
Follow Bryony R.
Unfollow Bryony R.
Send Message
Share Review
Report Review

Good broker
May 2, 2022

This broker has excellent staff and speedy funding, my favorite being that bitcoin withdrawals are processed in less than five minutes no matter how much money you withdraw.

Date of experience: April 22, 2022
IronFX R. IronFX Rep
over a year old

Hi Bryony,

Thanks for leaving this 3-star review for us. So happy to hear you were impressed with our withdrawal process. If you ever need anything, just reach out to us at support@IronFX.com.

IronFX
Solid Trading.

GB
1 review
0 helpful votes
Follow Sarah S.
Unfollow Sarah S.
Send Message
Share Review
Report Review

Scammers
August 29, 2023

Jonathan myers is a fake identity
His real name is Jake mardell and was arrested in 2021 following a multi million dollar scam
Do not trust these people
Google it you will see for yourselves

Date of experience: August 29, 2023
IronFX R. IronFX Rep
over a year old

Hi Sarah,

Thank you for bringing this to our attention. We take such allegations seriously and are committed to maintaining the integrity of our platform. To investigate this matter thoroughly, we kindly request that you provide us with the necessary proof documentation on Sitejabber through their verification process. This will help us ensure the accuracy of the information provided.

Your cooperation in this matter is greatly appreciated, and we will take appropriate actions based on the results of our investigation.

If you have any further concerns or questions, please feel free to reach out to us directly.

IronFX
Solid Trading.

Netherlands
1 review
0 helpful votes
Follow Cathy G.
Unfollow Cathy G.
Send Message
Share Review
Report Review

The process was easy because of how well the support team guided me through it.
I am happy with ironfx because of how much they do for their clients.
I recommend ironfx to everyone.

Date of experience: April 27, 2022
IronFX R. IronFX Rep
over a year old

Hey Cathy,

Thanks so much for your fair and balanced review and for giving us your take on how our team is doing. We're glad that customers like you are having a great experience with IronFX.

IronFX
Solid Trading.

Germany
1 review
3 helpful votes
Follow Mohsen L.
Unfollow Mohsen L.
Send Message
Share Review
Report Review

Ironfx scam
August 21, 2022

I deposit 500$ and arrived 1100$
Withdrawaly money.
And deposit 600$
But they delete my money and said i Fraud
And not answer again.
Please help me. Give me my money

IronFX attempted to help this customer through the Sitejabber Resolution Center, but the customer did not respond
Date of experience: July 22, 2022
IronFX R. IronFX Rep
over a year old

Hello Mohsen,

We're sorry to hear about your negative experience. Our priority is to provide a fair and secure trading environment for all of our clients, and we take any allegations of fraud very seriously.

We would like to investigate this matter further and assist you in resolving this issue. Could you please provide us with your account details at support@IronFX.com so that we can look into this matter promptly?

As an authorized and regulated brokerage, we adhere to strict policies and procedures to ensure the safety and security of our clients' funds. We will do our best to resolve this issue and help you get your funds back.

Thank you for your patience and understanding.

IronFX
Solid Trading.

Singapore
1 review
3 helpful votes
Follow Ex s.
Unfollow Ex s.
Send Message
Share Review
Report Review

I've been using IronFX for about one month, account type is "Zero Spread".
In one word, I think this FX broker is between middle and bad.

The experiences about customer service, deposit, withdraw are not so efficient. For example, you need to wait for several hours when using credit card deposit. But all these are still acceptable if not in urgent.

The worst experince is the most important part, TRADING!
I'm trading on MT4. I found that my order price is quite different from the price shown on MT4, usually you'll get 1-2 pips loss!
It should not be the slippage, because most of the time, the markt didn't move rapidly while making the order.
This "strange price" problem will always happen.
According to my trading history, about 90% of the time, you'll encounter this problem.

By using "zero spread" account, you've already been charged about $20-30 per lot, unfortunately, you'll be "charged" another $10-20 because of the strange price.
So, it's hard for you to use their platform to make profits, especially for scalping trading.
I've asked them to compensate my loss, but the result is, they think it's the slippage.
Um... 1-2pips slippage... please leave this broker!

I don't want to put the trading history here, it's too much.
But if you want to see the evidence, please send me your email address.

IronFX attempted to help this customer through the Sitejabber Resolution Center, but the customer did not respond
Date of experience: September 15, 2021
IronFX R. IronFX Rep
over a year old

Hello Ex s,

Thank you for sharing your experience with us. We're sorry to hear that you had a negative experience with our trading platform and customer service. We take all feedback seriously and will work to address the issues you've raised.

Regarding the price discrepancy you mentioned, we assure you that we do not manipulate prices or engage in any fraudulent activity. However, there may be instances where market conditions cause prices to fluctuate, resulting in differences between the price you see on your trading platform and the actual market price.

We'd be happy to review your trading history and investigate the issue further. Please send us your account details and any evidence you have to support your claim to our customer service team at support@IronFX.com. We'll do our best to resolve the issue and ensure that you receive the best possible service from us in the future.

Thank you for bringing this to our attention, and we apologize for any inconvenience caused.

IronFX
Solid Trading.

Saudi Arabia
1 review
2 helpful votes
Follow Shyfurali V.
Unfollow Shyfurali V.
Send Message
Share Review
Report Review

Iron Fx is Big scammer I lost 1800 usd
Thay will say we will do auto trade then asking for big deposit if didn't do more deposit they will make your account trade out

IronFX attempted to help this customer through the Sitejabber Resolution Center, but the customer did not respond
Date of experience: July 28, 2022
IronFX R. IronFX Rep
over a year old

Hello Shyfurali,

We are sorry to hear about your negative experience with IronFX. We take all complaints seriously and would like to investigate this matter further to resolve any issues you may have experienced.

Could you please provide us with your account details at support@IronFX.com so that we can investigate the matter promptly?

At IronFX, we pride ourselves on being a regulated and authorized broker, and we take our clients' security and satisfaction seriously. We have strict policies and procedures in place to ensure the safety and security of our clients' funds.

We would appreciate the opportunity to address your concerns and restore your trust in our services.

IronFX
Solid Trading.

GB
1 review
0 helpful votes
Follow Jackie S.
Unfollow Jackie S.
Send Message
Share Review
Report Review

OK
April 11, 2022

OK broker, they dont want to release the withdrawals fast, but they did it eventually after I sent the paperwork.

Date of experience: April 2, 2022
IronFX R. IronFX Rep
over a year old

Hi Jackie,

Thank you for sharing your IronFX experience. Much appreciated.

IronFX
Solid Trading.

France
1 review
0 helpful votes
Follow Cécé g.
Unfollow Cécé g.
Send Message
Share Review
Report Review

ARNAQUE!
December 5, 2024

ARNAQUE! Ils m'ont pris mon argent on le voit sur etherscan et me disent qu'ils ne l'ont pas. ATTENTION à votre argent, je ne suis pas le premier et pas le dernier!

Date of experience: November 25, 2024
IronFX R. IronFX Rep
5 months ago

Bonjour Cece G.,

Nous vous présentons toutes nos excuses pour les désagréments que vous avez rencontrés avec IronFX. Nous prenons ce genre de situation très au sérieux et souhaitons examiner votre cas plus en détail afin de garantir une résolution satisfaisante.

Pour mieux vous aider, nous vous prions de bien vouloir répondre au message que nous vous avons envoyé via Sitejabber. En nous fournissant vos informations, nous pourrons localiser votre compte dans notre système et traiter vos préoccupations rapidement.

Merci pour votre coopération. Nous sommes impatients de résoudre cette situation pour vous.

Cordialement,
IronFX

Mexico
1 review
0 helpful votes
Follow Serratos C.
Unfollow Serratos C.
Send Message
Share Review
Report Review

Intento ser imparcial
September 18, 2023

Desde un punto de vista general esta empresa de corretaje es aceptable en cuanto al espacio que proporciona para el desarrollo de las habilidades del trader y para obtener ganancias. Tiene cientos de funciones disponibles, pero sus calidades ya son otro tema.
He podido comprobar que los spreads no son tan ajustados como la empresa afirma. Además, estamos en 2023 y solo te ofrecen una plataforma decente. Hay otras alternativas, amigos...

Date of experience: September 18, 2023
France
1 review
0 helpful votes
Follow Paul E.
Unfollow Paul E.
Send Message
Share Review
Report Review

Approbations de retrait rapides.
J'ai pu répondre à toutes les exigences pour les comptes lorsque j'ai tout soumis.
Leur ligne de service client était vraiment utile.
Je parlerais d'IronFX à mes amis.

IronFX attempted to help this customer through the Sitejabber Resolution Center, but the customer did not respond
Date of experience: April 28, 2022
France
1 review
0 helpful votes
Follow Omer R.
Unfollow Omer R.
Send Message
Share Review
Report Review

Bien
April 18, 2022

Très bonne compagnie.
Je suis toujours satisfait de la façon dont mes gestionnaires de compte répondent à mes e-mails et à mes demandes, ils sont toujours prêts à arranger les choses pour moi!
Ils m'offrent beaucoup sur les spreads et les swaps - vous ne pouvez pas battre ça.
Les compétences de John en gestion de placements sont exceptionnelles et les rendements sont spectaculaires!

Date of experience: April 15, 2022