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How would you rate Instagram?
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Washington
81 reviews
63 helpful votes
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Mostly enjoyable!
September 13, 2020

I enjoy posting my pics on Instagram and than from time to time going back and looking over them and enjoying the memories created. Instagram makes it very easy to look back at your pics and even see when the pic was posted.
One really bad thing about Instagram is the tons and tons of fake profiles (The catfish). Instagram needs to implement some way that people making profiles have to prove and verify that they are who they say that they are. Because it's a very serious, enormously large problem!
Otherwise a great place to share your pics with family and friends and also be able to see the pics of your family and friends that they post for you to enjoy.
If you like photography and pictures than having an Instagram is a definite must!

Date of experience: September 12, 2020
Georgia
1 review
4 helpful votes
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Instagram is no good
February 15, 2023

They let blacks get on Instagram calling whites "racist" and other profanity. Threats of killing whites, posting videos blacks attacking whites then laughing about it. Then when the whites fight back they delete your comments, then kick you off and you can't delete your profile because they want their "millions of members" I would give them the privilege of having my one profile "F**ck Instagram!"

Date of experience: February 14, 2023
Brazil
1 review
0 helpful votes
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Page Lank
December 2, 2021

I thought the service was perfect. The explanation answered all my doubts and led me to have more confidence in the product.

Not only will I continue with the same as I will refer others.

I want to congratulate the company for the excellent service offered.

Date of experience: December 2, 2021
Philippines
1 review
0 helpful votes
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Great tool for marketing
September 22, 2022

I like that you can connect with the world at large, being able to create a community of people you have never met in person but share common interests and appreciating what one posts, leaving a comment and liking. I love the tag feature that has no restrictions at all, the person you tag to a post will receive a notification that they were tagged. You can easily tag famous people like Dwayne Johnson and they will see it, its now up to them to react and show that they have seen it. Moreover, Instagram now allows one to advertise their products and services through posting, and the post appearing to people that don't even follow you. That is a great tool for marketing.

Date of experience: September 21, 2022
Portugal
1 review
1 helpful vote
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It fulfills it's purpose but appears to be totally unsupervised- having recently been the victim of attempted fraud through an instagram contact that turned out to be part of a Nigerian gang but masquerading as a high profile surgeon, it is clear that security levels are low.
Add to this that it is virtually impossible to talk to anyone or make an appropriate complaint and you have the perfect criminal playground.

Date of experience: April 30, 2019
Canada
12 reviews
41 helpful votes
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It's so boring a stupid. Post pictures and gain followers even though you don't give a damn about your followers. Then there are simps who need to compliment every woman. Yeah Instagram is overrated and boring

Date of experience: July 9, 2021
GB
1 review
4 helpful votes
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Have has instagram for ages then one day went into my account to find all my photos and followers those i am following all deleted! I managed to reupload some of them but over 100 are missing. Have emailed them but they refuse to help or restore my photos. All I get are useless emails. They totally refuse to help. I am furious and am going to take legal action against them. Everyone out there be warned. Over 600 people have contacted me with the same problem. Vile useless site with no customer service just rude ignorant staff.

Date of experience: July 23, 2016
Ukraine
1 review
1 helpful vote
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I am very pleased with the purchase on the site. Everything is bright, of excellent quality. Very beautiful in colors and styles! My daughter and I are very happy with the order! Everything fit, my daughter dresses everything with pleasure! I am a home and children's photographer, I took clothes for walks and photo shoots, I like it!

+4
Date of experience: April 25, 2021
California
2 reviews
0 helpful votes
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Blue wrap dress
May 1, 2022

Blue wrap dress I was happy with the style and the material but I got a large and it was way too tight even if it was stretchy and the color looks like a faded blue after you wash it it does not look like the picture

Date of experience: May 1, 2022
Canada
1 review
0 helpful votes
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Fraud page
January 11, 2022

I purchased from a page on instagram, and after I paid they didn't answer any more! And didn't send the product, I report the page on instagram, But the page still working and scam, I am so disappointed from instagram support and security. In my idea the last thing instagram should do is closing the page.

Date of experience: January 11, 2022
Turkey
47 reviews
138 helpful votes
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I got locked out out my IG due to a phone crash and unable to provide the 2 factor authorization (only the codes I could not get). Despite knowing the log in details, password, old passwords, previous logged in devices, locations, device types, providing IG support with proof of ownership, details of messages in the account, screen shots of paid ads from the FB linked to the account, and certificate of registration of the company... Instagram said they can't confirm and need more proof. Even the correspondence to Instagram was via the SAME registered email on the account!

So they have locked me out of a business account! BEWARE! Thousands of dollars in printed marketing material over the year have been lost as the account can't be accessed. I have since opened a case with the Better Business Bureau against their practices.

Date of experience: September 11, 2019
Australia
1 review
3 helpful votes
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Disabled account
January 23, 2023

Please help me recover my account, instagram asked me to send a photo with a code to verify myself. I have no understanding of why I have been disabled.

Please help me I am in desperate need to retrieve my photos as I have photos of dad on this platform that I no longer have saved, my dad passed away when I was young and these photos are all I have

Date of experience: January 23, 2023
Arizona
1 review
1 helpful vote
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I will recommend no one that is very pleasant looking not to use this service. They basically just asked me for 100 dollars not to mention that I am a computer network specialist as well. Some lady I was on the phone with called me beautiful. She first said that there is no way she can get access to my page but that still does not make sense because the only time I ever logged into my Instagram account is from my phone. I am the only one that use my phone anyway what she did not know. I did not tell her that.

Date of experience: October 19, 2016
Delaware
1 review
1 helpful vote
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I've had my Instagram for the last 7 years and amassed quite a few followers and over 1000 posts but I haven't even posted to it in the last 4 weeks when it was inexplicitly and without warning disabled deleted. I fought for an appeal several times and they even agreed it was mistakenly taken down (See email screenshot) and yet they still refuse to reinstate it.

Date of experience: June 6, 2019
Australia
1 review
6 helpful votes
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It is now 28th of September and it's been more than 1 week my account is hacked. I submitted a request to Instagram three times but they never get back to me. Then I called their office on Australia and the guy told me that I need to pay 190$ to retrieve back my account. They never value your privacy and they request lots of money for a free app. At least they can block or close the account.

Date of experience: September 27, 2018
Florida
2 reviews
7 helpful votes
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Nice app
September 28, 2022

Being able to go live at any moment is really great, it has helped me gain a lot of new followers and also promote my brand which led to an increase in my productivity and social life. I especially like how Insights is able to show me exactly how many interactions my post has had and how many users decided to view my profile based on interest in my post. It also shows me how many skipped and from that I am able to realize I need to improve on my content or brand.

Date of experience: September 27, 2022
Connecticut
1 review
9 helpful votes
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The things that are allowed on this site, like Facebook, are unacceptable. Not interested, nor will I support a site that allows the promotion of drug use and young women acting as sex slaves. Although they have guidelines, they are too loose if drug use and what appears to me as pornography, are allowed. Facebook and Instagram should not be allowed!

Date of experience: September 2, 2018
Pakistan
4 reviews
13 helpful votes
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I have been able to use Instagram as a successful marketing tool in being able to connect with more people, and gain potential customers. With these basic tips, you can successfully brand yourself and your business. Let Instagram share a visual story about your brand so you can take your business to another level!

Date of experience: November 21, 2014
Oregon
1 review
2 helpful votes
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Account got hacked.
March 11, 2022

My account got hacked 2 weeks ago. Since then I have been trying to get it back. Instagram doesn't have any proper channels where you can reach out to them and solve the issue. They have this thing where you have to send a selfie video. It doesn't even work. I have sent multiple selfie videos and they keep saying they couldn't verify me. Are you F'ing serious? I have multiple pictures on my profile which got hacked. The hacker is now harassing my friends. I have even replied to the emails I got from Instagram and they don't even reply back. Fix this.

Date of experience: March 11, 2022
California
1 review
5 helpful votes
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Instagram sucks!
November 8, 2014

Instagram sucks! There is no privacy at all... I can't stand that you can't delete comments if there are only 2 comments on your photo! Also it let's others know if you logged in to someone else's account. Lame. I deleted my account they need to fix it then maybey friends and I will consider it.

Date of experience: November 7, 2014

Overview

Instagram has a rating of 2.2 stars from 461 reviews, indicating that most customers are generally dissatisfied with their purchases. Reviewers dissatisfied with Instagram most frequently mention social media, customer service and community guidelines. Instagram ranks 189th among Mobile Applications sites.

service
171
value
153
shipping
121
returns
115
quality
153
+188