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Indian Cloth Store

How would you rate Indian Cloth Store?
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South Carolina
1 review
1 helpful vote
Follow Saima I.
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The products they sell are true to their pictures and descriptions which is quite rare in online shopping. Also they sent me at least 5 emails to make sure with the tailoring which was really good.

Date of experience: May 20, 2019
New York
1 review
0 helpful votes
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I ordered few stuff from the website few weeks before Eid and with the help of Vipul Patel and his great customer service I got my order really fast and exactly the way I wanted. I loved both my dresses and the two sarees I order I also order a Punjabi for my fiancé and it was also really good it fit perfectly and was great quality. So thank you so to indianclothstore and I recommend everyone to shop here. :) :)

Date of experience: July 2, 2017
Fiji
2 reviews
9 helpful votes
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Worth a purchase
September 6, 2018

I have never been disappointed when buying clothes from Indian cloth store, i have received what I wanted, communication is too good, I don't have to wait delivery is before time, I have no complains.
Thanks a lot
Venita
Fiji Islands

Date of experience: September 6, 2018
Michigan
1 review
1 helpful vote
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I got exactly what i want. The stitching is very perfect. The shipping is just 3 days from India to US.
Awesome experience and they clarified my question over phone.

Date of experience: October 27, 2016
Netherlands
1 review
1 helpful vote
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I ordered a few times from them and I've really good experience with indianClothStore. The suits are good quality! Very helpful staff and shipping service with DHL is also excellent.

Date of experience: May 20, 2019
Texas
1 review
2 helpful votes
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AMAZING!
August 24, 2017

Super cheap cost, amazing quality, not the best communication skills with the company but I got 3 suits within about 1-3 weeks to USA. Wish I could give 10 stars!

Date of experience: August 23, 2017
India
2 reviews
13 helpful votes
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FIRSTCRY REVIEW
September 30, 2015

NEVER BUY A THING FROM FIRSTCRY MY ORDER IS OVERDUE FOR OVER 10 DAYS. CONTACT THEM AND THE MAIL IS FORWARDED TO A THIRD PARTY COURIER WHO WOULD NOT BE OF ANY HELP. FIRSTCRY SEEMS TO WASH OFF THEIR RESPONSIBILITY AFTER PASSING THE GOODS TO A COURIER COMPANY

Date of experience: September 30, 2015
Chirag B. Indian Cloth Store Rep
over a year old

Sorry to say but kindly remove this comment we are not at all associated with firstcry.com

Mozambique
1 review
3 helpful votes
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Gorgeous
May 12, 2015

I often order from Indian Cloths Store and they disapoint me, if you give the right measures, everything will be perfect. Good work and material, gorgeous designs

Date of experience: May 12, 2015
New York
1 review
0 helpful votes
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I ordered 2 lehengas. They looked exactly like the picture. They were gorgeous and great quality. Thank you for getting my outfits on time.

Date of experience: July 21, 2021
Washington
144 reviews
1474 helpful votes
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Their Terms & Disclaimers states:

We do not accept any returns after 7 days of receiving the shipment
If a non-delivery or late delivery occurs in any case then indianclothstore.com is not liable to pay
Indianclothstore.com shall not entertain any complaints after 20 days, once the order is delivered
Request for cancellations of orders once placed on indianclothstore.com shall not be entertained.
Indianclothstore.com acts only as a facilitator to facilitate transactions between user and vendors. We are not responsible for any loses, expenses, quality of products or services.

Which mean they are just a middleman that manufactures nothing and will not back its products because it manufactures nothing. Hence forth you gonna get screwed here like many of the Chinese based websites. Which you should follow the $5 rule which is...

I know a lot of people will disagree with me on this but this is the way I feel...

If you buy from websites based in China a good rule of thumb is don't buy technology (phones, computers, tablets, laser pointers, cars etc...) and food (baby food, formula etc...).
If you buy anything at all... textiles like underwear and cheap plastic things like cd holders and make sure they aren't priced over $5. This goes for palm reading too. Also it is interesting how the positive reviews on these pages are full of single reviewers with 4-6 helpful each hmmm. You decide for yourself.

PS. Don't order more than one item at a time that way your never out more than $5

Date of experience: September 21, 2013
Canada
1 review
1 helpful vote
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Amazing experience
October 31, 2016

They are the best in stitching and product quality. I always jump from site to site but they have impressed me so much. Best service, timely replies, quick delivery.

Date of experience: October 28, 2016
Spain
1 review
4 helpful votes
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DO NOT ORDER FROM THIS STORE. YOU WILL NOT RECEIVE YOUR ITEMS. AND AS FAR AS CUSTOMER SERVICE, YOU WILL ONLY GET THE RUNAROUND. I HAVE BEEN TRYING TO GET MY ITEM FOR OVER A YEAR AND STILL NOTHING... SO SAVE YOURSELF THE HASSLE AND LOOK ELSEWHERE!

Date of experience: April 15, 2016
Georgia
1 review
4 helpful votes
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IndianClothStore
May 3, 2015

This business is absolute ridiculous. According to the reviews they are a hit or miss company. I gave them my measurements but my dress pant legs one is smaller than the other. This means only one of my legs can fit in the pants. The dress is of poor quality they just cut out a pattern and glued it onto the main dress it looks like I made the dress myself.

Here is where you will understand who you are dealing with. They are blaming me for their stitching one of my pant legs smaller than the other. They putting blame on the customer for delivering a product as not described. You have got to be kidding me how do I have a tailor here in fix my pants if you have given me less material to fix? You've already made it short to where it's irreparable. Will never buy from here again as I was looking for a website to buy many dresses from. I will also be telling my friends and family and any other online review website about this company I do not want anyone else getting jipped out by Patel businesses

Date of experience: May 3, 2015
Singapore
1 review
0 helpful votes
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I'd like to say thank you for the excellent fitted outfit! And thank you for catering to all my request too. Great service! Really very happy with the final product.

Date of experience: April 8, 2021
California
1 review
5 helpful votes
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I had a doubt to order cloths from online because sometimes it comes out small or too big so when I ordered it it fit so perfect and the material is awesome. Thank you so much! Will recommend you!

Date of experience: January 2, 2018
Massachusetts
1 review
3 helpful votes
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Reviews weren't helpful
February 7, 2017

I tried to read a bunch of reviews online before ordering. I couldn't tell what was real, fake, I even found one review saying that it was the company itself posting the good reviews lol. I finally said f*ck it and just ordered something for 40 bucks through paypal Not too expensive because I've been screwed over before in the past. It took a little while for my order to come in but not crazy long. I placed my order 1/21/17 and received it on Feb 6. I was actually pretty impressed with what I got. You can definitely tell it was hand done. The quality of my dress was really nice and had a lot of details. Granted, if I wanted to nitpick I could. The bottom layer of the dress had a different pattern set. My pants in the picture had designs, and the pants I got were just a plain color. If you're looking for what's exactly in the pic, it's not going to happen. However, saying that I only paid 40 bucks, the dress I got was beautiful and I have no regrets. I would definitely order from here again.

+1
Date of experience: February 6, 2017
Arizona
1 review
0 helpful votes
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Wonderful Sherwani
March 10, 2017

I was very pleased with the timeliness from customization to delivery of my sherwani. It was very affordable and exceeded all expectations! Will be returning!

Date of experience: March 9, 2017
South Africa
1 review
0 helpful votes
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They are scammers
November 14, 2019

Recently did an order on the 2 of October 2019. Did not receive my order because India cloth store refused to pay penalties for customs due to their errors. Kept on sending them for a full refund.
They simply don't care about the customer
Their service is about scamming an due to their error.
They avoid paying customs.

Please I would advise DO NOT PURCHASE FROM THIS STORE.
U WILL END UP WITH PAYING CUSTOMS!

Date of experience: November 13, 2019
India
1 review
13 helpful votes
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I got the dress last night and I must say... WOOOOOOWWWWWW! I A B S O L U T E L Y L O V E I T! The shipment was really fast tho I was told that shipping to an APO it will take between 25-30 days. I placed my order on the 6th of Sep. And get the package on the 22nd of Sep. I am really happy and you just got yourself an longtime customer! Love it! I? ll send some pics from the wedding :)

Date of experience: September 27, 2014
India
1 review
1 helpful vote
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** DO NOT BUY FROM THIS STORE**

This is a fake website! Do not buy anything from here. They will take your money, cancel the order themselves and wont refund the amount. I was informed after 3 days of placing order and multiple interactions that the order cannot be fulfilled as factory is closed. Why did the team call me and discussed about the sizing doubts in first place? Secondly, they won't send you refund email! After asking multiple times, I was finally sent a refund email with assurance of returning amount back in 24 hrs. Its been more than 48 hrs have not received refund and the payu email sent to me now seems like a false email. I have whole chat with customer care as a proof of their lies and deception to siphon off our money!

As of today I have wasted 6 days following up on my order with no refund yet.

**PLEASE BEWARE BEFORE BUYING FROM HERE**

Date of experience: May 15, 2021

Overview

Indian Cloth Store has a rating of 4 stars from 256 reviews, indicating that most customers are generally satisfied with their purchases. Reviewers satisfied with Indian Cloth Store most frequently mention customer service, online shopping and good quality. Indian Cloth Store ranks 7th among Indian Clothing sites.

service
58
value
57
shipping
57
returns
41
quality
59