website thubmnail of InboxPounds
How would you rate InboxPounds?
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GB
2 reviews
1 helpful vote
Follow Shirley W.
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Very disappointing that I can spend hours completing surveys, get right to the end and then be told I have screened out and therefore do not get the promised reward (which is usually extremely low anyway). Clearly the surveys and data are being used - the respondents are simply not being compensated for their time. Happens too often to be technical errors as inboxpounds suggests this might be the case. Waste of time contacting them as you just get a standardised reply saying they will look into it and then no further communication from them - ie. Just the usual fob off. I will not be wasting any more time with this site.

Date of experience: July 20, 2022
GB
1 review
0 helpful votes
Follow Barbara T.
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Too many screen outs
October 5, 2020

Easy way to earn money, but I get screened out of so many surveys, sometimes after spending several minutes on them. Some surveys also take longer than stated, so can be time consuming to earn the cash. Payouts are usually quick.

Date of experience: October 3, 2020
GB
1 review
0 helpful votes
Follow Robert C.
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Use the website fairly often which has a fair number of surveys. Don't always qualify which is annoying at times but do have other offers and earning a bit daily with the search tool. Quick enough with their payouts as well.

Date of experience: August 30, 2022
GB
1 review
0 helpful votes
Follow Charles C.
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It pays eventually
November 21, 2022

Inboxpounds is a genuine survey site but it can take a long time to teach a payout - minimum £20.
Along the way you get a lot of rejections, sometimes at the end of the survey when you've spent 20 minutes inputting data, which seems to indicate they don't check their surveys before listing them.
Also found that the times to complete are underestimated, rejection rate is high and lots of surveys don't work.
All in all it would be a lot better if quality control improved. If you can put up with all the above it's genuine and does pay out.

Date of experience: November 20, 2022
GB
1 review
2 helpful votes
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Redeeming
October 1, 2020

Still waiting for the payment to be processed, I've been completing surveys for the past six years and only recently have things changed. My account has been ‘put on hold' due to ‘inconsistent answers', I've always answered honestly and complete surveys with care. It appear that answering surveys successfully isn't a popular option! Something wrong in the chain of command somewhere. I feel that it's an excuse not to issue a payment. Not impressed.

Date of experience: October 1, 2020
GB
1 review
0 helpful votes
Follow George R.
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Still needs to improve
October 6, 2020

Recent changes haven't really improved the site much. Rewards for some surveys are pitifully small for the time they take. Recently I have completed a couple of surveys but have not been rewarded. There is not a simple way to report this as the surveys cannot be referred to in an identifiable way.
Rewards take too long to be processed - other survey sites manage to do this much more quickly.
Disappointed that my favoured reward (Amazon voucher) now needs you to reach £30 instead of £20 as previously.

Date of experience: October 5, 2020
GB
1 review
1 helpful vote
Follow Violet L.
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Wasted hours of my life completing offers. Cashed out £60 in PayPal rewards, one for £10 and one for £50. I was paid the £10 but they want photo I.D for the £50 which I don't have, so I won't be getting my money.
Absolute scammers! STAY AWAY! Why would I hand over my photo I.D to some site where I have no idea how they're using it? Dodgy AF!

Date of experience: July 20, 2023
GB
1 review
0 helpful votes
Follow Sue H.
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Paid to do surveys
December 21, 2022

I've been using this website to complete surveys and get paid for them for around a year now. There's also the possibility of making money by playing games too. Surveys range in price up to £5, and the games can go up to £100, but most are around £20. These can be redeemed for vouchers or cash. This cashing out process can take 2 or 3 days.

Date of experience: December 20, 2022
GB
2 reviews
1 helpful vote
Follow v A.
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Been with them for years. Poor value but payment always made to Paypal... until now.
After all this time they now insist I provide photo I.D. or I won't get MY money.
If, like me, you don't have a current passport or a photo driving licence then they get to keep YOUR money.

Date of experience: June 17, 2022
GB
1 review
0 helpful votes
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Frustrating
November 27, 2020

Can be a bit tedious when you spend time answering questions only to be told, "You did not qualify".
But try to complete at least one each day, the small amounts add up to a Xmas box.
The rewards could be a little more enticing, if I could earn £4 - 5 an hour I'd be more likely to spend more time doing these surveys.

Date of experience: November 27, 2020
GB
1 review
0 helpful votes
Follow John R.
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It is possible to find out about new trends and products by whiling away a little time completing surveys.At the end of the survey rainbow is the pot of gold in the form of gift card or cash rewards.To add to the fun there is "spin the wheel"providing more pennies or even pounds. Achieving the pay out is simple and speedy, an all round positive experience.

Date of experience: December 20, 2020
GB
1 review
0 helpful votes
Follow Barbara D.
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Disapointed
September 18, 2022

Unfortunately I have not received my Tesco voucher yet. I am still hopeful that I will. My account has been debited with the amount and I have messaged inboxpounds to try to determine the problem but have had no reply and no voucher. I find it ironic that they have sent me this request when it's so difficult to be complimentary.

Date of experience: September 18, 2022
GB
1 review
0 helpful votes
Follow Sheena L.
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Voucher redemption
September 19, 2023

Terrible experience. The original message that my voucher was available did not advise that I had only 24 hours to redeem the $20.00 Tesco voucher. Then when I tried to request a new one, they advised that my email or password was incorrect. That was not right. They then advised there was a fault in the system. I have been unable to message them. This is very disappointing as I spent many hours earning this cash.

Date of experience: September 19, 2023
GB
1 review
0 helpful votes
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No money sent
February 23, 2024
Updated review

Really disappointed not to receive the funds when cashed out.
Then get asked to leave a review! So either they are stupid or the money will eventually hit my PayPal account. If I get it then I will re do the review

Date of experience: February 23, 2024

Quick and easy
October 8, 2022
Previous review

Great site. Lots of things to do and easy to cash out. Got my PayPal within the 3 days as they said so really pleased

Date of experience: October 8, 2022
GB
1 review
0 helpful votes
Follow Angela R.
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Surveys
November 25, 2020

Restricted access to surveys for months now because I apparantly gave incorrect responses, but no idea how as I have always been honest.
Maybe getting another year older, moving house etc is wrong!
I will be unsubscribing!

Date of experience: November 25, 2020
GB
1 review
0 helpful votes
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Restricted access
December 11, 2020

Like Angela R, I too have restricted access apparently as I have given incorrect responses but I don't know why. It might be as I now have someone else to do my shopping or that I now do not own a car.
I have just go my rewards to £20 and had my PayPal account credited. I will now pick and choose when and how many times I will fill in these surveys.

Date of experience: December 11, 2020
GB
1 review
0 helpful votes
Follow Emmanuel K.
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The ability to make money is cool but the website and advertising is misleading. To be able to redeem any gift the website states it is a minimum "£5" required in your balance to get a gift card. Untrue! The minimum is £15 and I don't understand why the developers can't be honest. The turnaround takes too long and considering how long it takes to get to the £15 minimum, it is frustrating to get there and have to wait for the developers to get themselves in gear. It's not on! Things need to change

Date of experience: September 11, 2024
GB
1 review
0 helpful votes
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Excellent website for surveys.
April 27, 2024
Updated review

The surveys are varied and (mostly) interesting. You can redeem your reward from as little as £5 too, and this can add up quite quickly. There is a huge area for queries which are relevant to the surveys, the only downside I found was when I had a query relating to a payment (one off mind you!), I couldn't contact them directly easily at all. Otherwise the payments come through to you quickly (via email) and it's great being able to use them for what ever you want - a variety of reward options are available by way of gift cards.

Date of experience: April 25, 2024

Good survey provider
January 12, 2024
Previous review

Provides reasonably frequent surveys and always notifies you when your account is credited for completion of a survey. Takes 2/3 days once you submit a request for your reward to be received. Plenty of choice for your rewards, and of the value you want to aim for. Just received my Amazon voucher (I have received several now) and it's really easy to redeem.

Date of experience: January 10, 2024
GB
1 review
0 helpful votes
Follow David R.
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Slow in comparison with competition
July 9, 2024

I received this review request as I had requested a cash out, a cash out I am yet to receive: In comparison to other sites who do exactly the same thing, telling me 10 business days for a simply Paypal transfer just means your own infrastructure is lacking. I appreciate you are expecting to be dealing with a smaller audience, localising yourself to the UK, but it doesn't take over a week to setup a simple Paypal transfer.

I should add that several offers haven't tracked, so not sure what your system relies on but some app devs may not wish to pay out fees after a particular limit, so Inboxpounds.co.uk may be pushing invalid offers, absent-mindedly or maliciously.

Date of experience: July 9, 2024
GB
1 review
0 helpful votes
Follow Andrew L.
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Great experience and good incentives
July 10, 2024

Great company for incentives for survey participation and many opportunities to earn money PayPal and many more to pick from Great customer support and friendly staff

Date of experience: July 9, 2024

Overview

InboxPounds has a rating of 2.9 stars from 358 reviews, indicating that most customers are generally dissatisfied with their purchases. InboxPounds ranks 2nd among Points Shopping sites.

service
147
value
132
shipping
69
returns
43
quality
99