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iMemories

Overview

iMemories has a rating of 4.3 stars from 11,516 reviews, indicating that most customers are generally satisfied with their purchases. Reviewers satisfied with iMemories most frequently mention vhs tapes, customer service and great job. iMemories ranks 1st among Photo Scanning sites.

service
1,839
value
155
shipping
153
returns
81
quality
6,137
This company responds to reviews on average within 1 day

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7,393 reviews
How would you rate iMemories?
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Michigan
1 review
0 helpful votes
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So happy I did this!
September 14, 2024

These are priceless! I'm so glad I turned in all my tapes. My mom recently passed away and to watch these old videos with her in them gave me comfort! To see my kids when they were younger is priceless! I will cherish these forever!

Date of experience: September 14, 2024
New Jersey
1 review
0 helpful votes
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Treasures Rediscovered
September 16, 2024

75 year old 8mm film sent to iMemories produced playable on line images of family and friends now long departed. Even myself at 2 or 3 years old on my grandfather's yacht at Marblehead Race week. Strongly recommend them for prompt service.

Date of experience: September 16, 2024
Idaho
1 review
0 helpful votes
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Fantastic doing business with them!
September 17, 2024

Everything went smoothly. Items were sent, received and the turn around time was faster than promised. Original media arrived back safely. They transferred a tape that other companies wouldn't/couldn't do. I would only use them again and not the other company I had used in the past.

Date of experience: September 16, 2024
New York
1 review
0 helpful votes
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I had a great experience with iMemories. I would just give the heads up that if your videos have any mold on them, iMemories can't convert them & they will be shipped back to you. This makes sense, however I didn't realize how many of my videos this included unfortunately! I would love to find a reliable company that could remove the mold for me, I wish iMemories had this service as well! Overall, I 100% recommend this service.

Date of experience: September 10, 2024
Stacey S. iMemories Rep
8 months ago

HI Alexandra, Thank you for the fantastic review! While mold removal is possible, it is not something that we offer. If you are able to get the tapes cleaned, you can certainly send them back to be processed!

Sweden
1 review
0 helpful votes
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Fast, easy and professional
September 28, 2024

Flawless experience from start to finish. Some of my videos had been sitting in my hot Texas garage for 25 years and for the most part they turned out great.

Date of experience: September 28, 2024
Maryland
1 review
0 helpful votes
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Worth it
September 7, 2024

Pricey but so worth it. Super fast customer service. Great website.

Only complaint i have is that most older smart tvs dont have the app. Had to get a fire stick to watch them or cast. Fast forwarding and rewinding vids on the app could be better too.

Date of experience: September 7, 2024
California
1 review
0 helpful votes
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Great idea
September 24, 2024

Love this idea, I do wish it wasn't so expensive and that the prices were shown up front instead of finding out the price after the tapes are mailed in. I wouldn't have mailed in as many tapes as I did if I knew it would cost that much.

Date of experience: September 24, 2024
Illinois
1 review
0 helpful votes
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The process was quicker than I expected, and the return of the VHS tapes was much earlier than I expected. It was easy to save them on my computer and to watch the videos on my television. Great experience in all!

Date of experience: September 19, 2024
California
1 review
0 helpful votes
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Digital Photos from Negatives
September 18, 2024

The only issue I had was that the negatives weren't adequately clean of dirt, hairs & dust prior to digitization. I had to do a bit of editing to delete unwanted marks from the digital photo to make them acceptable. Please spend more time to make the negative particle free before digitizing.

Date of experience: September 18, 2024
Florida
1 review
0 helpful votes
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Nothing but professionalism!
September 14, 2024

From start to finish, the process was flawless. Customer service always available, they even took the time to train me how to edit the videos that were digitized into their cloud from all of my various source videos.

Date of experience: September 14, 2024
Michigan
1 review
0 helpful votes
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Everything done to my satisfaction.
September 8, 2024

All my originals were safely returned.My issue was resolved in a timely manner. They extended my free streaming. I also enjoyed the 50% discount. All restorations are very good quality. I'm recommending them to relatives and friends. I have several VHS converted to DVD. I'm very happy with the result. Thank you for the nice work!

Date of experience: September 7, 2024
Florida
2 reviews
0 helpful votes
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I have been given a gift of forever memories
September 11, 2024

Wow! When I began viewing these, I must have said numerous times, "Oh my goodness, I forgot about that". Many of those tapes were over 40 years old! It was a wonderful experience watching everything, sending some to family, and enjoying my children and nieces as they grew. I am still enjoying categorizing and re-labeling. And on a rainy day, I find myself sitting on the sofa watching these, they are better than a movie. Thank you iMemories for the greatest treasure!

Date of experience: September 11, 2024
Stacey S. iMemories Rep
8 months ago

Hi Kenzie, Your comment means a lot to us! Thank you for entrusting us with these significant memories. We're truly grateful for your trust.

Virginia
1 review
0 helpful votes
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I'm very pleased with my iMemories experience.
September 18, 2024

I am excited to finish reviewing and seeing the memories that were digitized for us. The video quality is more than I expected. I wasn't sure how the video tape would hold up over the years, but the results were amazing. The audio quality was equally sharp and clear. I'm very pleased and grateful for the results, Thank you, iMemories!

Date of experience: September 18, 2024
Texas
1 review
0 helpful votes
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Great Service, Great Company
September 18, 2024

I sent both my VCR tapes and CDs with pictures of myself and my wife to IMemories to get digitalized. My wife passed away in October 2023 so these were very special memories I have/had with her. The outcome was beyond my expectations. It was totally seamless and now her memory will live with me forever.

Date of experience: September 18, 2024
New York
1 review
0 helpful votes
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Better than expected.
September 6, 2024

I had these tapes down in multiple cellars in different conditions. Not always stored the best. Yet you guys got it done. I was not expecting any restoration to be possible and imemories restored all of them.

Date of experience: September 6, 2024
California
1 review
1 helpful vote
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Slides
September 10, 2024

The slides I sent in were all 50 to 65 years, so maybe that had something to do with the fact that once they were all digitized, the end result was very bright and faded pictures. Almost no detail on many of the slides remained. Also, it would appear that the slides were not even cleaned of dust and hair particles. A little disappointed with the finished product.

Date of experience: September 10, 2024
Stacey S. iMemories Rep
8 months ago

Hi Mark, Thank you for taking the time to leave a review. IMemories specializes in creating a digital copy of old home movie films, videotapes, photos, slides, and negatives so they can be viewed again with today's technology. When we do the digital conversion for photos, slides and negatives they are dry cleaned (no chemicals), scanned through dust filters and put through a color correction process to help the colors look natural. We can not however correct images that are over/under exposed or have embedded dust and debris. That would be more of a restoration service, which is outside of the digital conversion work we do. We certainly understand you want the best quality capture of your memories. Our team will get the best capture possible based on the condition of the originals. Please do not hesitate to reach out and discuss this with us at 1(800)845-7986.

Wisconsin
3 reviews
1 helpful vote
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Excellent
September 13, 2024

The only surprise I had was when I went into the app and couldn't access photos any longer. I was notified that I had to pay to continue accessing my pictures. Apparently if you do not download them to your own device right away, then that access is dropped until you buy an monthly/weekly/annual membership. Not a fan of that. I believe it should have been stressed at time of purchase.

Date of experience: September 12, 2024
Stacey S. iMemories Rep
8 months ago

Hi Niko, Thanks for your review! Every order with iMemories comes with 30 days of free online access to view, edit, share and decide how you want to save your memories. The iMemories cloud storage subscription is completely optional. It is one of the four ways customers have to save their memories. You can also purchase customized DVDs/USB drives(s) and/or download and save to your own computers and devices which is no charge. If we can help with any further details, or be of any assistance please do not hesitate to reach out at 1(800)845-7986.

Missouri
1 review
2 helpful votes
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Very pleased with service provided by iMemories!
October 27, 2024

I sent my VHS tapes from the 1980's and 90's to iMemories and received them back in a timely manner.
My family is delighted to have access now to our home movies from their childhood! It is so easy and convenient to share them online. We are very pleased with the results!

Date of experience: October 27, 2024
Stacey S. iMemories Rep
6 months ago

Hi Susan, Thank you for taking the time to leave us a five-star rating! We’re thrilled that you had a positive experience with us!

Florida
1 review
0 helpful votes
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Fast Service - Beautiful Memories
September 17, 2024

We had our Wedding VHS recording converted by iMemories. It was the best thing for us as I have lost my father a year ago and seeing my wedding recordings of my loved ones who have passed and who are in their Senior years today was very emotional. Thank you iMemories for converting our VHS so we can see all of our Loved ones. You are awesome. Thank You!

Date of experience: September 17, 2024
Florida
1 review
0 helpful votes
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Wonderful Service
September 22, 2024

I sent my husband's childhood memories on VHS tapes to be converted to digital. After years of improper storage and damage, I was afraid these tapes wouldn't be salvageable. Imemories quickly converted as many tapes as they were able to and shipped the hard copies back. I am so grateful for this service. These are some of the few remaining memories from my husband's childhood and having them converted to an accesible format meant the world to him. Thank you.

Date of experience: September 22, 2024