business logo of iLookGlasses

iLookGlasses

Overview

iLookGlasses has a rating of 4.7 stars from 841 reviews, indicating that most customers are generally satisfied with their purchases. Reviewers satisfied with iLookGlasses most frequently mention customer service, good quality and great prices. iLookGlasses ranks 11th among Eyeglasses sites.

service
73
value
6
shipping
6
returns
3
quality
762
This company responds to reviews on average within 12 days

Instant Feedback

1,456 reviews
How would you rate iLookGlasses?
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Canada
1 review
0 helpful votes
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Delays!
February 6, 2023

Advertised 7 -10 days delivery but once put order in started getting excuses why there were delays!

Date of experience: January 11, 2023
Zoey D. iLookGlasses Rep
over a year old

We thank you for your genuine comments. We apologize for the delay.
It does take around 7-12 business days(our lab is closed during weekends/holidays) to receive glasses with progressive lenses, for they are a special types of lenses.
Your feedback helps us to improve and do better going forward. We look forward to being of service again in the near future.

Canada
1 review
0 helpful votes
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Love them
January 11, 2023

Very affordable and I love the different designs you can chose from.

Date of experience: January 11, 2023
Canada
1 review
0 helpful votes
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Good experience
April 13, 2023
Updated review

Experience was good! I got 2 pairs, and they did -11 for me as well

Date of experience: April 13, 2023

Perfect small frame for very high prescription
January 17, 2023
Previous review

This was the only online company which actually had frame with my parameters.

Date of experience: January 17, 2023
Canada
1 review
0 helpful votes
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Awesome value
March 12, 2023

Good quality frames and lenses. Lots of styles to choose from.

Date of experience: March 12, 2023
Canada
1 review
0 helpful votes
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Thank you
May 16, 2023

Thank you my 5th order and hubby's 1st amazing company

Date of experience: May 16, 2023
Canada
1 review
0 helpful votes
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Happy customer
February 18, 2023

My glasses are great and it was so convenient. I will order again. Highly recommended

Date of experience: February 18, 2023
Canada
1 review
0 helpful votes
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Excellent quality and service
August 17, 2023

No problems with this co Expedited quickly Thankyou

Date of experience: August 17, 2023
Canada
1 review
0 helpful votes
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Acheter au Canada c'est mieux
January 17, 2023

J'ai acheté plusieurs lunettes déjà à pris raisonable et j'ai eu aucun problème, j'aime bien encourager les compagnies Canadiennes. La livraison est aussi rapide

Date of experience: January 17, 2023
Canada
1 review
0 helpful votes
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Pas reccomandé
February 6, 2023

Mes lunettes ont arrivé avec la mauvaise prescription (beaucoup trop forte) et impossible de faire un retour vu que l'accès à mon compte est bloqué. Perte totale de 180$

Date of experience: January 11, 2023
Zoey D. iLookGlasses Rep
over a year old

Merci de nous avoir contactés!
Nous sommes absolument ravis de vous aider concernant le problème de vos nouvelles lunettes. Nous vous avons envoyé un message privé, ainsi que des e-mails, et nous attendons votre réponse. Avez-vous reçu nos messages? Nous vous enverrons un autre e-mail de suivi afin que nous puissions parler davantage de votre commande et être en mesure de mieux vous aider. Nous espérons avoir de vos nouvelles bientôt.

Canada
1 review
0 helpful votes
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Grandement satisfaite
September 1, 2024

Ma mesure n'était pas bonne, on m'a contacté pour valider 🙏

Date of experience: August 22, 2024
Canada
1 review
0 helpful votes
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Très satisfait
July 19, 2024

Je suis très satisfait de mon expérience. Bon produit, excellent service.

Date of experience: July 9, 2024
Canada
1 review
0 helpful votes
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Super bon service
November 16, 2023

Bonne validation de la prescription avec le suivit. Rapidite de traitement et reception de la lunette a la maison. Prix imbattable et monture qualité standard

Date of experience: November 16, 2023
Canada
1 review
0 helpful votes
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Commande des lunettes
April 22, 2023

Bien satisfaites du service, à refaire une prochaine fois si le prix sont abordables comme cette fois ci!

Date of experience: April 22, 2023
Canada
1 review
0 helpful votes
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Bonne verification des info entré
April 3, 2024

J'ai entré un mauvais PD et j'ai eu un message me demandant de vraiment confirmer avant que la commande soit réellement commencer.

Date of experience: March 23, 2024
Canada
1 review
0 helpful votes
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Service rapide
June 25, 2024
Updated review

Je suis très satisfait du service et des produits. J'ai déjà recommandé à plusieurs amis!

Date of experience: June 15, 2024

Very good very good
April 27, 2023
Previous review

Very good very good

Date of experience: April 27, 2023
Canada
1 review
0 helpful votes
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Mesurer mieux
January 12, 2023

J'ai reçu des belles lunettes mais elles ne sont pas tout à fait assez larges pour mon visage.
Je devrai mesurer mieux lors d'une prochaine commande.

Date of experience: January 11, 2023
Canada
1 review
0 helpful votes
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Reçu un extra que je ne voulais pas
February 7, 2023

Reçu les verres teinté pour écran bleu mais je ne les voulait pas

Date of experience: January 14, 2023
Zoey D. iLookGlasses Rep
over a year old

Merci pour vos commentaires. Nous continuons à nous efforcer de fournir de meilleurs produits et services à nos clients.
Selon le suivi, vos lunettes de remplacement ont été livrées à votre adresse. Assurez-vous de nous contacter si vous avez des questions ou des préoccupations. Nous serons heureux de vous aider!

California
1 review
0 helpful votes
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Beau bon pas cher!
February 15, 2024

Livraison rapide, prescription parfaite et lunettes de très bonne qualité, je recommande fortement.

Date of experience: February 15, 2024
Canada
1 review
0 helpful votes
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Verres et montures
January 24, 2024

Très satisfaite. Très jolies lunettes. Je référais une commande sans hésiter.

Date of experience: January 23, 2024
California
1 review
0 helpful votes
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Satisfait
March 29, 2023

Je suis satisfait du service rendu ainsi que pour les lunettes. Merci!

Date of experience: March 29, 2023