I purchased gold from this site, the first time I bought 400 gold from a seller named "Angela" I received my gold. The second time I purchased gold and the seller was named "wow-gold" I never received my gold and they won't refund my money. DO NOT buy from this website they are scammers and liars.
I bought a GTA 5 account with online. They sent me email pretty fast and i was happy. I started downloading. When i launched it, it worked perfectly. Then i wanted to launch online. I realized that my account was banned from social club and from online. When i wanted refund it, i went to website and this happend. I messaged them asking for refund. THEY BANNED MY IP Immidiatelly. I am angry now.
I got an account for 75$ which I had trouble logging into, after contacting the seller and waiting 2 days I finally got into account which had what I paid for, I then spent 220$ on a rare account and signed into it and it had 0 skins 0 emotes, so basically paid 220$ for a brand new fortnite account. I contacted the seller and ig vault themselves and sent them screenshots that the account had absolutely nothing on it and the sent me an email 3 days later that the account has no problems and did absolutely nothing. Bunch of scammers. And there customer service is dog$#*!.
False advertising in the delivery times and when, you try to find out the problem you get told to wait 48 hours even though you pay a little extra for the 1 hour delivery time which is false advertising STAY FAR AWAY also customer service is terrible as they have no authority over the sellers even though its their website
I bought 500k (100). I just had 50k... after the purchase. I enter in fut and. Surprise. 0 credits and a warning message from ea. I try to contact the live chat but they only say..."your order is complete"... yeah is complete to take the money and maybe my 50k credits...
I was going to buy Fortnite accounts for my brother and After purchase seller tried scammed me because on the title it had Random account i didn't get money back me and the seller deal if i would buy one of the account from him i would get 100% skin account with many skin but also He give sme accounts with 2 skin there was lynx and zenith only after that i got explorer Emily and nothing else i used to wait for 3 days for manager to confirm my request for refund but they doesn't because they doesn't take back random accounts I got mad and i started fighting with agent called sandy
I think the seller know if he would made me buy random account if would not be able to refund money this website is scamming people
It offers a large variety of goods for sale and very good after-sales service, the price is favorable, until now, I thought it was trustworthy, highly recommended!
Even their so called LIVE SUPPORT is a total lie. Glad I paid with paypal so I can along with them verify this is an ASIAN scam site totally. I contacted the so called seller immediately who in a chat box said sorry the 1 hr delivery would take 2 hrs then completely ignored me after 8 hrs and now has been 24 hrs plus the SITE then claims it might take 3 days for A refund where your payment is immediate? Just stay away from this place unless you love being ripped off.
Bought a product that stated delivery for 5min - 6h. They then tell me that it will take a couple days so i ask for a refund. They told me that they accept and it will take 2 - 3 days for the refund. About 2 days later, the product arrives in my game, and they refuse to give me a refund. Despite me copy and pasting their TERMS AND SERVICE on refunds. Which they said no.
Legally and moraly this is the worst place to get anything from. Very dodgy.
I made purchase using USDT payment method, and the transaction was completed and confirmed within the time range they give to proceed with the payment. The order ended up being "canceled" even after I've completed the payment to the USDT address provided. I've communicated with igvault for several days, i was informed that the manager was on vacation and they would get back to me within 2-3 days. It's been more than 1 week and no news... they even said that they would return the USDT and asked my address, after providing my address i didn't get any news for 2 days and i'm still waiting.
Trust at your own risk.
How are you guys giving out 5 stars like that? Ive been waiting over 12 Hours, with minimal support for an item that allegedly has INSTANT DELIVERY and IN STOCK
Theyre also not refunding me whatsoever, telling me to "have patience your code will come first"
I Dont know if im the only one, but giving out 5 stars here and there seems suspicious.
Especially for an item that is in stock with alleged instant delivery too.
Promised in 30 mins, 2nd day and nothing. No response from seller or customer support at IGVault. Messaging in app doesn't get response either. I'm out of pocket.
I used this site twice, both times the service was impeccable and i received my fifa 16 coins very quickly. However, after the second time, coins miraculously disappeared from my account and did so for days after. Igvault used my credentials and transferred back about 200k coins (that i hadn't spent yet) and did so again the next day with whatever was left. I'm very disappointed, particularly by the fact the youtubers like JMX recommend this site but it turns out to be a scam - I haven't checked but hopefully they haven't started to use my credit car details yet, but i wouldn't count on it!
Bought a blizzard account, changed email, password and secret question. After a week someone claims back the account. Unable to login since. Reached out to IGVault support, their are not issuing a refund or a remplacement.
Their claiming that there is no evidence that the original owner took back the account. I personnally don't care who stole the account from me. I paid 25 euro and only got to use it for 6 days.
So basically it's a scam, they are selling accounts but have no way to garantuee that the owner won't claim it back. I don't even know how he did considering the fact that I changed all the personnal information.
Bottom line is, avoid this website. I got scammed, lost 25 euro. Don't do the same mistake.
All works in the beginning then it all gets taken away.
No replies from customers service either very unreliable
Hello Raphael B.
I'm very sorry for the problem that you have met, but we promise you to solve your problem, but we hope you can provide all necessary information thank you!
Please feel free to email us via service@igv.com or join our discord channel via https://discord.gg/6yqyfgHg to solve your problem more smoothly, thanks for your understanding
Regards,
Igvault team
Never use it for FIFA coins, they're scammers and it's not safe. I used it once was short on coins and wanted to catch up an SBC before it ends and my FUT club was deleted, with high rated squad, with players worth millions of coins, and they offered to give me 30K back!
If you want to protect your account never use their service.
Really good, and a quick help line service to help.
I use it for many games, and I have never had problems so very few times but the refund / change have always been done without much trouble
Made a purchase from them this morning, was charged but didn't receive it. Was immediately IP banned from their website when I requested support. Buyer beware
Complete and utter scam. Go on there and pay your money but you're not getting anything for it! They'll just hack your account and not give you any coins or a refund. DO NOT MAKE THE SAME MISTAKE AS I DID
Spent over $150, got nothing but total garbage. I bought a CoC (clash of clans) account and when i logged on, i was greeted with the welcome message and a townhall 1 account. (supposed to be townhall 12). When i asked for a refund 30 minutes later, they REFUSED and stole my $150. The site is full of little kids that jizz their pants when they scam someone, they literally dont have a job and all they do is scam. DO NOT BUY FROM THEM!
Answer: I bought a Lol account on this website, they didn't provide me the alternative email that the seller used so he was able to ticket to riot and have back the account I bought. Completely fraud, customer service sucks, DON'T DO MY SAME ERROR, NEVER BUY AN ACCOUNT ON THIS SHIT SCAM WEBSITE.
Answer: Because it is a scam trust me!
Answer: Pure scam! They sell botted or hacked Accounts and the owner will get it back got from 8 accounts 2 got back by owner and 5 got banned botting only 1 alive
IGVault has a rating of 2.2 stars from 464 reviews, indicating that most customers are generally dissatisfied with their purchases. Reviewers dissatisfied with IGVault most frequently mention customer service, fortnite account and original owner. IGVault ranks 101st among Virtual Goods sites.
Hello Matteo M.
I'm very sorry for the problem that you have met, but we promise you to solve your problem, but we hope you can provide all necessary information thank you!
Please feel free to email us via service@igv.com to solve your problem more smoothly, thanks for your understanding
Regards,
Igvault team