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iFixit

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Ireland
2 reviews
2 helpful votes
Follow Mark O.
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Very happy with product and service.
June 2, 2022

I repurposed an old iPhone 4 for our 12 YO's first phone. Battery needed to be replaced. The iFixit kit arrived 2 days after placing an order. Contained all the possible necessary tools. Written instructions and great online step by step video. I'm very impressed with the company and product. Thank you.

Date of experience: June 2, 2022
Arizona
1 review
1 helpful vote
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They have excellent repair guides that we use regularly, however ordering from them and their customer service are lacking. For instance, in an email, we were told that a shipment of cables would be sent out the following day and yet 5 days later the website shows that they have not even processed the order yet. Also, they just don't return phone calls nor answer emails.

Date of experience: July 30, 2018
New Jersey
1 review
1 helpful vote
Follow Katherine R.
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I am very happy with the battery replacement kit I purchased from iFixit.com. The step-by-step directions on the website were easy to follow, and I was able to replace my dead battery in about 30 minutes. The hardest part was removing the adhesive strips holding the battery in place; both of mine broke so I had to use the suggested hairdryer + credit card trick to loosen it. The only negative thing I can say is that I wish there was an option for faster shipping because it took about a week from placing the order to receipt of package. I would 100% buy something from them again!

Date of experience: March 13, 2020
South Carolina
1 review
0 helpful votes
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I bought a front camera for my Samsung S8 and it was defective. Unfortunately I had already trashed the receipt so I cant return but when the tech tried to install it an error message kept coming up saying the part could not be recognized

Date of experience: October 16, 2018
Canada
1 review
9 helpful votes
Follow Jay S.
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I ordered an iPhone 4S Revelation kit for $24. First thing they try to do is scam you for the shipping. My order would have amounted to $34 had I not had a coupon. They promised my package would be here in 30 days. I live a two day drive from their HQ in California, why should it take that long? It has been 36 and still nothing. They sent out a replacement package which I will most likely not see. Bottom line I am so sorry I fell into the trap of believing their fancy reviews on YouTube. This is not a reputable company. I'm glad it was only a $25 lesson and not more.

Date of experience: January 28, 2014
Mexico
1 review
0 helpful votes
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Steal
December 4, 2018

My product has never arrived, and obviously already payed so, they just took my money.

I'm from Mexico and I after search some more found those screwdrivers in another local business.

If you're from Mexico maybe you should search another way

Date of experience: December 3, 2018
Indiana
1 review
0 helpful votes
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My phone started pressing random buttons and kept calling my emergency contacts and I had no control over it. Being unemployed, I decided to go ahead and try to fix it myself. Instead. I followed all the instructions and my phone is still spazzing out and I can't afford to return the equipment they sent because thats going to cost more money and I more than likely will not get anything out of it anyhow. So long story short I just threw away $100+ and still have a phone that won't work which is just perfect since everything I do for college generally requires that I use a phone.

Date of experience: October 30, 2020
New York
1 review
0 helpful votes
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Cracked screen on iPhone12 plus, they replaced screen. Seemed great. Charged me around 200.00. Battery now started draining in just a few hours. Before it was 10 - 12 hours no problem. They Tried to fix prob by putting another screen on the phone. Battery still drained way to fast. I am taking my phone to apple to get it fixed properly. They took cash so no tax. And no receipt. Be careful

Date of experience: July 23, 2022
California
1 review
0 helpful votes
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They sent perfectly functioning, awesome replacement parts (iphone 6 screen digitizer replacement), quality tools (bought pro tool kit, gets used almost daily), and I followed their free online, well structured, easy to follow instructions and the repair went off without a hitch

Date of experience: May 18, 2018
California
1 review
0 helpful votes
Follow John D.
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I ordered the iPhone 5 battery replacement kit from iFixit rather than pay $79 for Apple to do it. I thought it might be a bit treacherous to fix it myself, but the tools and instructions provided (step-by-step w/ both photos and video) made this an easy win. I will absolutely use iFixit again in the future and would recommend them for anyone not afraid to open up their devices.

Date of experience: January 15, 2019
Texas
1 review
0 helpful votes
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I may have. Lots. A piece to my husband's iFixit kit. In a panic, I went to their website just hoping they sold some standalone tools so it could be replaced. I also kinda played the guessing game on which part it actually was. And was right! My husband was super stoked to have it back. I was really impressed with how quickly my order was received/shipped, though! Will definitely order again. But hopefully not for replacement parts I've lost. ;)

Date of experience: September 28, 2018
Virginia
3 reviews
0 helpful votes
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New Lap Top that I purchased intending on up grading the SSD and RAM. Consulted a friend who owns a technology repair and support business. He advised me to get the proper tools from IFixit.com BEFORE I messed things up. Watched several YouTube presentations. Ordered an entry level tool kit from IFixit.com.

Kit has all the Torx drivers plus plastic pry devices needed to get safely inside the computer. The tool case is really first rate. Just begs you to put everything back in place so it is ready for the next project!

Date of experience: May 19, 2021
GB
1 review
0 helpful votes
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Ordered the iPhone battery replacement kit. Impressed of how easy it was following the instructions. NOTE: I used a hair dryer for 2 minutes to help remove screen. All the tools included were excellent and for a first time repairing an iPhone, I will rely on if it.com for future needs.

Date of experience: February 26, 2019
California
1 review
0 helpful votes
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Broke my googles pixels phone screen. Affordable is what i would say rather then just getting a new one. Was quite easy to replace just be gentle with the screen till gluing it on, leave it to dry.

Date of experience: May 26, 2023
Washington
1 review
1 helpful vote
Follow Eva F.
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I've been using ifixit for years and have always found a straightforward solution to my problem, quality parts, and quick shipping. They have saved me thousands of dollars in replacement computers and phones and helped us reduce waste.

Date of experience: August 27, 2018
Rhode Island
1 review
0 helpful votes
Follow Ian P.
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This website is fantastic! I have an issue trying to find a specific part for my laptop, and came across ifixit.com. With their simple ID your device process I was able to find my laptop amongst the ocean of models out there with ease. Not only did they help find the specific part I needed, but also the tools necessary to install it! I highly recommend this sight if your looking for a specific part or need to watch some great tutorials so you can fix your stuff and save some cash. Thanks!

Date of experience: August 6, 2016
Missouri
1 review
0 helpful votes
Follow Kevin H.
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Many repair guides and lots of parts. I always go to ifixit when I encounter a new device. They have great videos and great photos. Their photos are very good for diagnosing other issues than just broken screens. I really like the step by step instructions with multiple angle photos.

Date of experience: September 2, 2019
California
1 review
1 helpful vote
Follow Josh L.
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The mic went out on my iPad mini 2 a couple years ago and the replacement from ifixit worked like a charm. It showed up fast and was relatively easy to install while I was replacing the screen (digitizer) since the original had developed phantom touches.

Date of experience: August 22, 2018
Oregon
1 review
0 helpful votes
Follow Crys M.
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Thanks for my tool kit. My only issue is that i can pay someone else to fix my screen for same cost you sell the lcd + digitizer at. How is that saving anyone money? I've looked on wholesale websites and know you get these screens for dollars compared to selling price.

Date of experience: May 15, 2018
Pennsylvania
1 review
0 helpful votes
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Iphone6 battery replacement
September 22, 2018

I tried to go through Apple Store, but was told they could not perform the battery replacement due to a faulty Bluetooth Module. Ordered battery replacement through iFixit.com and received battery and tools. Instructional videos were clear and I had the job done less than an hour. Very pleased with product and will order from this company again!

Date of experience: September 21, 2018

Overview

iFixit has a rating of 3.5 stars from 250 reviews, indicating that most customers are generally satisfied with their purchases. Reviewers satisfied with iFixit most frequently mention tool kit, high quality and new battery. iFixit ranks 5th among Mobile Repair sites.

service
41
value
46
shipping
44
returns
21
quality
43
This company does not typically respond to reviews
+38