Never set up an account. They never sent any emails for data breaches. They did take automatic payment out every month for 23 years. Could have communicated through email easily, especially once I added my husband.

Tim did a great job; I truly appreciate his assistance! My 2nd last call was less productive (your rep told me he was too busy to call the bureaus and gave me the number to call instead.). The website seems to offer less functionality every time I use it. You tell me there's anew offender in my neighborhood but I get no other useful information. Increasingly harder to navigate, Very disappointing.

The person gave me a lot of information on how to secure my identity given that my passport had been compromised.

Agent was knowledgeable, professional, helpful and courteous.