Bought 1 wig didn't fit tried to return for refund they are not intrested in any kind of returns or refunds STAY CLEAR

It took weeks to get it and yes I know you get what you pay for, but when the item finally arrives and it's not what you ordered,,, wrong style and color plus no shipping label's or instructions for returns I really got worried below is the proof of purchase and e-mails
Paid with
PayPal MasterCard®
Make a Payment
Ship to

United States
Category
Shoes
Transaction ID
6LG*******B*******S
Return shipping refunds
Request return shipping refund
For more info See Terms
Seller info
SZ TECHNOLOGY
*******@emailcxs.com
Invoice ID
C*******451. 1
Purchase details
UMIKAN | Synthetic Lace Front Wig (Hand-Tied) UMI1300$33.85
Total$33.85

On 10/21/2018 8:17 PM, wrote:
Hello, dear customer,
Sorry for your dissatisfaction with our product.
As for the rule of Paypal, you need to return the item to us, and pay for the freight, this fee may beyond 10 USD, received the money after we received the item.
So to avoid those troubles, How about accepting a compromise to keep the item and gain a partial return?
Beside accepting a partial will cost a less period than returning the package.
Please let us know your decision, we will process accordingly.
We are really happy to serve you. As you know, we need a good reputation, cause we need to make money to support our family, so please don't make dispute on Paypal. And don't worry about the after-sale service, If you have any questions, we are more than happy to serve.
Seems to me that if I complain to pay pal they wouldn't have given me a partial.
On 10/22/2018 8:54 AM, wrote:
Please send me the return address or at least the web site why can't i exchange
On October 24,2018, at 6:38 PM, wrote:
Lvchuang Yungu 309High-tech North six RoadNanshan District, Shenzhen cityGuangdong province, China
(*******)
Dear Buyer,
Thanks for your message.
Please return it to the following address:
Lvchuang Yungu 309High-tech North six RoadNanshan District, Shenzhen cityGuangdong province, China
Please note that you have to pay the shipping fee. Please provide us the return shipment number.We will full refund you after receive it.
If you have any questions, please feel free to contact us, we are more than happy to serve.
Have a nice day!
On 11/1/2018 12:22 AM, wrote:
How about 40%?
Please let us know your decision, we will process accordingly.

On 11/5/2018 10:17 PM, wrote:
Do you agree we refund you $5 as the compensation?
Dear customer,
Thank you for your understanding and replay.
Thank you for agreeing to a $ 13.54 refund, we will give you a refund in 7 to 15 business days, and will send a email to inform you after refund. And you don't have to give it back to us
Please note that don't make any dispute on Paypal, or we can't refund you for the money is frozen.If you made, please withdraw it so that you can received your money early.
Thank you for you again.If you have any questions, please feel free to contact us, we are more than happy to serve. Have a nice day!
Best regards

I bought a wig from HoWigs. They told me it would take 15-20 business days, and they would notify me when my wig was shipped. I waited, and did not receive a notification for shipment. I contacted them through their website asking about my order. Becky emailed me, and told me that they needed more time because of the sales season. She told me that she would put a rush on my order, and I would receive it soon. I waited 34 business days. I contacted the company again telling them that the wedding had already passes, and I no longer needed the wig. I told them to refund me my money. Becky contacted me again, and told me that I would only be able to get 30% refunded to me plus shipping and handling a total of $55.00 would be refunded me even though I paid $160.00 and the wig was still not even finished. I told her that I felt like I was being scammed, and they were forcing me to cancel because I never received my product after twice the amount of time it should have taken to get to me. I gave them plenty of time. She did not even acknowledge this part of my email. I'm probably at the 20th email now with her. She still will not give me a full refund, and she will not even acknowledge the multiple request I have asked to speak to a supervisor. I have now filed a dispute with my financial institution, and I have filed a claim with Federal Trade Commission. Hopefully I will get my money back. It has been very frustrating! Here is a link to the Federal Trade Commission just in case anyone else needs it. Hopefully you will have better luck than me:(
https://www.ftccomplaintassistant.gov/#&panel1-1