I ordered white satin top for 105$. I was expecting good quality for this money but instead I've got damaged top with a lot of loose threads. I sent pictures to the company and they said they will cover shipping. When they got the top back they send me message " Our team informed us the product had just a few threads which were easily removed and didn't cause any damage to the item, so we can't cover your postage costs this time, sorry".
Such a awful company!

I ordered 2 dresses from house of cb, and even though they arrived to Canada in less than a week, the quality is really poor. These dresses look like they'd be sold at Zara for $60, they are not nearly good enough quality for the price. The material is cheap. Disappointed.

I live in Australia and have bought two dresses from house of cb one last year and one 5 days ago for my formal… both dresses arrived in 4 days! It's super fast shipping, great packaging and my two satin dresses have the best feeling on my skin. Whenever I have contacted houseofcb via Instagram/email they have replied quickly. Thank you! Couple of lose threads where the zipper is which is an easy fix, everything else is perfect.

This place doesn't cater to busty women, at all. I used to be able to wear small/medium dresses here easily, and am a small or medium at all other retailers. I'm not sure what has changed w HOCB, but my last 2 purchases are unwearable, even after exchanging to a large, because the bust of both items doesn't cover my 34dd breasts. I've had to get 1 item tailored just so my breasts don't fall out. I'm honestly over it. Forget this place, they only cater to very petite women, the returns are a huge pain (only 14 days to return, plus you have to pay for shipping!) I will buy from Oh Polly instead.

I'm 4ft 11 in and their corsets suck. I'm also a 32A and my waist is 27. Very size uninclusive for petite women with no chest. It's also hard to find a tailor willing to alter it cuz the boning is attached to the fabric of the top. It's better getting a corset somewhere else than here. It'll just be a waste of your money.

If you're not certain about the outfit you've gone for or think you might return it then don't bother. The quality of the clothes is great and really durable... BUT THE RETURNS PROCESS IS awful! They will say they haven't revieved the item or they toi sent it back as faulty which is not true. The reason I returned it in the first place was because it was FAULTY. HAD TO DISPUTE WITH MY BANK. Never even got a response back via email from HOCB

Ordered a dress, money was taken out of my account, didn't receive any email confirmation. After a few days of waiting for item in the mail I put in a dispute with my credit card company. Of course I then received item in mail therefore I cancelled the dispute. Item didn't fit so I paid to ship it back. House of cb said they can't refund until I prove the dispute has been cancelled, I did exactly that and now it's been nearly 2 months and still no refund. I'm out $310 and they can't provide any update. Only customer service they provide is through Facebook messenger and they claim they have issues with all yahoo domain emails. Yet I receive their weekly advertisements to my email but zero updates about my purchase.

9/11/19
I love every piece of clothing houseofcb has offers. I love that the quality is unmatched, & high fashion I attended a wedding recently, I received lots of compliments about this dress I am wearing. House of has amazing customer service & it quality is unmatched. I love packaging it is literally to die for and shipping is extremely fast. Since I am frequent shopper you would think I have some discount, not any great company! House of CB help your girl out gee! I still love their clothing

I love shopping on House of CB - they have a great range of very unique yet extremely fashionable pieces to choose from. I usually shop here for night out dresses or fancier dresses for an event.
The quality of the products is amazing - however it is important to note that the prices do reflect this.
The sizing has always been accurate for me - perhaps could do with some smaller sizes included.
Super easy to navigate the website - you can find exactly what you need in a few clicks.
Shipping takes around 4 days in my experience and they offer refunds for returned purchases.
Overall, super happy with the experience!

Never order from this company!
As a first time customer, I sent a letter of apology asking for a little leniency due to some extenuating family circumstances, on exchanging a jumper a few days after their 14 day policy. I wanted to exchange for a larger size, NOT a refund or return! The jumper was still in its original state with the product protection tag still intact. My request was denied. I do understand business policies, but I also understand that being a little lenient sometimes to real life situations that happen to real life people can go a long way with a business' reputation. Nothing is ever lost, only lifetime, loyal customers are gained!
Sincerely,
A very dissatisfied "NON" Celebrity Real life customer

I bought trousers and a corset top. Each piece about $150. The trousers are good quality, I'll give them that. The corset? My god. For what they charge, you'd expect this to hold its worth. Think again. After ONE night wearing this corset top, for maybe 4-5 hours, the strap broke off. In most cases that happens when a garment might be too small and just gives out. Nope. Not the case. The corset I bought was actually a little loose on me and the straps were definitely too loose, would fall down occasionally off my shoulders. Their return policy is absurd so I'm keeping it and paying for a tailor to fix it. Bottom line - not worth it.

I ordered from this website to receive a dress that was unfortunately too big (my mistake entirely). I sent it back asap, however, being from Australia the parcel did take longer to return which worried me. I emailed in regards to this worry (thinking it may have been lost in transit), to receive warm, reassuring replies from several ladies. They emailed me as soon as they received my order! Absolutely amazing, caring staff & impeccable customer service, fast replies, quality material and speedy shipping - what more could you want?

Last week, just had to attend some part that should be wearing an appropriate formal attire so i rushed an online shopping at this shop and then buy a cocktail length dress cost $200 and an open back lace dress cost $150 for another option, when the dresses arrived i try it on to check the sizes if it fits for me, Thanks for choosing the right shop and right products because both of them is Good. Maybe the other customers are just not being aware for their sizes that's why they having an issue. Thumbs up for this shop and till next time.