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Hotelwiz Reviews Summary
The company exhibits a mixed reputation, with notable strengths in affordability and ease of booking, often highlighted by customers who appreciate the competitive pricing and user-friendly website. Many reviews commend the cleanliness and comfort of the accommodations, as well as the professionalism of the staff. However, significant concerns arise regarding customer service, particularly with responsiveness and the handling of reservations. Issues with room quality and cleanliness were also mentioned, indicating a need for improved maintenance. Overall, while the company offers attractive deals, enhancing customer support and service consistency could elevate customer satisfaction.
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Decided to stay in Atlantic City on short notice. Booking was easy and I got great prices@ Harrah's. Confirmation was sent promptly
Very simple booking. Recommended. Will use them again for future bookings
Clean and nice people. The people in the front desk was very helpful and they help me get whatever help I needed.
Simple process, immediate confirmation email, follow through.
Great overall and would recommend to others to use.
No issues I was directed here from trivago. Just your average site.
Great stay, friendly staff, pet friendly, quiet, comfy beds, clean
No issues with booking! Excited for our visit soon
My stay was very enjoyable. The room was clean, staff was professional.
I got lucky this time. The Price I paid for a nice hotel The room is updated, clean, and has Lots of space. The Parking is $6. Few minor stuff: no refrigerator, the shower glass door keeps falling, the shower water does not have a lot of pressure and the sink only has hit water.
I was easy to book on a side and cheaper than the others
Quick and Easy booking and hotel finding. Thank you!
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The site offer a great price and it was a fast experience
Very easy and great value looking forward to traveling
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- Sitejabber’s sole mission is to increase online transparency for buyers and businesses
- Sitejabber has helped over 200M buyers make better purchasing decisions online
- Suspicious reviews are flagged by our algorithms, moderators, and community members