HostGator

The price has gone up dramatically over the past couple of years. I've paid the full amount every year, but this year it went up even more, and it's getting out of hand. New customers get 75-80% off, while long term customers get nothing.

I contact customer support and they offered me the "best deal" they could, which was insignificant, and still nowhere near what a new customer gets it for. I've been with Hostgator for over a decade, but plan on leaving as soon as possible.

Our website was taken down without notice. We need this corrected ASAP
We have been with HostGator for close to 20 years. Overseas Tech Support
Is not knowledgeable of sympathetic of issues at hand and the seriousness of this issue. Our Business is completely shut down without our data. Had to call sales dept to get tech support in the USA spent 4 hours yesterday trying to get this issue resolved and the calls were either drop or i was hung up on after 30-40 minutes on hold waiting 3 times. Please call me *******059 to see how we can at least do a temporary fix so we can pull our data out. We are losing our google #1 rankings that took years to obtain.

I've been using HostGator to host 2 of my websites for over 3 years. It's been a great experience. I'm not super techy, so I have to often contact their customer support. And they come through each time. The response time is fast and the service is efficient. They send payment reminders on time too, but everyone does that. The hosting and domains are reliable as well. Haven't had any problems so far. Hope to continue with them for a long time if they can maintain their services.

These guys became market leaders on good support and customer care. A while back they were acquired in a buyout and since then their attitude has dropped off a cliff. They do not support ticket system any more and if you wish to wait on the phone for 1+ hour waiting on their phone support I wish you luck. I had been a happy client for 10 + years but earlier this year they put their prices up, did not advise me and then just charged my paypal account the 30% increase without my consent. When I questioned them they said oh we notified everyone via their online blog. Avoid them like the plague!

I am happy with Hostgator and the service and reminders. The support chat line is the best help and i use it when stuck or the site is down or I have made an error. I don't know what i would do without that.

I paid for the migrations but. After the migration contact didn't work. So I have to create website just wasted money paid $499
But, I created new website it's working good now

I always find the support team very helpful. They always offer timely solution and resolve promptly which I like most. Support does counsel in value added features to run my business. As an industry expert, it hells us a lot who are just new in content writing. It would be good if they could build product like AI tools on business and automation.

I have different domains and websites from various providers, but Hostgator is my go-to one. Their customer service is unmatched by any other service provider.
Thank you to all the hardworking customers care service people for making the experience much smoother.

Working with Hostgator is very nice. I am always got positive and full time priority of my tickets that make me feel so happy and satisfied.
Appreciate the team and technical staff who are very knowledgeable and supportive.
Thank you.
Abdul.

The free Website Builder enabled me to create a site that is much better than one I might have built by writing code myself in HTML, etc. - 10 times better. That saved me so many hours of work, and it was fun to use. And the low price for a 3-year subscription was very helpful as well.