Hop2Reviews 308

1. It was 3 bucks cheaper but many hidden charges
2. Every inquiry (cancel, refund, itinerary change), has to be done by phone calls and cant be done on the website. Although the website and customer service said "click xxx on the website once you submit that request everything will be executed through phone calls. The phone calls are long and a couple of times they happen at 2:30 am my time
3. I bought "flexible tickets" with $62 fees but it does not mean I can change my flights with no fee. Despite the website saying:
"Flexible tickets (also called 'Flexi flights' and 'open tickets') are named due to their special allowances and perks. For example, when purchasing a flexible ticket option, you automatically get the opportunity to make changes to the booked flight departure date and time without being overcharged by airlines."

And

"How You Can Benefit from This Option
If you wish to rebook a ticket to another departure date or time, you'll only pay the difference for the new fare.
When the price of the new booking is the same or even lower than the previous one, you'll not have to pay any costs.
There's no need to cover any additional charges, such as airline or processing fees, to make date or time changes.

The customer service told me:
"Dexter:
For making the changes there will be the fees that will be apply, fare difference exchange fee and airline penalty "

4. The agent are never friendly and often not professional. Once I canceled my flight due to family emergency and booked a new one. I got $15 refund offered through their website during the cancellation and later they called and basically rejected their own offer and told me Im not gonna get any refund. I asked why because the website said it will give me $15. The agent said" Ma'am, ma'am its my job to tell you" "I told you I will change you ticket why did you cancel" speaking as if I was a child.

In little time, I was able to receive the finest deal!
Ruth was quite helpful over the phone, carefully listening to my needs and swiftly delivering a variety of options to my mailbox. She started by asking whether I had any problems, and then she walked me through the booking procedure. I was blown away with the service and would enthusiastically suggest it to others.

It's a good thing I went with hop2 travel. Their assistance was critical and timely during the commotion caused by all of the cancelled flights.
My family and I were stranded in another country. They swiftly found us another ticket, which was a little more expensive but got us home safely.

I booked a trip to Greece they paid for my first 2 flights but not the 3rd one. I got all the way to Athens which is 1 flight away from my final destination chania greece and my flight was canceled. I went to the airlines desk in Athens and was told hop 2 didn't pay for my flight so it was canceled and I would have to pay for another to get there and get back to Athens. Hop 2 will not refund me my money because they say this isn't possible. So now I am out the money I gave them to book my flight in the first place and the extra I had to pay for the new flights. Worst customer service ever. DO NOT USE THEM

It took roughly 30 minutes for me to choose and pay for a last-minute reservation. It's really quick and easy to use.
I opted to book since I was offered a good rate. I'm satisfied thus far.

Hop2 is quite responsive. I just sent them an email detailing my problem, and one of their representatives swiftly answered my call.
My problem was handled in a short amount of time.

Darren is an excellent travel consultant. He made my life easier by allowing me to pay for the tickets using a rate-based system. This is my favourite form of ticket purchase. It comes with my highest recommendation.

Wilson is an expert at finding the most affordable tickets. He can combine flights from many carriers in a couple of minutes. I highly suggest you to call hop2 and ask for Wilson's assistance. This might save you money if you're traveling internationally.

I've used hop2 twice and both times had a great time. Their representatives are well-educated, speak English fluently, are courteous, and genuinely want to help. They informed me of the existing situation and warned me about the potential consequences of Covid-19.

I look at up a ticket at skyscanner and come up on the search hope2.Com, i book a ticket and cancelled it before 24hr, i got charged $800 for cancellation fees, and i never get the refund back, for that reason i don't why skyscanner still work with hope2.Com, never buy a flight ticket from hop2.Com, the scammed me $3000, and they will always told you that could not process the refund back in account that the get money out the only option is to send you a paper check, and you will never gonna get that paper check, for my advices never and ever book a flight ticket from hope2.Com, the agents are mean and rude ever time i called them and explain my situation they always said "sorry nothing we can do about it". I do have a family to take care and only thing that i wanted was my money back nothing at all from them, my friends never and ever book a flight ticket from hop2.Com you will end up be in same situation and lose your money.

My flight was scheduled for August, but it was canceled before the scheduled departure date due to some sort of lockdown. Hop2 gave me credit on my account that I may use whenever I want. Thank you very much for your assistance.

Laurie was entirely honest in her replies to all of my inquiries.
I enquired about the return conditions as well as the few negative reviews, and received a thoughtful response.
I understand that these are exceptional times, and that getting a refund takes time; nevertheless, this is true of practically every company, not just travel companies.

This is where I go to check and buy aircraft tickets. Beth has lately been quite helpful, providing one of the greatest alternatives on the market; by booking through her, I was able to save a large amount of money.

I received virtually all of the money refunded for the canceled fares, with the exception of a few small payment expenses. The organization responded quickly to my request; nonetheless, the response time may be shorter; however, the service was good overall.

I purchased ticket to Nice France Saturday. I never received a ticket after two days, only docs that were NOT TICKETS. Tuesday I got sick and cancelled trip. NO REFUNDS! BEWARE - THIS IS A. COM to cheat you out of your money. Keep Away!

Lara was kind and helpful. She established in me a great degree of faith in their organization, and if my trip goes well, I will most likely employ their services again.

You may save a lot of time and money by booking with this company. If everything goes smoothly on my vacation, I will definitely hire them again in the future.

Customer service that is second to none. STRONGLY RECOMMEND!
I'm pleased I took the leap and tried this service. I was able to save a significant amount of money.