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HomaryReviews 990

4.6

From the business

Homary is the ultimate destination for various outdoor covering solutions. Our unique selling points are affordability and high quality, offering a wide range of sizes and stylish designs at the best prices.

Over the past three years, Homary has established a thriving customer base and strong global presence in the United States, the United Kingdom, France, Germany, and other European countries, as well as in Australia. With recent expansions in the UK and global shipping capabilities, our goal is to simplify outdoor maintenance for both brands and consumers.

We take pride in connecting with over 100,000 direct customers, hospitality leaders, and globally renowned brands such as The Ritz-Carlton Hotels and Resorts, Pratt & Whitney, InterContinental Hotels & Resorts, Hyatt Hotels Corporation, Heritage Hotels and Resorts, Inc., Royal Sonesta Hotel, Westin Hotels & Resorts, Mackinac Island, Magna International, Six Flags Entertainment Corporation, Walt Disney Resorts, Smokin Brothers, Magnolia Porch Swings, and many more, who trust Homary to meet their diverse covering needs.

Our product portfolio includes a variety of items such as patio furniture (sofa beds, loungers, L-shaped sectional sofas, chairs, curved sofas, dining sets), grills, kitchen islands, fire pits, industrial requirements, speakers and fountains, statues, boats, and other miscellaneous household equipment. We also accept special requests for custom and personalized covers by adding logos, designs, or images to any type of cover.

To learn more about our products, please visit our website.


homary.com
San Leandro, CA, United States
+113
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Homary Reviews Summary

The company has garnered a strong reputation for its responsive and helpful customer service, with numerous customers praising representatives for their professionalism and efficiency in addressing concerns. Many reviews highlight the quality and craftsmanship of the products, contributing to overall customer satisfaction. However, there are recurring issues related to product damage during shipping and delays in receiving replacements, which can lead to frustration. While the customer service team effectively resolves these issues, the time taken for replacements can be a concern. Overall, the sentiment reflects a commitment to customer care, despite some operational challenges.

This summary is generated by AI, based on text from customer reviews

Florida
1 review
0 helpful votes
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Helpful
July 2, 2024

Customer support was helpful with my issue via the live chat.

Date of experience: June 22, 2024
Mark J. — Homary Rep
over a year old

Thank you for taking your precious time to leave your review and for recognizing our amazing team, Customer, and we can define your review as exquisite!

Thank you not only for entrusting us with your stay, but for taking the time to let others know about your experience.

We look forward to welcoming you back again soon!

Whatsapp:+1-909-808-9057
Email us: service@homary.com
Call us: +1-888-603-9888 / +44-808-175-1919 (Toll-free within the US and UK)

GB
1 review
0 helpful votes
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Customer Support - Queenie
June 30, 2024

We had a query about our order and Queenie was super helpful and informative.

Thank you Queenie

Date of experience: June 20, 2024
Mark J. — Homary Rep
over a year old

Thank you for taking your precious time to leave your review and for recognizing our amazing team, Customer, and we can define your review as exquisite!

Thank you not only for entrusting us with your stay, but for taking the time to let others know about your experience.

We look forward to welcoming you back again soon!

Whatsapp:+1-909-808-9057
Email us: service@homary.com
Call us: +1-888-603-9888 / +44-808-175-1919 (Toll-free within the US and UK)

New Jersey
1 review
0 helpful votes
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Excellent custom service
June 30, 2024

Morgan was very helpful and help me find answers and guide me on website

Date of experience: June 20, 2024
Mark J. — Homary Rep
over a year old

It warms our hearts to hear such amazing feedback, Customer.

Furthermore, we really appreciate you taking the time out to share your experience with us — and we agree, Morgan is truly a gem to have on our team! We count ourselves lucky for customers like you.

We look forward to working with you again in the future!

Homary social engagement team:)

Whatsapp:+1-909-808-9057
Email us: service@homary.com
Call us: +1-888-603-9888 / +44-808-175-1919 (Toll-free within the US and UK)

Texas
1 review
0 helpful votes
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Very helpful.
June 30, 2024

Morgan was super helpful in answering my questions. Thank you!

Date of experience: June 20, 2024
Mark J. — Homary Rep
over a year old

Thank you for taking the time to share your experience with us! We're over the moon to hear that you’re happy, Customer.

Furthermore, we really appreciate you taking the time out to share your experience with us — and we agree, Morgan is truly a gem to have on our team! We count ourselves lucky for customers like you.

We look forward to working with you again in the future!

Homary social engagement team:)

Whatsapp:+1-909-808-9057
Email us: service@homary.com
Call us: +1-888-603-9888 / +44-808-175-1919 (Toll-free within the US and UK)

Germany
1 review
0 helpful votes
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I liked buying the items from you very good sociable welcome I advise you all that it is a very good site for purchases and they are so fast thank you Jason for your welcome and the time you give to customers

Date of experience: June 19, 2024
Mark J. — Homary Rep
over a year old

Thank you very much for taking the time to provide us with a five-star review! We are delighted to hear about your positive experience with our product. Your valuable feedback is greatly appreciated and serves as a tremendous source of motivation for our team.

The utmost effort is made to deliver exceptional service, and we are thrilled to learn that we have met your expectations. Should there be any further measures we can take to enhance your experience or if you have any suggestions for improvement, please do not hesitate to inform us.

Thank you once again for selecting our services. We eagerly anticipate the opportunity to continue serving you in the future.

Whatsapp:+1-909-808-9057
Email us: service@homary.com
Call us: +1-888-603-9888 / +44-808-175-1919 (Toll-free within the US and UK)

Georgia
1 review
0 helpful votes
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Quick Customer service response
June 29, 2024

I ordered and my new user coupon applies originally and disappeared at checkout. Homary customer service immediately resolved the issue.

Date of experience: June 19, 2024
Mark J. — Homary Rep
over a year old

Thank you for taking your precious time to leave your review and for recognizing our amazing team, Customer, and we can define your review as exquisite!

Thank you not only for entrusting us with your stay, but for taking the time to let others know about your experience.

We look forward to welcoming you back again soon!

Whatsapp:+1-909-808-9057
Email us: service@homary.com
Call us: +1-888-603-9888 / +44-808-175-1919 (Toll-free within the US and UK)

Ireland
1 review
0 helpful votes
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👌
June 29, 2024

Fantastic help and service, fast reply problem solved

Date of experience: June 19, 2024
Mark J. — Homary Rep
over a year old

Thank you for taking your precious time to leave your review and for recognizing our amazing team, Customer, and we can define your review as exquisite!

Thank you not only for entrusting us with your stay, but for taking the time to let others know about your experience.

We look forward to welcoming you back again soon!

Whatsapp:+1-909-808-9057
Email us: service@homary.com
Call us: +1-888-603-9888 / +44-808-175-1919 (Toll-free within the US and UK)

France
1 review
0 helpful votes
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Plus que PARFAIT
June 29, 2024

Je n'ai que des compliments à faire sur tous les plans. 5* ++++

Date of experience: June 18, 2024
Mark J. — Homary Rep
over a year old

Thank you for taking your precious time to leave your review and for recognizing our amazing team, Customer, and we can define your review as exquisite!

Thank you not only for entrusting us with your stay, but for taking the time to let others know about your experience.

We look forward to welcoming you back again soon!

Whatsapp:+1-909-808-9057
Email us: service@homary.com
Call us: +1-888-603-9888 / +44-808-175-1919 (Toll-free within the US and UK)

Germany
1 review
0 helpful votes
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Very nice
June 28, 2024

Elle a resolu mon probleme. Tres gentille et à l'écoute.

Date of experience: June 17, 2024
Mark J. — Homary Rep
over a year old

Many thanks for taking the time to leave us a 5-star rating – it's much appreciated!

We will share this with the store team to let them know how we are doing.

If there's anything we can do to improve our offering, please let us know!

Whatsapp:+1-909-808-9057
Email us: service@homary.com
Call us: +1-888-603-9888 / +44-808-175-1919 (Toll-free within the US and UK)

Massachusetts
1 review
0 helpful votes
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Prompt and profesional
June 27, 2024

I asked for order status and forgot that I ordered this under another user name.

Date of experience: June 17, 2024
Mark J. — Homary Rep
over a year old

Thank you for taking your precious time to leave your review and for recognizing our amazing team, Customer, and we can define your review as exquisite!

Thank you not only for entrusting us with your stay, but for taking the time to let others know about your experience.

We look forward to welcoming you back again soon!

Whatsapp:+1-909-808-9057
Email us: service@homary.com
Call us: +1-888-603-9888 / +44-808-175-1919 (Toll-free within the US and UK)

GB
1 review
0 helpful votes
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Very Good service
June 27, 2024

Very swift resolution to my problem, instant feedback and desire to help.

Date of experience: June 17, 2024
Mark J. — Homary Rep
over a year old

Thank you for taking your precious time to leave your review and for recognizing our amazing team, Customer, and we can define your review as exquisite!

Thank you not only for entrusting us with your stay, but for taking the time to let others know about your experience.

We look forward to welcoming you back again soon!

Whatsapp:+1-909-808-9057
Email us: service@homary.com
Call us: +1-888-603-9888 / +44-808-175-1919 (Toll-free within the US and UK)

Minnesota
1 review
0 helpful votes
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Morgan was so good and patient
June 27, 2024

Loved my first experience interacting with Morgan who helped me navigate through the site and the products seamlessly. He was very patient with me all through.

Date of experience: June 17, 2024
Mark J. — Homary Rep
over a year old

Thank you for taking the time to share your wonderful experience with us! We're thrilled to hear that you're satisfied, Customer.

Additionally, we sincerely appreciate you taking the time to share your thoughts — and we agree, our team member Morgan is truly a valuable asset! We feel fortunate to have customers like you.

We look forward to serving you again soon!

Homary Social Engagement Team:)

Whatsapp:+1-909-808-9057
Email us: service@homary.com
Call us: +1-888-603-9888 / +44-808-175-1919 (Toll-free within the US and UK)

GB
1 review
0 helpful votes
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Product details help
June 27, 2024

Very prompt and satisfactory reply and super useful

Date of experience: June 17, 2024
Mark J. — Homary Rep
over a year old

Thank you for your wonderful review and for acknowledging the dedication of our amazing team, customer. We truly value your feedback and are thrilled to know you had a memorable shopping experience with us.

We appreciate your trust in choosing Homary for your furniture purchases and for taking the time to share your experience with the wider community. Your kind words encourage us to keep striving for excellence.

We look forward to serving you again in the near future!

Whatsapp:+1-909-808-9057
Email: service@homary.com
Call us: +1-888-603-9888 / +44-808-175-1919 (Toll-free within the US and UK)

Michigan
1 review
0 helpful votes
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Rhythm is awesome!
June 27, 2024

I called and inquired about the status of an item that I purchased. Rhythm answered my questions quickly and accurately, and gave me peace of mind regarding my order. I appreciate all of Rhythm's help AND kindness. Top tier 5-star customer service. 🙂

Date of experience: June 17, 2024
Mark J. — Homary Rep
over a year old

It warms our hearts to hear such amazing feedback, Customer.

Furthermore, we really appreciate you taking the time out to share your experience with us — and we agree, Rhythm is truly a gem to have on our team! We count ourselves lucky for customers like you.

We look forward to working with you again in the future!

Homary social engagement team:)

Whatsapp:+1-909-808-9057
Email us: service@homary.com
Call us: +1-888-603-9888 / +44-808-175-1919 (Toll-free within the US and UK)

Virginia
1 review
0 helpful votes
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Great Job Resolving the issue
June 27, 2024

Rep, understands the issue clearly and resolved it quickly.

Date of experience: June 17, 2024
Mark J. — Homary Rep
over a year old

Thank you for taking your precious time to leave your review and for recognizing our amazing team, Customer, and we can define your review as exquisite!

Thank you not only for entrusting us with your stay, but for taking the time to let others know about your experience.

We look forward to welcoming you back again soon!

Whatsapp:+1-909-808-9057
Email us: service@homary.com
Call us: +1-888-603-9888 / +44-808-175-1919 (Toll-free within the US and UK)

Tennessee
1 review
0 helpful votes
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Help with plumbing question
June 27, 2024

My chat experience was stellar. The response was fast, helpful, accurate!

Date of experience: June 17, 2024
Mark J. — Homary Rep
over a year old

Thank you for your wonderful review and for acknowledging the dedication of our amazing team, customer. We truly value your feedback and are thrilled to know you had a memorable shopping experience with us.

We appreciate your trust in choosing Homary for your furniture purchases and for taking the time to share your experience with the wider community. Your kind words encourage us to keep striving for excellence.

We look forward to serving you again in the near future!

Whatsapp:+1-909-808-9057
Email: service@homary.com
Call us: +1-888-603-9888 / +44-808-175-1919 (Toll-free within the US and UK)

Florida
1 review
0 helpful votes
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Good after sales service
June 27, 2024

Very good attention from your representative, the product came damaged and the offer return or change it.

Date of experience: June 17, 2024
Mark J. — Homary Rep
over a year old

Thank you for taking your precious time to leave your review and for recognizing our amazing team, Customer, and we can define your review as exquisite!

Thank you not only for entrusting us with your stay, but for taking the time to let others know about your experience.

We look forward to welcoming you back again soon!

Whatsapp:+1-909-808-9057
Email us: service@homary.com
Call us: +1-888-603-9888 / +44-808-175-1919 (Toll-free within the US and UK)

Wisconsin
1 review
0 helpful votes
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Order
June 26, 2024

Made the order replace for the 2 chair and easy and nice conversation

Date of experience: June 16, 2024
Mark J. — Homary Rep
over a year old

Thank you for taking your precious time to leave your review and for recognizing our amazing team, Customer, and we can define your review as exquisite!

Thank you not only for entrusting us with your stay, but for taking the time to let others know about your experience.

We look forward to welcoming you back again soon!

Whatsapp:+1-909-808-9057
Email us: service@homary.com
Call us: +1-888-603-9888 / +44-808-175-1919 (Toll-free within the US and UK)

New York
1 review
0 helpful votes
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Assistance cancelling order
June 25, 2024

Very easy to cancel order, virtual assistance was quick and efficient.

Date of experience: June 15, 2024
Mark J. — Homary Rep
over a year old

Many thanks for taking the time to leave us a 5-star rating – it's much appreciated!

We will share this with the store team to let them know how we are doing.

If there's anything we can do to improve our offering, please let us know!

Whatsapp:+1-909-808-9057
Email us: service@homary.com
Call us: +1-888-603-9888 / +44-808-175-1919 (Toll-free within the US and UK)

Michigan
1 review
0 helpful votes
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Hans was super helpful.
June 25, 2024

Hans verified that my order was still in transit. Very helpful and easy to chat with.

Date of experience: June 15, 2024
Mark J. — Homary Rep
over a year old

It warms our hearts to hear such amazing feedback, Customer.

Furthermore, we really appreciate you taking the time out to share your experience with us — and we agree, Hans is truly a gem to have on our team! We count ourselves lucky for customers like you.

We look forward to working with you again in the future!

Homary social engagement team:)

Whatsapp:+1-909-808-9057
Email us: service@homary.com
Call us: +1-888-603-9888 / +44-808-175-1919 (Toll-free within the US and UK)