From the business
Homary is the ultimate destination for various outdoor covering solutions. Our unique selling points are affordability and high quality, offering a wide range of sizes and stylish designs at the best prices.
Over the past three years, Homary has established a thriving customer base and strong global presence in the United States, the United Kingdom, France, Germany, and other European countries, as well as in Australia. With recent expansions in the UK and global shipping capabilities, our goal is to simplify outdoor maintenance for both brands and consumers.
We take pride in connecting with over 100,000 direct customers, hospitality leaders, and globally renowned brands such as The Ritz-Carlton Hotels and Resorts, Pratt & Whitney, InterContinental Hotels & Resorts, Hyatt Hotels Corporation, Heritage Hotels and Resorts, Inc., Royal Sonesta Hotel, Westin Hotels & Resorts, Mackinac Island, Magna International, Six Flags Entertainment Corporation, Walt Disney Resorts, Smokin Brothers, Magnolia Porch Swings, and many more, who trust Homary to meet their diverse covering needs.
Our product portfolio includes a variety of items such as patio furniture (sofa beds, loungers, L-shaped sectional sofas, chairs, curved sofas, dining sets), grills, kitchen islands, fire pits, industrial requirements, speakers and fountains, statues, boats, and other miscellaneous household equipment. We also accept special requests for custom and personalized covers by adding logos, designs, or images to any type of cover.
To learn more about our products, please visit our website.
Homary Reviews Summary
The company has garnered a strong reputation for its responsive and helpful customer service, with numerous customers praising representatives for their professionalism and efficiency in addressing concerns. Many reviews highlight the quality and craftsmanship of the products, contributing to overall customer satisfaction. However, there are recurring issues related to product damage during shipping and delays in receiving replacements, which can lead to frustration. While the customer service team effectively resolves these issues, the time taken for replacements can be a concern. Overall, the sentiment reflects a commitment to customer care, despite some operational challenges.
This summary is generated by AI, based on text from customer reviews
We had a total loss house fire and are building a new house. I needed a shower (del 2/ 3 weeks) that Homary sells. The warehouse that delivers to my area code was out of stock with a 12 week lead time which is beyond my timeframe for the build. Morgan helped me with possibly getting the shower from a different warehouse. On top of all of this panic on my part, Morgan helped me through the live chat, email, issued case number, etc. for I am old and foreign to technology! Thank you so much Morgan!
Morgan was awesome! He answered my questions and was very personal and professional!
Thank you for taking the time to share your wonderful experience with us! We're thrilled to hear that you're satisfied, Customer.
Additionally, we sincerely appreciate you taking the time to share your thoughts — and we agree, our team member Morgan is truly a valuable asset! We feel fortunate to have customers like you.
We look forward to serving you again soon!
Homary Social Engagement Team:)
Whatsapp：+1-909-808-9057
Email us: service@homary.com
Call us: +1-888-603-9888 / +44-808-175-1919 (Toll-free within the US and UK)
Fast response! Love it! I had an error on my order and morgan was quick to help
It warms our hearts to hear such amazing feedback, Customer.
Furthermore, we really appreciate you taking the time out to share your experience with us — and we agree, Morgan is truly a gem to have on our team! We count ourselves lucky for customers like you.
We look forward to working with you again in the future!
Homary social engagement team：）
Whatsapp：+1-909-808-9057
Email us: service@homary.com
Call us: +1-888-603-9888 / +44-808-175-1919 (Toll-free within the US and UK)
Took care of my issue easily and solved the problem
Thank you for taking your precious time to leave your review and for recognizing our amazing team, Customer, and we can define your review as exquisite!
Thank you not only for entrusting us with your stay, but for taking the time to let others know about your experience.
We look forward to welcoming you back again soon!
Whatsapp：+1-909-808-9057
Email us: service@homary.com
Call us: +1-888-603-9888 / +44-808-175-1919 (Toll-free within the US and UK)
If I could give 0 stars I would
If I could give 0 stars I would! What a scam horrible customer service, cheap products, SCAM BUYERS BEWARE! They stole 2500 from us and won't make good! Delayed our project for months amidst making us jump through hoops to send pictures, videos, etc with promises to refund 100%. We followed every request and still to day nothing! First email sent May 7th! STAY AWAY DO NOT ORDER! Over priced for horrible quality!
Thank you for taking your precious time to leave your review, Customer.
We understand your frustration, and we sincerely apologize for any inconvenience caused to you, and please accept our sincere apologies.
We will start an investigation on your case, and a proper solution will surely be provided to you, since you are our priority, and we would like to make you satisfied and receive a good customer service.
Homary social engagement team.
I have been very impressed by the help so far as a upcoming holiday I was concerned about my delivery
A gentle man HENRY COOPER customer services has been most helpfull. In sorting out a dispatch date.
Thank you for taking the time to share your experience with us! We're over the moon to hear that you’re happy, Customer.
Furthermore, we really appreciate you taking the time out to share your experience with us — and we agree, Henry is truly a gem to have on our team! We count ourselves lucky for customers like you.
We look forward to working with you again in the future!
Homary social engagement team：）
Whatsapp：+1-909-808-9057
Email us: service@homary.com
Call us: +1-888-603-9888 / +44-808-175-1919 (Toll-free within the US and UK)
Very helpful chat with rep on the status of my order.
Thank you for your wonderful review and for acknowledging the dedication of our amazing team, customer. We truly value your feedback and are thrilled to know you had a memorable shopping experience with us.
We appreciate your trust in choosing Homary for your furniture purchases and for taking the time to share your experience with the wider community. Your kind words encourage us to keep striving for excellence.
We look forward to serving you again in the near future!
Whatsapp：+1-909-808-9057
Email: service@homary.com
Call us: +1-888-603-9888 / +44-808-175-1919 (Toll-free within the US and UK)
J'ai fait un excellent achat de toilette intelligente, j'ai eu un souci lors de l'installation, Spencer du service après vente m'a été d'une grande aide, merci beaucoup pour votre professionnalisme.
Thank you for taking the time to share your wonderful experience with us! We're thrilled to hear that you're satisfied, Customer.
Additionally, we sincerely appreciate you taking the time to share your thoughts — and we agree, our team member Spencer is truly a valuable asset! We feel fortunate to have customers like you.
We look forward to serving you again soon!
Homary Social Engagement Team:)
Whatsapp：+1-909-808-9057
Email us: service@homary.com
Call us: +1-888-603-9888 / +44-808-175-1919 (Toll-free within the US and UK)
Good service and they're so patient to help me.
Thank you.
Thank you for taking your precious time to leave your review and for recognizing our amazing team, Customer, and we can define your review as exquisite!
Thank you not only for entrusting us with your stay, but for taking the time to let others know about your experience.
We look forward to welcoming you back again soon!
Whatsapp：+1-909-808-9057
Email us: service@homary.com
Call us: +1-888-603-9888 / +44-808-175-1919 (Toll-free within the US and UK)
Morgan answered with all the questions I asked and he was very nice and quick. It is one of the best customer services I had recently.
I will write a review for a table once delivered.
Thank you for taking the time to share your wonderful experience with us! We're thrilled to hear that you're satisfied, Customer.
Additionally, we sincerely appreciate you taking the time to share your thoughts — and we agree, our team member Morgan is truly a valuable asset! We feel fortunate to have customers like you.
We look forward to serving you again soon!
Homary Social Engagement Team:)
Whatsapp：+1-909-808-9057
Email us: service@homary.com
Call us: +1-888-603-9888 / +44-808-175-1919 (Toll-free within the US and UK)
Sav très réactif et compétent. Ils ont résolus mon soucis rapidement.
Thank you for your wonderful review and for acknowledging the dedication of our amazing team, customer. We truly value your feedback and are thrilled to know you had a memorable shopping experience with us.
We appreciate your trust in choosing Homary for your furniture purchases and for taking the time to share your experience with the wider community. Your kind words encourage us to keep striving for excellence.
We look forward to serving you again in the near future!
Whatsapp：+1-909-808-9057
Email: service@homary.com
Call us: +1-888-603-9888 / +44-808-175-1919 (Toll-free within the US and UK)
Two bedroom side tables are attractive (lovely shade of dusky pink) and much higher quality than I would have expected for the price.
Thank you very much for taking the time to provide us with a five-star review! We are delighted to hear about your positive experience with our product. Your valuable feedback is greatly appreciated and serves as a tremendous source of motivation for our team.
The utmost effort is made to deliver exceptional service, and we are thrilled to learn that we have met your expectations. Should there be any further measures we can take to enhance your experience or if you have any suggestions for improvement, please do not hesitate to inform us.
Thank you once again for selecting our services. We eagerly anticipate the opportunity to continue serving you in the future.
Whatsapp：+1-909-808-9057
Email us: service@homary.com
Call us: +1-888-603-9888 / +44-808-175-1919 (Toll-free within the US and UK)
Very thorough and provided good information. We are interested in a homary bidet toilet. Difficult to make purchase without seeing product but chat was very helpful.
Thank you for your wonderful review and for acknowledging the dedication of our amazing team, customer. We truly value your feedback and are thrilled to know you had a memorable shopping experience with us.
We appreciate your trust in choosing Homary for your furniture purchases and for taking the time to share your experience with the wider community. Your kind words encourage us to keep striving for excellence.
We look forward to serving you again in the near future!
Whatsapp：+1-909-808-9057
Email: service@homary.com
Call us: +1-888-603-9888 / +44-808-175-1919 (Toll-free within the US and UK)
We got everything all set and a new table top is coming in a few days.
Thank you for taking your precious time to leave your review and for recognizing our amazing team, Customer, and we can define your review as exquisite!
Thank you not only for entrusting us with your stay, but for taking the time to let others know about your experience.
We look forward to welcoming you back again soon!
Whatsapp：+1-909-808-9057
Email us: service@homary.com
Call us: +1-888-603-9888 / +44-808-175-1919 (Toll-free within the US and UK)
He very nice and patient to service for my issues thanks you so much
Thank you for taking your precious time to leave your review and for recognizing our amazing team, Customer, and we can define your review as exquisite!
Thank you not only for entrusting us with your stay, but for taking the time to let others know about your experience.
We look forward to welcoming you back again soon!
Whatsapp：+1-909-808-9057
Email us: service@homary.com
Call us: +1-888-603-9888 / +44-808-175-1919 (Toll-free within the US and UK)
Yasmine was very efficient and handled the situation. I just wish I could have gotten a transcript of our conversation to refer back to if need be about this cancelled order.
Thank you for taking the time to share your experience with us! We're over the moon to hear that you’re happy, Customer.
Furthermore, we really appreciate you taking the time out to share your experience with us — and we agree, Yasmine is truly a gem to have on our team! We count ourselves lucky for customers like you.
We look forward to working with you again in the future!
Homary social engagement team：）
Whatsapp：+1-909-808-9057
Email us: service@homary.com
Call us: +1-888-603-9888 / +44-808-175-1919 (Toll-free within the US and UK)
Person who helped me was efficient, helpful and responsive. Gave me exactly the support I needed. Thank you and Homary!
Thank you for taking your precious time to leave your review and for recognizing our amazing team, Customer, and we can define your review as exquisite!
Thank you not only for entrusting us with your stay, but for taking the time to let others know about your experience.
We look forward to welcoming you back again soon!
Whatsapp：+1-909-808-9057
Email us: service@homary.com
Call us: +1-888-603-9888 / +44-808-175-1919 (Toll-free within the US and UK)
I had particular questions about the dimensions of the sofa sectional that I ordered. The diagram is somewhat confusing, but Jason was able to explain it to me very well and provide examples of the differences. I was somewhat concerned about being scammed too because I've had unpleasant experiences before with trying to order online, but I have been assured that everything is aboveboard.
Jason answers all my questions in a timely manners and is very patience and courteous with his explanations.
It warms our hearts to hear such amazing feedback, Customer.
Furthermore, we really appreciate you taking the time out to share your experience with us — and we agree, Jason is truly a gem to have on our team! We count ourselves lucky for customers like you.
We look forward to working with you again in the future!
Homary social engagement team：）
Whatsapp：+1-909-808-9057
Email us: service@homary.com
Call us: +1-888-603-9888 / +44-808-175-1919 (Toll-free within the US and UK)
Bought a TV console but received a Bath tub. I left a message to them. And immediately they reach out through emails and calls until the wrong item was picked up and mine shipped. Even after I received my shipment, Henry kept calling to ensure that I was satisfied with my delivery.
Thank you for taking the time to share your experience with us! We're over the moon to hear that you’re happy, Customer.
Furthermore, we really appreciate you taking the time out to share your experience with us — and we agree, Henry is truly a gem to have on our team! We count ourselves lucky for customers like you.
We look forward to working with you again in the future!
Homary social engagement team：）
Whatsapp：+1-909-808-9057
Email us: service@homary.com
Call us: +1-888-603-9888 / +44-808-175-1919 (Toll-free within the US and UK)
I recently purchased an item from Homary and was worried when I realised, I needed to change the delivery address after placing my order. When I reached out and chatted with Jenny, she responded promptly and changed my address. Jenny was professional, courteous, and genuinely cared about resolving my issue. I am incredibly grateful for her assistance and the exceptional level of service provided. Finding a company that goes above and beyond for its customers is rare, and Homary has undoubtedly exceeded my expectations. I highly recommend them to anyone seeking a hassle-free shopping experience with top-notch customer service.
It warms our hearts to hear such amazing feedback, Customer.
Furthermore, we really appreciate you taking the time out to share your experience with us — and we agree, Jenny is truly a gem to have on our team! We count ourselves lucky for customers like you.
We look forward to working with you again in the future!
Homary social engagement team：）
Whatsapp：+1-909-808-9057
Email us: service@homary.com
Call us: +1-888-603-9888 / +44-808-175-1919 (Toll-free within the US and UK)
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- Sitejabber’s sole mission is to increase online transparency for buyers and businesses
- Sitejabber has helped over 200M buyers make better purchasing decisions online
- Suspicious reviews are flagged by our algorithms, moderators, and community members
It warms our hearts to hear such amazing feedback, Customer.
Furthermore, we really appreciate you taking the time out to share your experience with us — and we agree, Morgan is truly a gem to have on our team! We count ourselves lucky for customers like you.
We look forward to working with you again in the future!
Homary social engagement team：）
Whatsapp：+1-909-808-9057
Email us: service@homary.com
Call us: +1-888-603-9888 / +44-808-175-1919 (Toll-free within the US and UK)