HOLY HYDROGEN has a rating of 2.8 stars from 197 reviews, indicating that most customers are generally dissatisfied with their purchases. HOLY HYDROGEN ranks 7th among Water Filter sites.
The science documentation clearly proves the values. The network of users supports the values. Holy Hydrogen support is excellent. The Lourdes Hydrofix system superior in design. Exceptionally easy to use.
This is such a nice experience. Out of so many appliances I have purchased over the last 45 years or so, I find this is the most satisfying machine I have ever bought.
It is simple to prepare the first use with all the clear and concise instructions from the manual. The manufacturer is very detailed and meticulous and even the packaging probably reflects the quality of the machine as well.
This machine design is excellent and it looks very nice in my kitchen.
I look forward to be enjoying good health drinking and inhaling hydrogen from this machine for many years to come.
Please convey my appreciation to all who make it possible for us to make our own hydrogen water in the comfort and convenience of our own home or office inexpensively. This is one of the best investments in my life.
Thank you so much.
Thorough, upbeat, lady was attentive and answered all my questions. I was delighted with the customer service in addition to liking the product.
Thank you for your kindness. I'm sorry I don't remember your name.
Great! Ryryryryryryryryryryryryryryryryryryryryryryryryryryryryryryryryryryryyryryryryryyryryryryryrryryryryryryryryryryryryryryryryryryryryryryryryryryryryryryryryryryryyryryryryryyryryryryryrryryryryryryryryryryryryryryryryryryryryryryryryryryryryryryryryryryryyryryryryryyryryryryryr
Very satisfied and professional transaction with Holy Hydrogen. The Lourdes Hydrofix came promplty, in excellent condition and even ahead of promisary time delivery. Very well packaged and safe "signature required" delivery. I received the pdf English manual on the next day (upon request). Being the holidays, there was no delay. The unit works as well as expected and I am enjoying the benefits of H2 gas and water. Knowing that and that the quality of this Lourdes Hydrofix from Holy Hydrogen is of the highest craftmanship are a prelude to a harmonious relationship when/if filters are needed or help is sought. Thank you Holy Hydrogen.
Good people to work with and unlike a lot of businesses these days they do have a way to contact them and even to talk to someone. They can be contacted either by email or phone. This is big for me since I am seeing so many companies these days making it very difficult or even impossible to contact them. I try to stay clear of those. Their products are top notch and can not find better anywhere.
From my first email to receiving my Lourdes from Holy Hydrogen was a blessing. Nao is just a really caring person that wants nothing better than spreading health. She will help you in any way she can. I have dealt with a lot a different company over the years and by far the best experience ever.
Thank you for what you do
Great efficient service.
Machine works like a dream.
Hydrogen water on tap!
Look forward to the long term benefits.
Xxx
Hi,
I recently purchased a rather expensive unit from Holy Hydrogen, and feel very unclear about this order. I am receiving to official notification of it's existence except 1 little purchase receipt, with no details and no shipping info.
I just wish this "person" who is selling these units through this company from Japan, would make better and more contact with those of us who are purchasing this product. I mean, just put our minds in a state of peace and gratitude by confirming when I might receive this item. Like, receive it, for SURE.
Hello, Vicki.
Thank you for your feedback and giving us a chance to clear some misunderstandings and to help us understand customer's perspective. We agree with your feedback and we will make sure all preorder customers are informed of the estimated shipping date at the time of placing the order.
If you have any questions or concerns, please give us a call at 971-266-0883 or contact us via email at info@holyhydrogen.com.
Thank you again for your time and helping us to improve our customer service!
Customer service has happily answered all questions about this product.
Explanations have been very full. Products ordered were shipped
Promptly. Five star plus
Thank you, Susan!
Naoko is so helpful and kind... my experience was just fantastic. Thank you for excellent service and friendly support.
Thank you, Chelsea!
Holy Hydrogen folks are quick to respond and you know you are talking with people that really care about their customers.
Hello, Marthalee. Thank you for your review. We are very excited for you to receive your unit soon! Please feel free to contact us if you have any question.
I have been using the machine about 3 weeks. I have had multiple allergies for years that cause hurting in my stomach area. On viewing my stomach inside it showed the area becomes reddened in response. I notice that after eating and it becomes apparently irritated and I can feel it through discomfort after an hour or so after eating. At this time if I follow up with a glass of hydrogen water within about an hour of drinking the water the discomfort begins to abate.
Hope this is helpful to others.
Hello, Pam. Thank you for sharing your experience. We are very happy to know that hydrogen is helping you with your allergies!
Very happy with the way she answered all my questions she is very nice. And no matter how many times I would call her she was very polite, and if I left a message she was prompt to get back with me. She was very knowledgeable.
Thank you, Jack! I hope you and your family continue to feel better with hydrogen! Please feel free to contact us if you have any questions.
The service from Holy Hydrogen was excellent! They were always quick and ready with helpful information prior to purchase, answering my numerous questions. Ordering was easy and I was kept informed throughout the process. They went above and beyond what was necessary and were fantastic throughout. Above all, their product is fantastic.
Thank you, Sylvia! We are glad to know that you had a great experience with us and love the Lourdes Hydrofix! Do not hesitate to contact us again if you have any questions.
I have used various natural energy modalities on myself, family, and friends with varying results from miraculous to "well, let's try something else". After hearing about molecular hydrogen, I did the research and found that the Hydrofix fulfills the requirements of providing both water and gas, easy to use, quality in construction and output. Personal results include more energy, balance, and clearing brain fog (amazing how when it changes you realize that you don't have it any more!) Friends and family report chronic pain lessening, fewer night time trips to bathroom and deeper sleep, lower blood pressure (confirmed at annual physical). I'm looking forward to future improvements as my cells replace themselves. After listening to the molecular hydrogen professionals, I am convinced that using molecular hydrogen should be the first line of defense and the Holy Hydrogen Hydrofix has proven itself to me.
Hello, Kate! Thank you for your review and sharing our product with your patients! Please keep us updated!
First of All UPS did not return after 1st missed delivery. After finding out where the machine was and retrieving it. Ehe instructions were in Japanese
I later received an email with English instructions However my printer is not working. I need the instructions in hand close to machine. Can you please mail them? I will pay postage. I need a phone # from someone re. This.
Hello, Marla. We are sorry that you had a trouble with the UPS. We hope you received the copy of the English manual we sent to you. Our contact informations were included in the shipping and on our contact page of our website, so do not hesitate to contact us if you need further assistance.
You can reach us at 971-266-0883 (PST) or email us at info@holyhydrogen.com.
Thank you.
I contacted Holy Hydrogen by email and expected to get an email answer, but got a personal call to help me. Great! Also received a discount on an order that I didn't expect. Double great!
Hello, Michael. Thank you for giving us a 5 start review! We are glad we could provide you a support you needed and help you to get the Lourdes Hydrofix!
They help me all the time. Product arrived on time (I was traveling, so I need it certain date); excelent service, they make sure I was happy.
Hello, Guillermo! Thank you for taking time to give us a great review! We appreciate your support very much!
Answer: Hello, AA! We apologize for any delay. This platform is not directly connected to us and we only received the notification today. The best way to contact us is via email at info@holyhydrogen.com or call us at 9721-266-0883. You can use any drinkable water (can not use salt water or contaminated water) for the Lourdes Hydrofix including RO and distilled water for both pitcher and main body. However, if you use RO or distilled water it will affect the hydrogen production a little. The water goes into the main body is used only for the separate electrolysis process and will not enter the drinking water in the pitcher, so you can use tap water as well. Some area has high mineral content in the tap water or well water, and you may need more frequent citric acid cleaning than usual. For more details, feel free to give us a call Monday through Friday 10 AM to 3 PM PST. Thank you and looking forward to connecting with you soon!
Answer: Hello, HF. Thank you for contacting Holy Hydrogen! There is no problem using Mountain valley spring water. We apologize for the long wait on call back request. We are receiving sudden increase in inquiries and we are short staff. We make sure that our customer service representatives are well educated on H2 and health to better serve our customers, and educating staff takes a long time⦠We are trying our best to get back to all customers in the orders they received, so please give us a little more time to get to you. You may also reach us via email at info@holyhydrogen.com. Again, we are very sorry fir the long wait and thank you for your patient and understanding.
Answer: Hello, Douglas. Please contact our customer service directly for troubleshooting and support. We apologize for any inconvenience. Holy Hydrogen Customer support Email: info@holyhydrogen.com Phone: 971-266-0883. Monday-Friday 10am-3pm (PST)
Answer: Hello, Margaret. We are sorry to hear you are having a trouble. Please contact our customer support for trouble shooting. We are sorry for any inconveniences. Customer support info@holyhydrogen.com 971-266-0883. Monday-Friday 10am-3pm (PST)
Answer: Hello, Samuel! Thank you for reaching out to us. We have the USA location for customer service and shipment. Please feel free to contact our customer service at info@holyhydrogen.com or give us a call at 971-266-0883. We are here Monday through Friday 10am -3pm (PST). Looking forward to connecting with you soon!
Answer: Hello, Samuel. We have the latest 2021 Premium Edition/International model at this time. Lourdes Hydrofix complete set comes with one cartridge installed, the inhalation set with a cannula, so you do not need any additional items to start using the product. Additional accessories recommended are: H2 Bag to take your H2 water with you on the go, and the additional Cannula IF you would like to share inhalation with another person. (One inhalation cannula comes with the complete set) Lourdes Hydrofix Premium Edition '21 Complete Set is $2,399.95 + S&H, Additional Premium H2 Cannula 2m long is $79.99, and H2 Bag 1L is $28.99. If you have more questions, please reach us via email (info@holyhydrogen.com) or give us a call (971-266-0883) Thank you!
Answer: Hello, Tami! Thank you for reaching out to us and we are sorry for the delayed reply. The review site is managed by a third party and often we do not receive the notification of messages. The best way to reach us is via email or phone and we will be happy to answer any questions you may have! Molecular hydrogen works in so many ways, and it is best that you speak to our representative to understand, and to see if H2 is beneficial for you. Thank you and we look forward to speaking with you soon! Holy Hydrogen Customer Support Email: info@holyhydrogen.com Phone: 1(971)266-0883. Monday- Friday 10 am - 3 pm (PST, USA)
Answer: Hello, Judy! Thank you for the great question. The machine you had mentioned is a large and heavy welding blow torch from China modified and marketed as a hydrogen machine by many companies. It only cost less than $90 USD. Www.dhgate. Com/product/h160-75l-acrylic-flame-polishing-machine/411725106. Html? Utm_source=pla&utm_medium=GMC&utm_campaign=newcarve&utm_term=411725106&f=bm%7cGMC%7cpla%7c10581233457%7c110257332371%7c411725106%7cpla-296557777111%7c011015006002%7cUS%7 rb.gy/ka5cnd Worst part is that it uses lye which is a very dangerous and toxic chemical and generates toxic and harmful gases far from pure. It contains other poisoned gas such as Cl2 chlorine gas, HClO hypochlorous acid. Chlorine gas is hardly soluble in water, so it does not settle in the water even if it passes through a container of water/second filtration point of the device. https://en.wikipedia.org/wiki/Chlorine_gas_poisoning https://en.wikipedia.org/wiki/Hypochlorous_acid In Japan, it is designated as a poisonous or deleterious substance. In the EU, it is a warring that concentration in the air of 0.5 ppm or higher causes a health problem. This is only a "concentracion in the air" and if "directly inhale" the gas, it is expected to have much bigger concerns to health. High concentrations of chlorine gas can lead to blindness and death. Therefore, it is not something that is okay because it is a small amount. It is also known as the poisonous gas used by the Nazis which generally causes coughing, lacrimation, chest burning, conjunctivitis, and tachycardia. It can also cause vomiting, sweating, and headaches. Further exacerbations may cause dyspnea, pulmonary edema, and skin sores. It may cause damage to the mucous membranes in eyes, nose, respiratory tract, lung, etc. The Lourdes Hydrofix was engineered by the top hydrogen researchers, engineers and scientists in Japan and is truly the best hydrogen device in the world! It is portable and easy to use, pure and safe, dual functions of both high concentration of H2 inhalation and H2 water. If we were to mention all the difference list goes on. I hope the information provide was educational and helpful, so no one gets hurt. If you have any questions or concerns, feel free to give us a call or email us! We are here to help :) Thank you and have a great day!
Entirely New! 2018 LOURDES HYDROFIX. 2 in 1 machine. Full saturation Hydrogen Water Generator & pure Hydrogen Gas Inhalation Machine. Every part of previous Lourdes model has been improved and perfected. Made in Japan. Premium Hydrogen Machine. Holy H...
Hello, Farah. Thank you for taking time to give us a feed back. We apologize if there were any misunderstandings. The product is currently sold out and we are taking preorders at this time. The estimated shipping date for your order is December 21st-28th, as it is listed on our product page and we continue to update the latest info on our product page. You will receive the shipping notification with tracking info once the item is shipped.
If you have any questions or concerns in regards to your order, please feel free to give us a call at 971-266-0883, or contact us via email at info@holyhydrogen.com.
We appreciate your feedback and we will make sure to inform all our pre-order customers.
Thank you.