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HEXRPG

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Belgium
1 review
42 helpful votes
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Weird staff choices
October 28, 2018

I had some of the best times of my life on there. The majority of the members are really nice and helpful. There's tons of activities to participate in, but just be careful as it can take over your life.
Downside: the staff have some weird standards for choosing new staff members. It's very clique-y. And I really don't think that a 12 year old should be a moderator on a large website with such a big active membership (with the majority being age 20 and older). When you're being told off by someone less than half your age who cannot write without mistakes and comes off as whiny in general, the staff and their decisions lose their credibility big time.

Date of experience: October 27, 2018
New York
1 review
6 helpful votes
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So, I started my account and had a fun time. I was taking classes, entering raffles, and having fun. Then, my younger sister started an account. Well, after she entered in her information, we confirmed her account. But then, out of nowhere, they disabled my account. For no reason! I was so annoyed, shocked, and disappointed. They even disabled my sister's account, stating that multiple accounts were not allowed. The thing is, even in the form, we said that we shared an internet connection and used the same device. I'm just glad that while I was debating on donating to this website, I didn't.

However, I will say that if you don't have anyone using the same connection as you, you'll probably be fine. Most of the people on the site are really nice, and it does have a lot of fun experiences. I'm just annoyed that I never had the chance to really explore it fully.

Date of experience: December 9, 2018
Missouri
3 reviews
31 helpful votes
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Love HEX
June 27, 2019

Like all online platforms there are people from all walks of life on HEX. It is impossible to tell other people how they have to behave, think, who to like, etc. Everyone, regardless of gender, sexual preference, race, nationality, or abilities has a voice. HEX doesn't try to stifle that. While it may be hard to stomach sometimes, censoring one group in favor of another would not go over well, so I appreciate the management of HEX doing what it can to make sure all voices are heard, so long as it is not done in an attacking manner. Outside of the recent crop-up of these discussions, which became more prominent during Pride month as those who may not feel they re being included in this month that celebrates those of a specific group, the site is wonderful with many contests to participate in, a large number of forums dedicated to roleplaying, and many forums for chatting. There is always something to do on HEX.

Date of experience: June 27, 2019
Kansas
1 review
14 helpful votes
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Try it for yourself!
September 21, 2019

This is a site that has a lot to offer. The people who work to make it a great place to be are volunteering their time to do so, making it an extremely amazing thing to behold, considering all the opportunities for fun: contests, chatting, economy, etc. The coding and the infrastructure on which the site is built is surprisingly sophisticated for a place that runs on donations alone.

Regarding some of the negative reviews on this site - beware. Many of them are written by rule-breakers and/or people who consistently toe the line. The site has rules for a reason in order to make it safe and fair for as many users as possible. Some reviews here are even written by people who continue to spend a lot of time (and presumably money) on the site. Best to form your own opinion and try it out for yourself!

Date of experience: September 19, 2019
California
1 review
35 helpful votes
Follow Lora K.
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I made a lot of good friends on this site, but ultimately the culture is toxic. Site staff is allowed to ban anyone at will, talking about a banned user can get you banned, there's excessive rules against multiple accounts when honestly having another account doesn't even help you that much (I think the main benefit is daily money which is pretty low value anyway). I got banned for replying to an owl (a private message) with a banned word in it, which I didn't even write myself (think emails keeping logs of replies under the message written); I haven't been given any chance to contact the people I roleplayed with to see if we could continue. And although I mainly focused on the rp community, the other reviews about homophobia/transphobia are true in my experience. For what it's worth, the roleplay community here is pretty unique and the design of the website is nice, it's just not worth the trouble.

Date of experience: July 22, 2020
New York
1 review
20 helpful votes
Follow C C.
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Hi!
So I am obsessed with this site. Its so amazing and I've made so many friends. But the staff are something terrible.
Not only do they never respond to owls (edmundus is a huge problem in this field), but if you aren't friends with them they dont care.
I have been severely bullied because I am gay on the site, and apparently the countless owls I have reported were "not enough evidence." The person bullying me is an "archives apprentice", which means I can't even block this person.
The staff are extremely biased, even if you have HEAPS of evidence they will do nothing.
Good concept,
TERRIBLE PEOPLE.

Do not join this site if you are afraid of getting bullied or severely harassed.

HEX doesn't realize they need us to run the site.

They treat us like actual dirt.

Stay away.

Date of experience: August 10, 2020
North Carolina
1 review
14 helpful votes
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They love it when you donate but you break a rule and its like DAMNATION. I spent hundreds of dollars on this site donating to them for over a year and my account got banned because my niece made an account using my ip and using my device and they said it was me and I was making multiple accounts. REDICULOUS. Oh and IF I don't make any more accounts they will RECONSIDER unbanning me after 6 months.

Date of experience: September 5, 2022
India
1 review
26 helpful votes
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Sure staff aren't perfect but you know what else isn't? Meeting up on discord and facebook and planning on spamming negative reviews to create a false image of hex in a place where staff can't find you! Don't believe any of the 1-star reviews that end up spamming the same thing but paraphrased. Either they genuinely don't know what a 1 star review means or are just trying to ruin the rating to get revenge for being banned about breaking rules in the first place.

Date of experience: August 15, 2020
South Carolina
1 review
1 helpful vote
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Reviews on multiple accounts: Me and my sister share a laptop and we where sent a form to fill out to share the reason for two accounts on same laptop. Didn't have a problem with it again.
Reviews on staff: I believe that not all the staff are bad, though I can't say that all are good. I don't have much experience with them so if I'm wrong correct me. BUT only if you're telling the truth.
Reviews on drama or overall bad people: I do think that since HEX is for all ages it might be an easy place for trolling to occur.
Reviews on staff constantly being on you for doing something wrong: They're trying to keep the place safe, remember that all ages thing? Either that or they noticed someone didn't follow the rule and pointed it out so it didn't happen again
My experience with hex: Has been good! Though I have mostly stayed in the shadows. The shops are fun and the items are too! I think the economy system is great and I've had strangers make my day. I personally have seen 0 drama but on the other hand I don't really pay attention to things that are not my business.
So I guess what I'm saying if you stay kinda in the back it's a great site! I don't know if the other reviews are true, I've tried to clear that up though. I'm sure it's also a great site if I didn't have that much social anxiety and actually talked to people.

Date of experience: December 18, 2020
California
1 review
29 helpful votes
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Most families have only 1 internet system in their house, but HEX makes it absolutely impossible for more than 1 person per household to enjoy the site. I logged in many happy hours on the sight for almost a year, when 2 family members came over for a few months. When they were here, they wanted to sign into their HEX accounts and play alongside me. However, when the so called adults at HEX realized 3 people were using the same internet connection at my house they expelled all of us. A totally ridiculous rule!
Also, if you have to delete your account for one good reason or another; you are never allowed another one in the future, so beware what you do on HEX. Hex is a childish site, run by silly people; definitely not one up to the standards of Pottermore.

Date of experience: July 28, 2018
Singapore
1 review
25 helpful votes
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Fun and painful
March 11, 2018

Hexrpg is a very interactive site, with wonderful features. I would rate it 5 stars, if not for the staff. I'm not referring to staff & mods in general, just certain staff. If you cross them, you're toast. They are like children younger than me who exercise enormous power. In Chinese, it is called shun wo zhe chang, ni wo zhe wang(those who abide by me rise quickly, those who do not die). Here is the fairest that I can comment about Hex:

Brilliant features, rubbish ruling.

Date of experience: March 10, 2018
Hong Kong
1 review
2 helpful votes
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Best in All
May 9, 2024

I've been on a lot of HP fan sites, but this one is the best. You can spend galleons and participate in the economy, take classes, and participate in events! I definitely recommend a join. :D

Date of experience: May 9, 2024
India
4 reviews
38 helpful votes
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Unsafe
July 22, 2020

Hex has many wonderful features and presents great opportunities that I shall always treasure, but it is not a safe place. The site staff appear to stand for inclusiveness or zero bullying, but allows blatant transphobia and acts slowly when it comes to standing up for minorities. Moreover they do not care about nuance and or the mental effects the rampant toxicity of the platform has on vulnerable users and impose tone policing to the degree of invalidating experiences and emotions.

I appeal to the Staff to review and clarify their rules and enforce them equally. In my short month here, I've witnessed so much partiality and unfairness. Please, have a heart. Make HEX safe. Please.

Date of experience: July 22, 2020
Tennessee
1 review
12 helpful votes
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Horrible Admin
September 25, 2016

Saw an add about this site and was super excited as I am a huge HP fan. Signed up, was playing around for a bit then got an email saying my account had been rejected! No reason given, no ability to ask why, and it says I'll be unable to re-signup. Seriously?

Date of experience: September 25, 2016
California
1 review
12 helpful votes
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I share a server with my sister, and I mentioned it in my account page, but I still got kicked off. They said we were one person with multiple accounts. This happened twice! I made sure to mention the server issue both times, but they still kicked us both off for no reason, and the first time I tried to explain, the staff were rude and unhelpful. I haven't gotten a response yet for the second time, but my hopes are not high.
However, the site itself is really fun and well-made, and the games and activities are fun! Most of the people are really nice too, I made some good friends on Hex. It was just the server issue that ruined the whole experience for me.

Date of experience: June 10, 2020
California
1 review
21 helpful votes
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Creative and clever
July 25, 2020

HEX is the best match I've found so far for what I'm looking to get from a Harry Potter fan community. Site staff works so hard to constantly bring new ideas and content to the users, and you can see their passion come through in every aspect of the site. I feel really lucky to have gotten to make the friends I have through here, people I never would have met otherwise. I do think it's important to note that the site is run entirely by volunteers and funded through donations, and I never once felt pressured to donate. I enjoyed the site off and on for about 12 years completely free of charge before I was in a position to be able to donate, and that's a rare and special thing to encounter in the current online environment.

I don't think the site is perfect, but I do think it deserves a little of the love and passion it puts out in the world to come back in return.

Date of experience: July 24, 2020
Florida
1 review
31 helpful votes
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HEX
July 24, 2020

If you're a Harry Potter fan this place is definitely a good one to immerse yourself in the Wizarding World. I absolutely love that I can take classes and earn House Points for my house. As of late, HEX has really stepped up. I feel super safe on this website since they don't tolerate any bullying of any kind. I'm never afraid to reach out to the Staff, they are so lovely and always dedicated to serving the community. All the Staff are volunteers so I really appreciate the fact that other people, just like me, take out of their time to make sure everyone is having fun in a safe environment.

Date of experience: July 23, 2020
India
1 review
28 helpful votes
Follow Aa P.
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Don't ever play this site, they have horrible staff which don't reply back to their players, dosent matter how much money you spend, they will disable the account immediately if you broke any rule. No right to play freely and no new users just the same people as before who keep the game running. Wish there was any other site to play, dosent even deserve a star

Date of experience: May 16, 2020
Utah
1 review
22 helpful votes
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100% Satisfaction
July 31, 2017

I've been a member of HEX for nearly a year and I have loved every minute of it. Almost all of the other users are super supportive and friendly, the staff is very helpful and hardworking, and there is a plethora of entertaining events and contests.

I've never been overly high on the totem pole of hexians, but I've been in positions where I was able to see a little bit of what goes into this site. The amount of time and effort that the staff members and mods put into making HEX a fun place is astounding. Everything they do is for the benefit of the users. They're actually obligated to follow the rules too, so nobody should complain about unfair regulations.

I would definitely recommend HEX to any Harry Potter fan! It's a wonderful site to discuss HP with other people, challenge yourself, and really just have a good time.

Date of experience: July 30, 2017
Louisiana
1 review
26 helpful votes
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1 Star Says It All
May 19, 2017

This site is run by a quick to judge, rude, and ask no questions type of group. I've been on this site for 5+ years and each year it gets worse. Everyone on the mod team think they are 'above the law' in this website. If you run across a user "MotherOf3" I'd suggest you run away as well as this user seems to think it's her website and she's is most certainly rude. Best to stay away from this website at all costs. I know I'm most certain to leave.

Date of experience: May 19, 2017

Overview

HEXRPG has a rating of 2.2 stars from 132 reviews, indicating that most customers are generally dissatisfied with their purchases. Reviewers dissatisfied with HEXRPG most frequently mention multiple accounts, staff members and internet connection. HEXRPG ranks 156th among Mmorpg sites.

service
31
value
29
shipping
9
returns
11
quality
24
This company does not typically respond to reviews