The experience was simple. Ordered, waited, and received.
I received the wrong dress
And is hard to contact this people
A breeze at checkout everytime. Satisfied customer
Dress pictures are what you receive. Great quality.
Product arrived on time and looked exactly like the photo. Excellent experience!
Easy to complete order and timely shipping. Need better contact information
Smooth process and representatives replied back to my questions very quickly.
They were so helpful even when i lost my tracking number
I was looking for a cheaper prom dress and Hebron gave me that but shopping online is tricky
It came quick. Quality is good, dress fits perfect & it's beautiful. Exact color I wanted.
Dress does not fit. I reached out for a return. But the response time is slow.
Awesome found what I needed looks great. Arrived earlier than said
Fast shipping ans good product. Im very happy for my order
My experience was really good, a fast tailor and delivery process which I loved!
Dress is very pretty, just didn't fit around back area, might want to size up if purchasing!
Beautiful dress! Shipping was faster than I thought it would be.
Wonderful experience, on-time shipping, affordable options
Answer: Hi Alyssa, it is a legit site. We have sold thousands of dresses to our customers. HEBEOS Customer Reviews: https://www.hebeos.com/review/gallery/ HEBEOS YouTube Channel: https://www.youtube.com/c/Hebeos
Answer: A: Hi, please see our return policy on this page. https://www.hebeos.com/return-policy.html
Answer: Hi Linda, we are so sorry to hear that you did not enjoy your experience with us. We take these issues very seriously and would love to continue working with you to solve them. Please continue working with our customer service team, we hope to hear from you soon!
Answer: Yes. We have sold thousands of dresses to our customer service. HEBEOS Customer Reviews: https://www.hebeos.com/review/gallery/ HEBEOS YouTube Channel: https://www.youtube.com/c/Hebeos
Answer: Yes. The dress we ordered was horrible and had an awful musty odor to it. It honestly looked like a highschool sewing project. Not at all worth the money. They will not honor their return policy so just walk away.
Answer: Hi Liliana. Thanks for asking. We have sold thousands of dresses to our customers. Here are our customer reviews. https://www.hebeos.com/review/gallery/ Here are our videos. https://www.youtube.com/c/Hebeos Here is our size chart. https://www.hebeos.com/size-chart.html If you are concerned about the size, I suggest you choose the custom size which allows you to use your measurements.
Answer: Hi Billie. Sorry for the issue. Please provide your order number, we will check it. Email: service@hebeos.com
Answer: Hi Quantaya. Yes. You will receive it before May 4th
Answer: Hi Jocelyn, your dress has been shipped. Please check your email to get the tracking information.
Answer: Hi Tay, Thanks for asking. Our factories are located in Singapore and Hong Kong. We have multiple local warehouses around the world.
Hebeos has a rating of 3.3 stars from 5,132 reviews, indicating that most customers are generally satisfied with their purchases. Reviewers satisfied with Hebeos most frequently mention beautiful dress, good quality and timely manner. Hebeos ranks 2nd among Wedding Dresses sites.
Thank you for your kind review.
Your affirmation is our greatest encouragement, and we will strive to make our service and quality better.
We also appreciate your honest feedback about your experience.
Hope we can serve you again in the future and make you a happier customer.