HairPlayground

The Store manager kept calling my phone while I was in church from a calera number so when I got a chance I answered and she said Hi is the Brianna I said it is she said well this is the Federal Courts we saw your review and we are calling to ask you could you remove it so I hung the phone up. I know her voice. Later on that day she emailed me telling me if I deleted my review she would send me 3 FRESS Elite Bundles inches 16' 18' 20' if I deleted my review. I told her I would delete it if she send my hair. I was so angry cause she sent me sample bundle the first time. I wrote the review out of all honestly. She told me to think on it and let her know. I emailed her around 5:30 telling her I would delete the review. She responded "The agreement is if you delete the review we will send you the hair as promised" then she goes on to say Have you opened the other bundles I said yes she said can you put the back nice and neat. I said if I send them back its not free. Then she email me and said We don't need you to delete your review anymore. Did she really think I was a idiot or something. This company is Ridiculous. This is a honest review.

The customer Service Is A1. I Follow them on Instagram To keep up with The Lastest Hair Prices. They tell you step by step what to Do When you Want To order hair. Overall they are the best.

HELLO MY NAME IS ROCHELLE AND IM GOING TO BE UPFRONT AND HONEST WITH YOU LADIES BC I DONT SELL DREAMS LIKE HALF OF THESE REVIEWS! CUSTOMER SERVICE LADIES WERE VERY FRIENDLY THEY ANSWERED EVERY? NEEDED IN A QUICKLY MANNER, SHIPPING? HMMM... IM NOT GOING TO LIE SHIPPING TAKESSO LONG YOU WOULD THINK YOU GOT SCAMMED I ORDERED MY HAIR JAN19 GOT IT FEB23RD TOOK A MONTH TO GET IT PACKAGED AND SENT MY WAY, BUT ONCE I GOT THE HAIR I WAS VERY PLEASED ITS VERY SILKY DOESNOT SHED AS OF NOW 3rd day With SEW IN I WILL SAY THEIR HAIR IS BOMB BUT THE WAIT? IM TOO IMPATIENT SOMETHING THEY SHOULD WORK ON AFTER 3 YEARS OF COMPLAINTS I HOPE THIS WAS HELPFUL ANY QUESTIONS EMAIL ME@ *******@GMAIL.COM IM VERY HONEST LIE FOR WHAT?

I inquired about this hair via IG and asked how do I purchase this hair. They proceeded to give me a 347 number I called that number multiple times until I got an answer I told her the bundles I wanted to purchase under the buy 4 get 4 free deal. I was sent an invoice to my email and was immediatley bombarded with texts and calls as to when I would make my purchase. Finally the purchase was made March 13th. About a week went by and I inquired about shipping time and tracking info. I was then directed to their website where I was 1st made aware of their shipping time being 15 - 25 days and also saw I had to purchase tracking info I did for an extra 9.00 then emailed inquiring how to receive the tracking info. I Was Then Told When My Item Is Shipped I will Receive tracking info. So April 9th i inquired once again when my item would be shipped I was told to stop checking in then told I needed to read the terms and conditions which states I agreed that shipping may take longer than 25 business days. I also mentioned canceling my order I was then told there are no refunds, canceling or returns. I told her I'd be canceling through my bank and reporting her company as fraud. She then told me she would sue me for slander. This company takes your money and then strings you along being very rude, not informative at all. Once they have your money it's you will get it when you get it. Do not buy from this company. Those reviews above are fake. As well as their many fake IG accts. I needed this hair for my baby shower and now I have to go out and purchase More hair. Smh. Stay away.