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Grappling Store

How would you rate Grappling Store?
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Australia
1 review
0 helpful votes
Follow Chris C.
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Outsanding Service - Fast Delivery!
March 8, 2021

Overall - faultless. Great price and product. Arrived way faster than expected. Highly Recommended company.

Date of experience: March 7, 2021
Australia
1 review
0 helpful votes
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Fast delivery and good price
October 9, 2023

Fast delivery and good price. Could not be happier

Date of experience: October 9, 2023
Grappling Store T. Grappling Store Rep
over a year old

Thank you for the kind words! We're thrilled to hear that you're happy with our fast delivery and pricing. Our client satisfaction is our top priority, and we look forward to serving you again in the future. If you ever need anything else, don't hesitate to reach out. Thanks for choosing Grappling Store!

Australia
1 review
0 helpful votes
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Fast delivery and a great product
August 17, 2023

Fast delivery and a great product. We look forward to getting results!

Date of experience: August 16, 2023
Grappling Store T. Grappling Store Rep
over a year old

Thank you for your 5-star review! We're delighted to hear that you received your order quickly and that you're pleased with the Caulibud product. We're just as excited as you are for the results, and we're here to support you every step of the way. If you have any questions or need assistance in the future, please feel free to reach out.

Israel
1 review
0 helpful votes
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Terrible as per review
July 30, 2023

Terrible as per review - they took my money, for something that was out of stock, didnt post, didnt let me know until I contacted them two weeks later - and no refund offered!
*Since complaining online, they have now offered a refund****

Grappling Store attempted to help this customer through the Sitejabber Resolution Center, but the customer did not respond
Date of experience: June 29, 2023
Grappling Store T. Grappling Store Rep
over a year old

Hello Brett,

We sincerely apologise for the inconvenience you experienced with our service. Your feedback is valuable to us, and we deeply regret any frustration caused by the delays and lack of communication.
We understand the importance of timely updates, and we are genuinely sorry that we fell short in this instance. Rest assured, we take your concerns seriously, and we have since addressed our internal processes to prevent such occurrences in the future.

We appreciate your patience and the opportunity to make things right. We also tried to help resolve this via our resolution centre but we got no reply from you. If there's anything else we can do to regain your trust or assist you further, please don't hesitate to reach out.

Thank you for bringing this to our attention, and we hope for the chance to serve you better in the future.

Australia
1 review
0 helpful votes
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Good online shopping experience
December 16, 2023

Good online shopping experience. Fast turnover from order to delivery.

Date of experience: December 15, 2023
Grappling Store T. Grappling Store Rep
over a year old

Hi Ian,

Thank you for taking the time to share your feedback with us! We're delighted to hear that you had a good online shopping experience and that our turnaround time met your expectations.

We truly value your business and appreciate your positive comments. While we strive for perfection, we understand there might be areas where we can improve to earn that elusive fifth star from you. If you have any specific suggestions or areas where we can enhance your experience, please feel free to let us know. Your input is invaluable as we continuously work towards providing the best service possible.

We look forward to serving you again in the future and hope to earn that extra star from you on your next visit.

Thank you once again for choosing us!

New York
1 review
0 helpful votes
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Fast shipping given the present circumstances
March 16, 2022

Fast shipping given the present circumstances. The item was readily available.

Date of experience: March 16, 2022
Australia
1 review
0 helpful votes
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Easy guys thank you, prompt service..
August 25, 2021

Easy guys thank you, prompt service. Hopefully I can train soon after lock down!

Date of experience: August 25, 2021
Australia
1 review
0 helpful votes
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Excellent
March 8, 2021

Correct item arrived on time and in new condition.

Date of experience: March 7, 2021
Australia
1 review
0 helpful votes
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GI
March 8, 2021

Great Gi very happy with purchase! Fast delivery as well Thank U

Date of experience: March 7, 2021
Australia
2 reviews
0 helpful votes
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Great customer service
March 8, 2021

I've purchased before from the grappling store each time it has been an excellent experience

Date of experience: March 8, 2021

Overview

Grappling Store has a rating of 4.9 stars from 34 reviews, indicating that most customers are generally satisfied with their purchases. Reviewers satisfied with Grappling Store most frequently mention and fast delivery. Grappling Store ranks 18th among Sporting Goods sites.

service
6
quality
24

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48 reviews