Overall - faultless. Great price and product. Arrived way faster than expected. Highly Recommended company.
Fast delivery and good price. Could not be happier
Fast delivery and a great product. We look forward to getting results!
Thank you for your 5-star review! We're delighted to hear that you received your order quickly and that you're pleased with the Caulibud product. We're just as excited as you are for the results, and we're here to support you every step of the way. If you have any questions or need assistance in the future, please feel free to reach out.
Terrible as per review - they took my money, for something that was out of stock, didnt post, didnt let me know until I contacted them two weeks later - and no refund offered!
*Since complaining online, they have now offered a refund****
Hello Brett,
We sincerely apologise for the inconvenience you experienced with our service. Your feedback is valuable to us, and we deeply regret any frustration caused by the delays and lack of communication.
We understand the importance of timely updates, and we are genuinely sorry that we fell short in this instance. Rest assured, we take your concerns seriously, and we have since addressed our internal processes to prevent such occurrences in the future.
We appreciate your patience and the opportunity to make things right. We also tried to help resolve this via our resolution centre but we got no reply from you. If there's anything else we can do to regain your trust or assist you further, please don't hesitate to reach out.
Thank you for bringing this to our attention, and we hope for the chance to serve you better in the future.
Good online shopping experience. Fast turnover from order to delivery.
Hi Ian,
Thank you for taking the time to share your feedback with us! We're delighted to hear that you had a good online shopping experience and that our turnaround time met your expectations.
We truly value your business and appreciate your positive comments. While we strive for perfection, we understand there might be areas where we can improve to earn that elusive fifth star from you. If you have any specific suggestions or areas where we can enhance your experience, please feel free to let us know. Your input is invaluable as we continuously work towards providing the best service possible.
We look forward to serving you again in the future and hope to earn that extra star from you on your next visit.
Thank you once again for choosing us!
Fast shipping given the present circumstances. The item was readily available.
Easy guys thank you, prompt service. Hopefully I can train soon after lock down!
Great Gi very happy with purchase! Fast delivery as well Thank U
I've purchased before from the grappling store each time it has been an excellent experience
Grappling Store has a rating of 4.9 stars from 34 reviews, indicating that most customers are generally satisfied with their purchases. Reviewers satisfied with Grappling Store most frequently mention and fast delivery. Grappling Store ranks 18th among Sporting Goods sites.
Thank you for the kind words! We're thrilled to hear that you're happy with our fast delivery and pricing. Our client satisfaction is our top priority, and we look forward to serving you again in the future. If you ever need anything else, don't hesitate to reach out. Thanks for choosing Grappling Store!