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Millions trust Grammarly? ۪s free writing app to make their messages, documents, and posts clear, mistake-free, and effective.


grammarly.com
Founded in 2008
San Francisco, CA, United States
+67
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Grammarly Reviews Summary

The company enjoys a generally positive reputation, with customers frequently praising the effectiveness of its application in improving writing quality and enhancing productivity. Users appreciate its user-friendly features and the significant support it provides for both academic and professional writing. However, some concerns have been raised regarding limitations in functionality, such as word and card maximums, as well as issues with certain corrections that can feel counterproductive. Additionally, there are requests for better tutorials and customization options. Overall, while the service is valued for its utility, there is room for improvement in user experience and support resources.

This summary is generated by AI, based on text from customer reviews

service
211
value
138
quality
208
Oman
1 review
0 helpful votes
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I LOVE IT
August 29, 2020

It has helped me a lot. I'm a student, and I have to attend online classes. My teachers give a lot of assignments to type, so Grammarly is a life saver.

Date of experience: August 28, 2020
Virginia
1 review
0 helpful votes
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Outstanding
August 29, 2020

I only use my home computer for personal items like responding to my doctor's office or an email to a friend but it has been outstanding for correcting my spelling and grammar.

Date of experience: August 28, 2020
India
1 review
0 helpful votes
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Top class
August 29, 2020

A very useful app to make your writing lucid and flawless. One will be able to improve his/her writing skills dramatically by using this app regularly.

Date of experience: August 28, 2020
Michigan
1 review
87 helpful votes
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They have billed me several times without my permission. Read all comments, and beware. This company sucks and provide mediocre service. I mean, it's excellent for someone in middle school. Honestly, it did not assist me in any way during my college courses.
Customer service doesn't exist with this company. They'll merge your ticket before resolving the issue. I received the same message on every ticket I created within the last two weeks. Bull $#*!

Grammarly attempted to help this customer through the Sitejabber Resolution Center, but the customer did not respond
Date of experience: August 28, 2020
Kristina M. — Grammarly Rep
over a year old

Hi Tamara,

Thank you for taking the time to leave us a review, and we’re sorry that you had a negative experience with our customer support team. We care deeply about the satisfaction of our users, and we want to address any issues we can in order to improve. We have reached out to you separately to gather more details, and in the meantime, we’ve shared your feedback with our leadership team.

We look forward to speaking with you directly and understanding where we can help.

Thanks again,
Grammarly support team

India
1 review
1 helpful vote
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This improved my way of writing and also vocabulary. I also got a good marks for writing a letter to my teacher.

Date of experience: August 28, 2020
Arizona
1 review
0 helpful votes
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It's outstanding! I always know that my sentences and my spelling is correct. When you are typing in a hurry I always seem to misspell a word or use the wrong word. Grammarly always helps me to use the correct words at the correct time.

Date of experience: August 27, 2020
GB
1 review
26 helpful votes
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BUYER BEWARE
September 30, 2020

I purchased PREMIUM yesterday (26. 8. 2020) Less than 24 hours later my plagiarism function was disabled by the company for "abnormal" use in July and August. I asked for a refund. They refused and pointed me to their "agreement" on their web-site. It's an interesting one-sided document

Date of experience: August 27, 2020
Canada
1 review
0 helpful votes
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Enhanced literacy
August 28, 2020

The spell check is great. If I could grade the grammar portion of your service, I would not need your service. I have no idea of the accuracy. Negative aspect is the few times it attempts to replace key words, such as, wanting to replace put with but. Otherwise, I have no problem using the program.

Date of experience: August 27, 2020
Australia
2 reviews
15 helpful votes
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A couple of minor issues.
September 30, 2020

Grammarly is mediocre. Most of the features can only be accessed via the premium subscription, which was disappointing. They advertise that it's free, but they only display the premium features, which is misleading.
Something that pissed me off a bit was that with the 'closing punctuation' feature, if I pause to think of what to write, I get an alert that there's no closing punctuation. Just get Microsoft Office, for students and teachers it's free. The editing tool is much better than Grammarly's. Overall I think it was okay, but absolutely not worth your cash.

Date of experience: August 27, 2020
Georgia
1 review
21 helpful votes
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Grammarly is absolutely wonderful! I'm a freshman in college I quit school at 16 years old so I never went through the writing phase and all that I didn't make really good grades at all I never really tried. I'm 42 now going back to school and we have to write To measure up to certain standards. Grammarly absolutely helps me with everything correct me when I'm wrong highlights what needS to Be corrected so when I'm done I have a perfect paper with no mistakes and that's just that regular version I can't begin to think if I paid extra little bit of money what the premium would give me it would be awesome I'm saving for that it's not even expensive but I'm just in a real tight budget right now but I will be getting that you'll see in the premium version thank you, try it out!

Date of experience: August 26, 2020
Nigeria
1 review
0 helpful votes
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Grammarly Rating
August 27, 2020

For the short time I have used Grammarly, it is fantastic. I used it across many platforms which makes it handy.

Date of experience: August 26, 2020
Japan
1 review
0 helpful votes
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Ease of mind
August 27, 2020

It quickly grasps not only mistakes but other grammar and style faults too. I found many occasions I write two words that is actually one word. The only missing point is the capitalization of the first letter of a sentence.

Date of experience: August 26, 2020
GB
1 review
0 helpful votes
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It is vvery educatioal as well ive made to mistakes on this. My spelling has never
Been good and my wife is worse than me

Date of experience: August 26, 2020
California
1 review
24 helpful votes
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Very disappointed
July 31, 2020

I have free grammarly but I wanted some extra help on my paper first class, it gave me three options one at $29 one at $59 and one at 11:95. The Lebanon all of them said monthly annually or yearly the 1195 was monthly and on the bottom it said yearly. Knowing that I only had so much money I pick the 1195 within two seconds I get a message saying you paid $149. That worked at my account and screw thing up. My cat had kittens but because my money was all tied up waiting for Grammarly to send it back to me three of the kittens died and I could not take him to the hospital I'm so upset with Grammarly I'm telling everybody do not pay for anything just use the free service that they give they will screw you over.

Date of experience: June 30, 2020
Australia
1 review
28 helpful votes
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This company is a fraud. They charged 1 year subscription renewal without notice. This is the worst practice ever. I never authorized the subscription I sign for 1 year without renewal.
No customer support, they don't answer messages.
Give my money back scammers!

Date of experience: June 30, 2020
Canada
1 review
20 helpful votes
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Do NOT BUY THIS. The service is NOT what they say. They do not have refund policy. This is a really BAD SERVICE.

Date of experience: June 29, 2020
District of Columbia
2 reviews
84 helpful votes
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Not correct
July 24, 2020

I used grammarly for a while, and then I thought it was good until I had a class from a grammar teacher. I wrote the correct answer, and Grammarly said it was wrong. I don't think I can trust Grammarly anymore. Also, when I press ignore the comment comes back again! Worst extension ever. Do not buy. Also, how many times have you heard "get Grammarly?". I tried to disable but it came back. Grammarly is terrible.

Date of experience: June 24, 2020
Ukraine
1 review
0 helpful votes
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If there is nobody to edit/proofread your texts, Gramarly will become a helping hand. They easily find my writing mistakes. Good service but not the best.

Date of experience: June 24, 2020
GB
3 reviews
51 helpful votes
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Grammarly is utter garbage. It's touted as a software for 'writers' - it is actually a software to teach people how 'not to write'. You see that sentence I just wrote? Grammarly would find fault with it, telling me that it was 'difficult to read'. Yes, it is indeed difficult to read - if you assume that the human race all have the average intellectual power and reading capabilities of a $#*!ed chimpanzee! If you listen to Grammarly's suggestions, you will lose all sophistication in your writing, and sound as if you were writing for kindergarten children - or those said chimpanzees.

There's no need to underestimate the human race - remember that in $#*!ens' time, even the man on the street could understand and appreciate his works. $#*!ens, Thackeray - take any or all of the great writers, the MASTERS of the English language - and Grammarly would find fault with almost every sentence they wrote.

Grammarly should stop putting their silly, stupid advertisements up all over the net. If any of them survive into the future, archaeologists will use them as evidence that humanity in this age, and taken as a whole, were almost illiterate - and perhaps even regressing in terms of evolution back to the chimpanzees I mentioned earlier.

And that was a message written without the aid of Grammarly.

Date of experience: June 9, 2020
Pennsylvania
2 reviews
1 helpful vote
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Very good
June 9, 2020

I think it is very good because I use this for school but I wish that you didn't have to pay for the premium.

Date of experience: June 8, 2020