On Sitejabber, businesses may not offer incentives or pay to remove reviews. Learn more about our Review Guidelines.
Millions trust Grammarly? ۪s free writing app to make their messages, documents, and posts clear, mistake-free, and effective.
The company enjoys a generally positive reputation, with customers frequently praising the effectiveness of its application in improving writing quality and enhancing productivity. Users appreciate its user-friendly features and the significant support it provides for both academic and professional writing. However, some concerns have been raised regarding limitations in functionality, such as word and card maximums, as well as issues with certain corrections that can feel counterproductive. Additionally, there are requests for better tutorials and customization options. Overall, while the service is valued for its utility, there is room for improvement in user experience and support resources.
This summary is generated by AI, based on text from customer reviews
We monitor reviews for authenticity
Grammarly has been so beneficial to me when I'm writing reviews, memos, comments etc. When I use the wrong grammar, grammarly always assisting me with correcting the errors and suggesting other words making my statements stronger.
They took 144$ from me, thinking that I will pay only 12$ for a month and when I tried to cancel to get a refund, guess what? You can't. Your money has been taken from you. After that, I contacted them while it was hard for me even to raise my issue; they converted my subscription to one month and took 30$ for it. With fees, it cost me almost 40$. Wow. $#*! holes.
It that is unbelievable and that perfect like no one was been. Up to now, I have known. What are you guys in the future I what to work with you guys. Thanks.
Useful and accurate. I am in legal and sometimes the wording is really longer and cannot be simplified. Nevertheless, it is a very good service.
Grammarly corrects my writings whenever I make a mistake, and it has really helped me improve my essay writing since I started using Grammarly.
Gmily is the worst thing I've ever used else will keep sending you emails even after you deleted it because it's the worst thing in the world
Hi Josiah,
Thank you for taking the time to leave us a review, and we’re sorry we bothered you with our emails; this was never our intention.
We offer you the opportunity to opt out of marketing and certain other Grammarly emails. Please use this link to adjust your email preferences: https://account.grammarly.com.
Alternatively, you can open any email from Grammarly, navigate to the bottom of the email, and click "Unsubscribe."
Note: If you are subscribed to Grammarly Premium, you will continue to receive emails about billing-specific issues and notifications for your Premium account even if you unsubscribe from all Grammarly emails.
Thanks again,
Grammarly support team
I love the tool. I started using it as a student when the school paid for a portion of it by it. Wish it was a little more affordable but it is a quality tool and on my wish list!
Helps me to keep my grammar in check & prompts me to rephrase
Grammarly is very good. It helps correct grammatical errors.
After drafting the email review through grammarly let's me know how it sounds. This makes my email positively sounding to the recipient. Great experience!
Grammarly is a great App for freelance writers like me. However, I cannot afford to buy the pro version as it is expensive.
Everything is more than excellent! I underestimated it from advertising, you need better adverts. Thank you for your Work!
They Have been there every step of the way for me. Incredible grammar tips and very positive. They are the best and they forget the rest. They're not a business, they're family.
P.S. They even helped me in this review
This programme is very good its accelerate my work
So far my need in correcting my writings for my course or subject to be taught was facilitated by Grammarly, Thanks much.
Rather than correcting my mistakes and therein pushing me to be a lazier writer, the exact opposite has happened since I started using Grammarly. I have become more in-tune with the flow of my writing and it really has helped my vocabulary flourish too!
Helpful and easy to use,
Like it very much,
Use it almost every day!
Highly recommended
I really love Grammarly and if I am working right now, I think I'd pay for the premium. It really helps me do my papers and emails. It is 4 star since I am hoping for more in a free version. Hahaha. But, seriously, thank you! :)
It's OK. You seem to be introducing hyphenated words in many places where it is not conventional. Are you programmers of German extraction? It is almost as if you are moving towards long compound words as common in German. However, I don't care, the choices of where and where not to hyphens don't seem too bad. Just as I don't usually object to American spelling as opposed to English ones, although I do have my own 'quirks' as regards the use of some words and spelling, e.g. 'programme' to describe a none computer-related sequence of events, 'program' to describe a computer program. Also to always use the word 'use' rather than that horrible, rediculous Americanism, spreading into English, 'Utilise'. I am a retired physicist and engineer. Oh! No, I'm still a registered European and UK registered Engineer.
Hi John,
Thank you for taking the time to leave us a review. We are happy to confirm that Grammarly recognizes a number of spelling, grammar, and punctuation differences in American, British, Canadian, and Australian English. Here are instructions on how to switch between American English and British English dictionaries: https://gram.ly/cbbHS_9.
If you spot Grammarly's suggestions, you disagree with, feel free to share specific examples with the Grammarly support team here: https://gram.ly/sitejabber. We'll be happy to look into this for you!
Thanks again,
Grammarly support team
Answer: I agree with everyone else. I have been using grammarly for almost 2 years and I never had a problem with viruses or anything. It is a good product and well worth the investment.
Answer: Only for premium but everything else is free It's great!
Answer: Hi, Cath! We're sorry to hear about that. We care deeply about the satisfaction of our users, and we want to address any issues we can in order to improve. Could you please submit a support ticket via https://gram.ly/sitejabber so we can check on your request?
Answer: Make sure you have set it to your language, as the default is American English, and you may need to change it. If you don't need to, remember that you could have failed for other reasons (not enough information, too much information, using Grammarly as a tool that will get everything right etc.).
Answer: There is a limit, but I find that only a minor inconvenience. If the document goes over the size limit, just cut and paste the document by halves or thirds and run Grammarly checks on each part.
Answer: linguisoft.com - Gtrammarian PRO is a good one.
Answer: Hi, Aleksandra! We can't expect Grammarly to work effectively with song lyrics because grammar rules are often ignored altogether to add aesthetic elements to them. If you have any other questions, please contact us directly at http://gram.ly/3zJAHbw.
Answer: Hi, John! This shouldn't be happening, but if you are experiencing this issue, we suggest contacting our technical support team via: gram.ly/3zJAHbw. They can help you troubleshoot this issue. We hope this helps!
Answer: Hi, Anne! If you need to recover any of your recently deleted documents, contact our support team by submitting a ticket through this link: gram.ly/3zJAHbw. We might be able to recover them!
Hi Khalil,
Thank you for sharing your feedback with us, and we're sorry for this misunderstanding.
Allow us to clarify. Currently, Grammarly offers the following rates:
Monthly Subscription - $30 USD/month
Quarterly Subscription - $60 USD/three months (billed as one payment)
Annual Subscription - $144 USD/one year (billed as one payment)
To ensure that our users are aware of the cost savings of an annual subscription, we also list prices by the average cost per month, although plans of more than one month are billed as one charge.
Our support team has already refunded your payment in full (incident #2618161). The refund will appear on your credit card within the next 10 business days.
We hope this clarifies the matter for you.
Thanks again,
Grammarly support team.