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GovFilingsOnlineReviews 62

3.4
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GovFilingsOnline Reviews Summary

GovFilingsOnline has a rating of 3.4 stars from 62 reviews, indicating that most customers are generally satisfied with their purchases. Reviewers satisfied with GovFilingsOnline most frequently mention and customer service. GovFilingsOnline ranks 4th among Business Documents sites.

service
8
value
8
shipping
6
quality
7
Pennsylvania
1 review
0 helpful votes
Follow eric A.
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Do not use this "service", they are a third party that has NOTHING to do with the government. I fell for their website thinking it was the government since it was a. Org. I paid $59.95 to get an official copy of my birth certificate... I did not know that I can just go through the state website and get it for $30 ($20 +$10 processing fee). Even though I felt ripped off I figured, at least I will get it and only lose $30... then I got their documents in the mail and they want me to send another $20 check to pay the state for the certificate! So in other words they charged me $60... for doing something that I could do online for $10! They are a total rip off! Do not use them!

Date of experience: June 6, 2020
Utah
1 review
1 helpful vote
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Buyer Beware
April 19, 2020

The sole purpose of this website is to pretend to provide a service that makes passport renewal easier and charge you an exorbitant fee. You end up doing the same tasks that you do on your own, waiting several more days for mailing back-and-forth and dealing with the stress and confusion of an illegitimate service that is really a "non-service". As soon as you figure out that they don't cover your filing fee and that you've been ripped off, it's too late. They spend all their energy preventing you from getting a fefund and cleverly avoiding the long arm of the law. A true scam company!

Date of experience: April 19, 2020
California
1 review
1 helpful vote
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This website... ending in. Org... implies that they are THE website to renew passports. They are not and clearly other customers have been duped. WHY would you pay another $130 to get another company to send you the form that you can get yourself easily on the correct website. I only used this website as I thought they were the official website to renew my passport. They have clearly fooled other people and they have very poor business ethics. If their company was legit and their communications clear - people would ONLY use their services when fully informed. They are a sneaky and underhanded company who rely on the ignorance of people to take make their profit. DO NOT USE THIS COMPANY.

Date of experience: March 30, 2020
California
1 review
0 helpful votes
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Birth Certificate
March 22, 2020

I will admit, I did find it a little pricey to get an application for my birth certificate, but at the end of the day, I actually received my birth certificate. So if you're willing to wait 4-6 weeks for it, it's honestly worth it.

Date of experience: March 21, 2020
Pennsylvania
1 review
0 helpful votes
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So, for everyone who doesn't know, this site helps by getting you the paperwork. You still pay the regular filing fees after you pay them to, well I dunno, print off stuff you can get for free and mail it to you. It is a. Org site people, not a. Gov.

Date of experience: March 12, 2020
California
1 review
2 helpful votes
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They do virtually nothing that you can't do yourself for free. Getting your birth certificate does not take special photo identification. They lead you to believe you are paying them to file and retrieve your birth certificate and that they cut through the red tape for you. For $59.95 it sounded okay, I would pay the extra from the $24 it actually costs from the county. Not the case, they send you paperwork you filled out online with a stamped envelope so you can forward that with a check to the county. So it costs you over $80. Buyer beware

Date of experience: March 5, 2020
Maryland
1 review
0 helpful votes
Follow Patricia N.
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My credit card was charged in October for $98.95. I thought it was for a birth certificate I ordered from the State. I find out late January that wasn't the case, so what was that charge for? I called GovFilingsOnline on 2/3 and left a message; I sent an inquiry to them on their website on 2/5, then 2/12, and just now 2/27. No one has replied or attempted to contact me. I would appreciate finding out what I paid for, even it it was someone else's and being refunded if that is the case. Come on, they have to have Customer Service. Rating: negative stars

Date of experience: February 27, 2020
Tim S. — GovFilingsOnline Rep
over a year old

Hi Patricia,

We respond to all ticket inquiries that come in through our website within 24 hours. Usually, much faster. If you are not seeing our response, please check your spam folder. We look forward to assisting you.

Florida
1 review
2 helpful votes
Follow Becky D.
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All they do is send you the forms that are downloaded free over Government Sites and mail the form to you. You Do Not get anything but a free form for their fees. You will pay the State Fees and you will have to mail it in with the form which you will fill out as well. They tell you that they will file and using their service will get you the certificates you think you are purchasing but you quickly find out you were scammed.

Date of experience: February 25, 2020
Utah
2 reviews
8 helpful votes
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These guys are crooks!
February 10, 2020

In my opinion, these folks are simply crooks! They quote a price, force you to check a box with their no-cancelation policy, then they send you an email indicating they will mail a packet to order your birth certificate, with additional fees. This 2-step process is completely unnecessary, and the failure to disclose additional fees disgusting. Go to VitalChek! It's cheap and does not require all this nonsense. You will note from other reviews that this behavior of requesting additional fees later is common with these people.

Date of experience: February 10, 2020
Florida
1 review
2 helpful votes
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Very deceitful
February 6, 2020

I needed ein number right away, I paid for 1 to 2-day service for paperwork after completing forms and entering payment it said get ein number now papers would be sent in 1 to 2 days. Not true you have to pay extra to get ein now. Very deceitful, Never use this website others give ein right away.

Date of experience: February 6, 2020
Arizona
1 review
0 helpful votes
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I was charged $195 for EIN ID from IRS that is FREE if I would have paid more attention to the site I was one. They misrepresent themselves as IRS because the form to fill out is the same form IRS has but IRS is free and I would have received it in the same amount of time. Also, the cost was not known until after you send it. If it is made know it must be hidden pretty good so you don't see it. Expensive lesson learned.

Date of experience: January 20, 2020
Georgia
1 review
1 helpful vote
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Thieves
December 19, 2019

I ordered my birth certificate, paid $65 to do it through them and then $45 to send a piece of paper to the gov't. They promised 2-3 week shipping. I still have not received my document and it has been 6 weeks. Complaining to the Better Business Bureau

Date of experience: December 19, 2019
Pennsylvania
1 review
2 helpful votes
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Scam
December 14, 2019

I paid them for 2 services, birth certificate and passport paperwork. I had to reach out multiple times for both. I did receive the birth certificate paperwork which i realized I could of done it online for free. Then to top it off I never received my passport info, emailed many times asking for a refund and have not received my money or paperwork. Much better solutions and ways to get what you need.

Stay Away!

Date of experience: December 14, 2019
California
1 review
1 helpful vote
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SCAM
October 29, 2019

This is a total scam. They charge you 59.99 for something you can do for free. GO DIRECTLY TO THE OHIO DEPRTMENT OF HEALTH! You can request the document for $2150. The total cost of the document. This company is unnecessary.

Date of experience: October 29, 2019
New York
1 review
0 helpful votes
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Great Service
September 27, 2019

Great customer service. The website is easy to navigate. Received a speedy response when I reached out.

Date of experience: September 26, 2019
New York
1 review
0 helpful votes
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Satisified with the service
September 24, 2019

Govfilingsonline.com provided the services I requested in a satisfactory manner. They addressed my concerns and I am happy with the results.

Date of experience: September 23, 2019
District of Columbia
1 review
0 helpful votes
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Great customer service
September 24, 2019

I inadvertently placed an order for a birth certificate but soon after placing my order, I found my original one. I requested a refund despite understanding it might not be honored. They agreed to refund my money as a courtesy and I am most appreciative.

Date of experience: September 23, 2019
Michigan
1 review
0 helpful votes
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Great Customer Service
September 24, 2019

I have been emailing back and forth with a representative from this company their customer service has been outstanding.

Date of experience: September 23, 2019
Massachusetts
2 reviews
0 helpful votes
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Good Customer Service
September 21, 2019

I made an order and then I realized that I need the Birth Certificate faster than they could process. I asked refund knowing I should pay more attention when I agreed with the payment. They are going to refund me as a courtesy. I am very thankful for that.

Date of experience: September 20, 2019
Texas
1 review
0 helpful votes
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Great to work with
September 21, 2019

They addressed my concerns in a prompt manner and everything worked out great. I appreciate the good service.

Date of experience: September 19, 2019

From the business

When you need to file documents to keep your business on the right side of the law, turn to GovFilingsOnline for assistance. Many of our past customers have left Gov Filings reviews to confirm just how efficient and easy to use our system can be. Whether you are a little confused as to how you should file your documents, or you just don’t have the time available in your schedule to do it another way, we will be happy to help.

Countless Gov Filings Online reviews confirm that our service offers time-savings and also helps users spot errors before their documents are officially submitted. Among the many services we offer are LLC formation, vital record filing, and more. The process is simple and hassle-free, so give us a try today.

And of course, we invite you to leave us a Gov Filings Online review today. As you will see, Govfilingsonline is the most legit filing service in the industry.