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GourmetGiftBaskets

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New Hampshire
1 review
0 helpful votes
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Tasty treats
June 15, 2021

What an outstanding gift box for Mother's Day purchased from Gourmet Gift Baskets! The box was filled with delicious baked goodies that our daughter and her children enjoyed for the holiday and many more days. The gift arrived on time, was reasonably priced, and was perfect for our family! I will look forward to using this site again soon.

Date of experience: June 14, 2021
Canada
1 review
0 helpful votes
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I ordered 2 baskets for my daughters birthday. My daughter said the wine and cheese basket was like a little date in a basket. The champagne and truffle basket was decadent. Both baskets arrived within hours of each other on the day I had requested. The tracking information they send you is awesome. I would definitely use them again

Date of experience: April 1, 2022
New Jersey
1 review
0 helpful votes
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Loved its family/women owned, Loved there are no hidden fees, Loved the great varied selection goods and prices, Loved discount coupons and Especially Loved that they arrived exactly when promised and quality was excellent! You are now my go to for gift deliveries. Janet Turner

Date of experience: September 9, 2020
New York
1 review
0 helpful votes
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Amazing assortment and was even a bigger basket than expected. Blew away my friend! The wine was a great choice and paired perfectly with the assorted snacks. Will order again from these guys! Thanks!

Date of experience: June 2, 2020
Wisconsin
2 reviews
0 helpful votes
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This was my first purchase from Gourmet Gift Baskets, but it definitely won't be my last! The gift tower of awesome treats arrived on time, and my dad reported that it was all really great. Would absolutely recommend!

Products used:

Fathers Day gift tower

Date of experience: July 8, 2020
Florida
1 review
3 helpful votes
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Extremely Disappointed
February 18, 2020

Extremely disappointed that I didn't receive the white chocolate strawberries I ordered for my wife for Valentines Day. Instead they sent milk chocolate salted caramel strawberries. I emailed them immediately since it was after business hours when my wife opened the gift. No response. 4 days later. Still no response. Will never order from them again.

Date of experience: February 18, 2020
Arizona
1 review
0 helpful votes
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Due to Covid-19 and being told to stay home, I decided to order Easter treats for grandkids in California, Arizona and Ohio. We spend almost $300.00 on items from Gourmet Gift Baskets. Unfortunately when the youngest grand child (5 y/o) received her Easter basket the head of the bunny was detached. I just spoke with Customer Service rep. To request a replacement and she said that they have no stuffed animals in stock to send a replacement and offered me $15.00 refund. I feel like this is unacceptable. She did offer a $30.00 store credit but they are out of stock for most items and this does not even cover shipping. I would hope they would want to make this right and send something fix the issue and retain a customer. So sad!

Date of experience: April 16, 2020
Arizona
1 review
3 helpful votes
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Horrible service
June 24, 2020

Whoever says that t his company is good is disconnected. I ordered a gift basket six days ago and paid for an overnight delivery. It still has not been delivered. I can't get through to customer service and cannot connect to live chat. I have tried everyday since the day after it wasn't deliver... 4 days straight now.

Date of experience: June 24, 2020
Massachusetts
1 review
0 helpful votes
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Our son moved south and we couldn't be with him for his birthday. He really enjoyed the beers and snacks, which featured one of his New England favorites. Excellent packaging, customer service and quick delivery! Highly recommend!

Date of experience: July 14, 2021
New York
1 review
0 helpful votes
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GormetGiftBaskets provides a very professional support to it's clients. When I originally ordered, even though status showed delivered, my husband never received the gift basket in time for Valentine's Day. But the client services was very professional and sent a replacement right away without hesitations or questions. Recommend for anyone wanting to treat someone for any occasion.

Date of experience: March 15, 2021
Indiana
1 review
0 helpful votes
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A Wonderful Experience
January 27, 2021

The gift baskets were fabulous. The packaging and shipping were excellent. The customer service was outstanding. During a frantic holiday season, Gourmet Gift Baskets resolved my gift giving needs not only with efficiency but also with great care. Always pleasant; always knowledgeable; always professional. A wonderful experience.

Date of experience: January 26, 2021
Alabama
1 review
0 helpful votes
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PERFECT GIFT!
August 31, 2018

I ordered a gift basket as a "thank you" for one of my neighbors. I searched several web sites before choosing GourmetGiftBaskets, and I'm so thankful I bought one of their baskets. It was perfect and exactly as described on their site. Delivery was made on the date I requested. I will definitely buy from them in the future, and highly recommend them to others.

Date of experience: August 31, 2018
Maryland
1 review
0 helpful votes
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Bravo Monster Munch!
November 12, 2021

GREAT Halloween Gift Basket! Easy web site and great service! Delivered on time! And a HUGE hit with our grandchildren - goodies gone in 24 hours! Couldn't ask for anything more. Will keep ordering more of these baskets now that I have had such a great success with the first one!

Date of experience: November 12, 2021
Ohio
1 review
3 helpful votes
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The original basked I received as a gift had moldy oranges and stale crackers. The snack boxes were 2 -3 times as large as the contents inside. I was then sent a replacement basket. This basket contained no fruit but was of even poorer value - a cardboard prop occupied half the basket and snack boxes were set on top of it so that the basket looked far larger than it was. Again, almost every box was sized two or three times as large as the snack inside. In addition, these are not "baskets," but rather cheap cardboard containers. If gift givers knew what these actually looked like, they would be terribly disappointed. I was angry that my family member had spent any money at all on this.

Date of experience: January 14, 2019
Florida
2 reviews
2 helpful votes
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Very nice basket
July 22, 2020

I sent this to a friend who just lost her Mother, I wanted to send something useful and during times of chaos snacks are always nice to have around. My friend said she really appreciated it. I would recommend this basket.

Date of experience: July 21, 2020
Connecticut
1 review
1 helpful vote
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When sending a condolence basket I am very aware that many others may be doing the same thing. The conundrum is what to send so as not to overwhelm the recipient and or create a situation where they have to throw food away because it's perishable but not freezable. This basket has a great assortment of items with a range of shelf lives. Very much appreciated by the recipient. Super quick delivery.

Date of experience: July 8, 2020
Wisconsin
1 review
0 helpful votes
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I wanted to send something a little special and different than typical gift baskets, and so I sent one of the chocolate variety baskets. The recipient (my sister) was thrilled, and I think it made her feel very special. I'm also guessing that her daughters and husband were pleased too!

Date of experience: February 15, 2021
Massachusetts
1 review
0 helpful votes
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I bought 2 Easter towers for my grandsons. They absolutely loved it. The oldest one said the everything tasted so fresh and the youngest said it was so yummy. I definitely will be ordering my gift baskets from here again. Delivered on time to.

Date of experience: April 29, 2019
New Jersey
1 review
0 helpful votes
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Great gift!
July 4, 2018

I sent my son in law a beer gift basket for his birthday & he LOVED it. It was so easy to navigate the website & there were so many choices. The basket was delivered on time & they sent me updates on delivery time so I could make sure someone over 21 was at house to sign for gift. Everything was perfect. I'll def be ordering again & will recommend to anyone looking for a unique gift.

Date of experience: July 3, 2018
New Jersey
2 reviews
0 helpful votes
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Great gift!
April 1, 2022

I sent this to my son and his wife as a surprise and they loved it. Delicious cookies and they said it made their day. I'm never disappointed when I order from Gourmet Gift Baskets. Everything is just as advertised and ordering was easy.

Date of experience: March 31, 2022

Overview

GourmetGiftBaskets has a rating of 2.7 stars from 474 reviews, indicating that most customers are generally dissatisfied with their purchases. Reviewers dissatisfied with GourmetGiftBaskets most frequently mention and credit card. GourmetGiftBaskets ranks 3rd among Gift Baskets sites.

service
179
value
180
shipping
180
returns
40
quality
175
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